Simon Kelman Plumbing & Heating Ltd Reviews 85

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Had the boiler inspected by a member of this company. He reported that a part was faulty and the complete boiler would need to be replaced at a cost of £5,722.00 I contacted the boiler manufacture... See more

Rated 5 out of 5 stars

I needed a new exterior tap. The plumber turned up exactly on time, was friendly and completed the job perfectly. He even took the time to make sure the new tap fitted a garden hose and pressure washe... See more

Rated 5 out of 5 stars

After other heating engineers offered poor service, inflated prices or refused to come out to where we live - Simon Kelman and their staff were a breath of fresh air. An appointment made for a just a... See more

Rated 5 out of 5 stars

Although the appliance was missing the LPG gas converter the company acted quickly to obtain the missing part and ensure the installation was legally compliant before people moved in. Would use again.... See more

Company details

  1. Plumber

Information provided by various external sources

We are a local Plumbing & Heating company based in Inverness, covering the Highlands and Moray. Our Plumbing and Heating Engineers are experienced in all aspects of plumbing and are fully qualified to work on oil and gas heating systems. We offer free quotations and a quick response​ time with no call out fee.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional service

Although the appliance was missing the LPG gas converter the company acted quickly to obtain the missing part and ensure the installation was legally compliant before people moved in. Would use again. Engineer and apprentice professional, courteous and tidy.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I needed a new exterior tap

I needed a new exterior tap. The plumber turned up exactly on time, was friendly and completed the job perfectly. He even took the time to make sure the new tap fitted a garden hose and pressure washer. Couldn't ask for more.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Simon Kelman Plumbing and Heating Terrible

Had the boiler inspected by a member of this company. He reported that a part was faulty and the complete boiler would need to be replaced at a cost of £5,722.00
I contacted the boiler manufacturer for advise and was informed that only one part needed to be replaced costing £177.00
I would not recommend this company.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Very prompt

Very prompt, very professional but approachable. Clearly knowledgeable and experienced engineer. I would have every confidence in using the firm again.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

The toilet installed by this company…

The toilet installed by this company broke in under two years and caused leaking resulting in severe damages to the room. While dismantling cupboards, we discovered loads of disgusting trash left behind by workers that they thought would remain hidden. To make matters worse, during the initial installation, the workers were happily chatting away, wasting time, racking up their work hours and cost.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I received excellent service from staff at Simon Kelman. My bathroom was completed to a high standard, on time and budget. Thank you, Donnie and Nigel. Highly recommended.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great service. So easy to book, and service visit was on time and (as usual) polite and professional. Pricing for the service remains incredibly reasonable and will continue to highly recommend

5 August 2025
Unprompted review
Rated 1 out of 5 stars

No loyalty just bills

After using this company for many years to service the boiler, when it developed a fault, after servicing it and 2 more visit to apparently fix the boiler they charged £400 to be told it actually needed a new boiler. They then gave a “free” quotation. Recommended this company in the past but have now retracted all recommendations. Their free quote was not accepted.

14 April 2025
Unprompted review

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