SimplyHair Reviews 

216
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

The hair extensions I received from Simply Hair SHED EVERYWHERE. I have worn extensions for over 25 years and I know how to care for them. The shedding was out of control - I found hair on absolutel... See more

Company replied

Rated 5 out of 5 stars

Simply gorgeous, makes my foiling so much prettier, super durable & so many to choose from so why not get them all 😂 Not to mention the tools, tint brushes, bowls, balayage boards, clips all matchi... See more

Rated 5 out of 5 stars

As someone who is learning the industry i really wanted to ensure I got some small buisness items. I'm a plus size girl too, so it was important for me to find an apron which is size inclusive, simp... See more

Rated 5 out of 5 stars

Received my I tip hair extensions 2 days ago and from first impression.. wow!! Amazing silky hair that’s thick towards the bottom. Delivery was excellent, arrived when stated using DPD local. I’ve ord... See more

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3.8

Great

TrustScore 4 out of 5

216 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks

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3.8

All reviews

(216)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible Extensions That SHED Everywhere

The hair extensions I received from Simply Hair SHED EVERYWHERE. I have worn extensions for over 25 years and I know how to care for them. The shedding was out of control - I found hair on absolutely every surface of my house, and even in meals that I would prepare. The shedding was so excessive it clogged my vaccum and required that it be disassembled and serviced. And now Simply Hair has doubled the price of their extensions. They are the worst extensions I've ever worn, and I advise anyone considering this company to save your money. This product

15 April 2026
Unprompted review
SimplyHair logo

Reply from SimplyHair

Hi Susan,

We’re sorry to hear about your experience. However, we’re currently unable to verify that this review relates to us.

We haven’t received any contact from you about this issue and cannot locate an order matching the details you’ve provided. You also mention that the price of your extensions has doubled, but our extension prices have never doubled, which makes us concerned that this review may have been intended for a different company.

If this review is for SimplyHair, please contact us at hello@simplyhair.co.uk with your order details so we can verify your purchase and investigate this properly.

If it was intended for another company, we’d really appreciate you removing it from our Trustpilot page.

Rated 1 out of 5 stars

I have used simply hair for over 6…

I have used simply hair for over 6 years
I’m not happy they came thinner and some strands started to frizz after 2 mths
I contacted customer service to be told it’s the placement (never) my extension lady is amazing at her placement
Offering my a discount in the next order was shocking just one pack of bee hair should of been offered as I’ve been a loyal customer for many years
Disappointed don’t buy the hair

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Delivery is always really fast and…

Delivery is always really fast and reliable. Love the products especially your foil just great patterns. Customer service is on point. They get back to you very quickly and always try there best to get your inquiry sorted.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Nano Tips

I have been having nano tip extensions for years, decided to try simply hair ones, quality of the hair is okay and the colour match is so great for my hair, but they are the most uncomfortable awful hair extensions I’ve ever had , I can’t even describe how sharp and painful they are, I want to rip them out they are that bad. I’ve never wasted so much money, I had them removed and put back in with the advise of simply hair and they are still terrible and so uncomfortable. I’m so disappointed and upset, I’ve never left a bad review anywhere but I feel I had to leave this to share how bad my experience was

20 February 2026
Unprompted review
SimplyHair logo

Reply from SimplyHair

Hi Rachael,

Thanks for your feedback, and we're really sorry about your experience.

We did make efforts to support you by sending out silicone-lined nano rings and also a complimentary extension brush, as well as advising on adjustments that can sometimes improve comfort and retention.

We’re really sorry it hasn’t worked out as hoped. If you’d like, please do reach out to us again and we’ll do all we can to help and look at any further support options available for you.

Rated 5 out of 5 stars

Perfect

Perfect! Love it! Only negative is the plastic tops quite a few of them have slipped out but doesn’t really matter as can be redone! I do love them though so happy to of found this place! And super fast delivery!!

6 September 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish was brilliant

From start to finish was brilliant. Found what I needed, checkout was simple and delivery really quick.
The brush itself is fantastic. I have not snagged once on my extensions 🙃
Highly recommend

13 August 2025
Unprompted review

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