Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just used Simply Extinguishers for the first time. Good old fashioned service. I ordered and paid online, then needed to call to amend my order and it was so easy. Delivery was made next day as... See more
Company replied
Easy to order online. If ordered in good time, next day delivery available, and free with minimum spend. Excellent..
Company replied
Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an e... See more
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Company details
- Fire Protection Service
- Construction Equipment Supplier
- Prints and Signs Store
- Safety and Work Wear Store
- Safety Equipment Supplier
- Security Equipment Store
Written by the company
Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.
Free Next Working Day Delivery
Order before 2pm, Monday to Friday
We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.
Contact info
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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We made an error with our school order…
We made an error with our school order and contacted the company who kindly refunded us and replaced the item with the correct item.
Extremely helpful and efficient service
6 January 2025
Reply from Simply Extinguishers & Simply Safety Group
Thank you so much for the positive review, Gillian! We're thrilled to hear that our customer service team was able to assist you and help with ordering the correct colour. They always go above and beyond to provide helpful and quick service, and it’s great to know their efforts are appreciated.
Kind regards,
Kerry
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the great review, Stephen & Joanna! We're glad to hear that you had such a positive experience with us from start to finish.
Many thanks,
Eric
Good fencing & pins
Good fencing & pins. Strange product for a company called “Simply Extinguishers” though ?
2 January 2025
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the five-star review, Phil! It's great to hear you're happy with the fencing and pins. We get it might be an unexpected product for us to sell, but we aim to make it easy for our customers to comply with both fire and safety regulations.
Thanks again for the positive review!
Kind regards,
Laura
Reliable and quick
Very quick delivery, despite it being ordered over the Christmas period. Will be ordering from them again :)
26 December 2024
Reply from Simply Extinguishers & Simply Safety Group
Thanks so much for your lovely review, Dominic! We’re delighted to hear your delivery was swift, even during the busy festive period. It’s fantastic to know you’ll be ordering from us again!
Kind regards,
Stef
Reply from Simply Extinguishers & Simply Safety Group
Thank you, Simon, for the great review. It's lovely to hear that your items were delivered quickly.
Many thanks,
Laura
Easy to deal with, friendly and helpful.
The company was friendly and easy to deal with. I found just the right product, at a fair price, which was delivered the next day.
28 December 2024
Reply from Simply Extinguishers & Simply Safety Group
We're so glad you had such a great experience with us! We take pride in our competitive prices and next-day delivery time frame.
Thanks for taking the time to leave us this great review Mylo!
All the best,
Kerry
Reply from Simply Extinguishers & Simply Safety Group
Thank you so much for your kind words Adrian. We're thrilled to hear you’re happy with the product, pricing, and delivery. Your support means the world to us, and we look forward to serving you again.
All the best,
Kerry
Thank you
Thank you, safe packing of the items, updated information about delivery and accurate delivery following the instruction that I gave
20 December 2024
Reply from Simply Extinguishers & Simply Safety Group
Sounds like your driveway mirrors were delivered safely without a hitch. Thank you for your custom and for taking the time to leave us a great review.
All the best,
Stef
Business-like.
Removing VAT automatically was a good start. And a prompt telephone call dealing with an out-of-stock issue was helpful.
18 December 2024
Reply from Simply Extinguishers & Simply Safety Group
Thank you for your 5-star review and glad you were happy with our service.
I'm sorry the product you ordered was unavailable at the time, but I hope you were happy with the upgrade you received.
We'll be here to help next time you need any fire or safety equipment.
All the best,
Stuart
Product delivered quickly and installed…
Product delivered quickly and installed now.
25 November 2024
Reply from Simply Extinguishers & Simply Safety Group
Thank you for the 5-star feedback, Edward. Sounds like you didn't have any issues installing your new industrial rubber bumpers, and even better that they arrived on time.
If there's anything else you need, just let us know.
Paul
Reply from Simply Extinguishers & Simply Safety Group
Customers really like our panic hardware because they're great quality, low prices, and as you said, easy.
Thank you for taking the time to leave us a review.
Erin
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the review Michael - it's always great to know customers were happy with the service they received.
All the best,
Kerry
Easy to find what I wanted at a…
Easy to find what I wanted at a reasonable price. Easy to order, arrived quickly, well packaged and it works really well
21 November 2024
Reply from Simply Extinguishers & Simply Safety Group
Our rotary fire alarm bell may be old-school, but it's effective and there's never an excuse for people not hearing it.
I'm pleased you found the whole ordering process quick and easy.
Thank you for the Excellent review.
Mark
Reply from Simply Extinguishers & Simply Safety Group
Thank you for your lovely review - we're real people providing the service we'd like to have ourselves, and it is always great when customers recognise that.
We're here next time you need any more fire and safety equipment.
All the best,
Stef
Excellent service all round
30 October 2024
Reply from Simply Extinguishers & Simply Safety Group
We're very proud to offer such a great service throughout the ordering process. Thank you for sparing the time to leave us a great review.
Kind regards,
Erin
Great service and helpful when I needed…
Great service and helpful when I needed some guidance. Craig was also very helpful when he can to commission the extinguishers. Thank you.
24 October 2024
Reply from Simply Extinguishers & Simply Safety Group
We're full of useful knowledge, so let us know if you have any other questions. We've also shared your kind words with Craig who is one of our longest-serving extinguisher technicians.
We hope to see you again next year when your extinguishers are next due.
All the best,
Stuart
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the order Ian, and thank you for taking the time to leave us a review.
If there's anything else you need, we'll be here.
Mark
Reply from Simply Extinguishers & Simply Safety Group
Thank you for 5-star review. Our barrier fencing is very popular with our customers, and we're glad it met your requirements.
See you soon,
Paul
Reply from Simply Extinguishers & Simply Safety Group
Thank you for the review, Lee. I hope the products you ordered also met your expectations too!
Kerry
Reply from Simply Extinguishers & Simply Safety Group
Thanks for the 5-star review - we monitor our prices regularly to keep them competitive.
Many thanks
Stuart
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