I ordered a yoga mat over 7 days ago and was told it was dispatched on the day ordered. Downloaded the app shop so that I can track the parcel however the status is “still waiting for details” I have... See more
Company replied
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I ordered a yoga mat over 7 days ago and was told it was dispatched on the day ordered. Downloaded the app shop so that I can track the parcel however the status is “still waiting for details” I have... See more
Company replied
Ordered boots no problem arrived no problem Needed half size spoke to customer service they said they would get them in, so sent back Royal Mail for quickness as couldn't get to shop immediately. Em... See more
Company replied
I ordered some boots , when they arrived they did not fit comfortably, I returned them by Post Office signed for, I tracked my delivery and saw they had been delivered. I have had no refund or any rep... See more
Wellington boots arrived and were very comfortable for my daily dog walks. They were cleaned and dried everyday and the appropriate care spray used but after less than a month the right boot cracked a... See more
Company replied
We specialise in the best hiking gear for hill walkers and people who love outdoor adventuring. Watch our demonstration videos of all our gear.
5 Jubilee Way, Eurocentre, Faversham,, ME13 8GD, Kent, United Kingdom
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Replied to 100% of negative reviews
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Found Berghaus Paclite waterproof trousers at a good price, all sizes for the family available arrived 2 days later. New company for me will go to again I need gear.
Annie
Always been a fan of Jetboil, and used the pan rather than companion cup when wild camping with my wife. I am reducing kit size and weight in preparation for my Cape Wrath Trail adventure next spring, the companion cup is very compact, as the container is so compact boil times seem faster too.
An excellent accessory to everyone's jetboil kit, very pleased with price and customer service.
Fast delivery and prompt service
Bought a map holder, designed for walking but used in on a week long cycle touring holiday (was much cheaper than the cycle specific ones). Good quality, fitted map well, could read both sides. Obviously not designed for bike so had to work out an attachment method, but once I had done that it worked very well. Quick delivery. Would use again
These Berghaus boots are a winner, great comfort and and lightweight.
Required a new pair of waterproof trousers as the existing ones were leaking. Very disappointed in them as they were less than a year old. Looked around for a decent Gore-tex set and noticed that, in the Golf categories, they were very expensive. I came across SimplyHike and saw a pair of Berghaus for considerably less than the Golf sites. So instead of being Trendy I went practical and bought them (not a Trendsetter anyway).
Great pair of waterproof trousers at a good price. Happy with them and the service from SimplyHike. I will use again and advise colleagues and friends.
Excellent customer service: unbeatable price, fast shipping, and most importantly deep reviews of products giving buyer very useful pictures.
Ordered no problem, all goods in stock and delivered in no time- quality goods, great service, as always
These poles are very, very sturdy, yet very light. They work beautifully with my tarp or would also be suitable to hold up a large tent canopy.
Ordering was trouble free and they arrived within two days, well packaged, and with order tracking available.
I would definitely recommend the product and company.
I bought a collapsible bucket. It was delivered on time and is invaluable. I live in a small flat with very little storage space and the kitchen is minute. I can use the bucket, leave it to dry out, collapse and store it in the cupboard that holds my rubbish bin. I love it.
Ordered boots, got boots, price was good
Would use again as preference. Hassle free and rapid service. Web site easy to navigate and checkout painless and straightforward. The tent I purchased was well packaged, new and as advertised. The price was the most competitive I could find including postage.
Did a fair amount of research before deciding on the Wild Country Trisar 2. I'm really pleased with my purchase. It's not the lightest of tents but it's robust & stable with plenty of room if you want to use it as a base tent for one rather than backpacking.
Delivery was fast & efficient.
I got my tent at a good price and the service was excellent, no need for complaint on this occasion!
Transaction was extremely efficicient and reliable, and the products surpassed expectations. Excellent.
Wrong size received due to poor product description.

Reply from Simply Hike
Simply Hike had everything that I needed for my son's school expedition to Uganda and it was all competitively priced. I will definately use them again!!
I was pleased with the purchase I made from Simply Hike. The item arrived well packed and in a timely fashion.
At the time of ordering I was not given the option of having the item delivered on a certain day or to a certain place which was a little inconvenient.
I received a text message to say that it would be delivered on a certain date and to text back if I wanted to change these arrangements. I text back to request that the item be delivered on a day when we would be in to receive it. Unfortunately the item arrived the next day and was delivered to a neighbour that we do not know. We had a delivery note through the door to say that it had been delivered to a neighbour as we had requested. I had not requested this and was unhappy that this had happened.

Reply from Simply Hike
Competitive price and fast delivery.
Can't ask for more.
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