SimpleRetro Reviews 

425
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers had a great experience with this company. Customers consistently praise the brand for its high-quality products, noting that items often look even better in person and are made with premium, breathable fabrics. Many appreciate the beautiful, elegant, and unique designs, which are described as feminine, timeless, and well-crafted with meticulous cuts. Reviewers also highlight the excellent customer service, with staff being kind, supportive, and quick to respond, fostering trust and a positive experience. However, some customers experienced issues with sizing, finding the size chart inaccurate and the clothes running much smaller than expected, even for standard sizes. A few other people also felt that the material quality was poor and that delivery took an extended period, with some even reporting problems with order tracking and receiving refunds.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high-quality fabrics,... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a desire to order... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers reporting fast and accurate shipping,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the kind, supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple Retro brand is one of my favorite !!! was genuinely impressed by the quality and design of their pieces. I had a long checkered skirt with a matching vest, as well as a long dress — everythi... See more

Rated 5 out of 5 stars

The packaging is absolutely adorable and arrived so quickly! 💖 I really love the quality of the clothes — such thoughtfully designed pieces. I’d totally recommend them! all of the pieces definitely s... See more

Rated 5 out of 5 stars

I absolutely love Simple Retro! Their clothes are beautiful, elegant, and amazing quality. I recently connected with their team and were so kind and supportive throughout the process. Highly recommend... See more

Rated 5 out of 5 stars

Simple Retro dresses have been part of my wardrobe for over a year, and I’m still very satisfied with the brand. The quality is consistently good, and the style is exactly what I look for: feminine, t... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

simple retro is the worldwide women's clothing retailer which including women's clothing ,accessory and so on. we do great draft from classic vintage garment


Contact info

4.0

Great

TrustScore 4 out of 5

425 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(425)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had two dresses from Simple…

I have had two dresses from Simple Retro and really love them. They are very good quality and arrived quickly too. I have had lots of compliments when wearing them. I love that they feel very vintage but modern at the same time, and I think that their prices are very reasonable compared to a lot of other vintage-inspired clothing companies.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

ZERO customer service

ZERO customer service. I wanted to exchange a blouse for a different size. Both the size i got and the size i wanted were in stock, but the customer rep. could not be bothered to help me make the exchange. After basically telling me to go pound sand, she said, "Have a nice day."

Go with Amazon

26 March 2024
Unprompted review
Rated 5 out of 5 stars

I'm so happy with my order

I'm so happy with my order. Dresses is high quality and the fitting is great. It just took 4 days till the parcel arrived. Fast shipping and wonderful dresses, amazing models and materials. I would definitely recommend.

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality

The quality of the clothes are amazing!!! They are so versatile - amazing materials, and such a kind and responsive team. I cannot recommend these enough. They will last you a lifetime.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

Almost didn't get refunded

I ordered one top just to see how the experience of buying from this company was. I emailed them asking for my order receipt, because it doesn't automatically get sent out. I had to email them more than a few times to get what I needed. Then it actually arrived! Before the day I needed it too. But it was too big on me, shame! It was thick and a little heavy, so it's a nicer quality than one would expect. But the shipping information comes from China, so I can assume these are Chinese products. They include a printed slip for you to return the item and write the reason for the return - however the window of time they accept returns is SO small! If I hadn't gone to return it a couple days after receiving it, I would have not gotten any money back. You pay for the item, you pay for shipping, and if you're returning it, you pay for shipping again. They only refund the amount of the item itself, not the full price you paid. So I paid in order to return it. Then I never got my money back, and I needed to send a few emails for them to ask me for the tracking info. I had thrown it away weeks prior, so I gave them the order # and that seemed to satisfy them (since you need to write your order # on the enclosed return slip they provide to you). You also need to return it in the original packaging, which I did. After my emails, that's when they finally released my funds for the return. I wouldn't have received my refund had I not pestered them via email.

In summary: Things get done, but only if you hold their hand every step of the way... if you leave things to fall through the cracks, they definitely will. But they at least responded to me, which is more than what I can say about the other bad reviews on here.. maybe the good reviews are bought/fake?

6 March 2024
Unprompted review
Rated 5 out of 5 stars

I’ve ordered several times from Simple…

I’ve ordered several times from Simple Retro, and all the garments have been of really good quality. I’m especially impressed by the fit, even after several washes the garment stay true to shape. My favorite is their dresses, sun dresses of Simple Retro is a staple piece in my wardrobe! The sizes are also normal/generous. I take M usually

20 February 2024
Unprompted review
Rated 1 out of 5 stars

bad customer service

If I can rate this company a zero I would! So unprofessional, they ignore you after getting your hard earned money. Customer service is pretty much inexistent. I burned $260 dollars worth of clothes and it’s been weeks no shipping confirmation whatsoever. Tried emailing and private messaging but no response. And nope don’t try giving me that spam folder nonsense. Stay away from them.

4 February 2024
Unprompted review
Rated 5 out of 5 stars

Review on top and summer dress

I liked so much the clothes which I received. I ordered a red summer dress as well as a black top. Quality is exceptional and there were no problems with shipping. Thank you!

3 February 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely loved my two pieces from…

I absolutely loved my two pieces from Simple Retro. My embroidery cardigan is beautiful. The floral detail is exquisite and the lace flounce velvet dress is stunning. Love the Peter pan collar and the lace on the neckline and arms are beautiful. Definitely must buy for your wardrobe

19 January 2024
Unprompted review
Rated 5 out of 5 stars

I recommend this wonderful retro store.

I recommend this wonderful retro store.

I have long dreamed of ordering something from this store. And when my parcel was delivered to me and I opened it, I was in a pleasant shock.
Everything is laid out neatly and aesthetically.
Both cardigans were magical. So soft and warm that you can walk in them and not be afraid of freezing. Every detail is made with love. These are now my two favorites cardigans❤️❤️❤️

17 January 2024
Unprompted review

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