SIM Demon Reviews 804

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, quick delivery, and high-quality products. Many highlight the staff's helpfulness and expertise, noting their willingness to go above and beyond to ensure a smooth experience, from initial inquiries to setup and support. The efficient communication and fast dispatch times are frequently mentioned, with many appreciating the clear updates throughout the ordering and delivery process. However, some customers also noted occasional issues, such as receiving an open-box product instead of a new one. Additionally, a few people experienced discrepancies regarding free delivery policies for larger orders, leading to unexpected delivery charges.

What people talk about most

Delivery service

Consumers consistently report positive experiences with delivery services. Many reviewers highlight the speed... See more

Service

Users describe positive interactions with service, consistently praising the excellent and first-class... See more

Product

People report positive experiences with product, often praising the great range of sim gear from top brands... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Order

Clients share positive opinions on order. Many customers praise the quick order confirmation and dispatch,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my second time ordering from these guys, and it just confirmed why I came back. As before, communication was spot on — quick, friendly replies with genuinely helpful advice over email. Dispat... See more

Company replied

Rated 5 out of 5 stars

My 13 year old son is proper made up with his xbox f1 bundle. Originally bought one from Fanatec directly but unfortunately due to confusing advertising we ended up with the wrong one. Fanatec eventu... See more

Rated 5 out of 5 stars

First time order from Sim Demon, next day despatched, arrived the following date. Very impressed with their service, What apps them online, responsed within minutes. Very happy with their service, wi... See more

Rated 5 out of 5 stars

Fantastic company! Great service and communication Met Paul in the showroom trying out a few sim rigs, after some suggestions we created the perfect rig. An agreed date booked and a couple of exci... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Race Car Dealer
  3. Racing Car Parts Store
  4. Video Arcade

About SIM Demon

Written by the company

UK Supplier of quality SIM Racing & Flying hardware Inc:

Prosimu, Fanatec, Simucube, Thrustmaster, Cube Controls & many more.

Need help curating your sim? We offer a personal rig building & Install service.

SIM Demon - Release your inner Sim Demon

WhatsApp

Contact info

4.9

Excellent

TrustScore 5 out of 5

804 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ultimate service and help

Ultimate service and help. Found Simon Demon in Tiverton, Somerset a few weeks ago👍😁. Went down to view racing SIM rigs. Eventually chose PSR1 rig. Tried it out on a race night at Le Mans. Used a Moza set up. Absolutely brilliant. Jakob set me up best seating, wheel and pedals positions I've ever had. After 2 hours if practice an racing no aches or pains 😁👍. Jakob, Mathew and Paul ( the boss 😂) we're absolutely brilliant. Found out all my needs and requirements, as I suffer with fibromyalgia, great try before you buy was spot on. The helpfulness and product knowledge is excellent and are even helping me to set up my PC etc. The whole experience has been stress free and my rug has just been delivered. Brilliant guy's, thank you for making old man happy🤣. Will recommend you to everyone 🌟🌟🌟🌟🌟 👍😁😎

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed. Didn’t have to spend another 300 pound on a wheel. Fast delivery, solid product. Thanks Again, SIM DEMON.

15 May 2025
Rated 5 out of 5 stars

Unmatched Customer Support

This is where you want to buy your Sim Racing gear from! Same day-dispatch and unmatched customer support!

I ordered a Fanatec BMW M4 GT3 Wheel from SimDemon last week. Sadly, I was not able to update it to the latest firmware (an issue known for this wheel that I was unaware of when ordering). I contacted SimDemon on the same day of the item being delivered (Saturday afternoon, when they are closed). Within 3 working days, they arranged collection, received the item, tested it and fixed the issue. I was put off by this (Fanatec's fault) and they understood my concern and processed a full refund for me.

Safe to say, I will always buy my sim gear from this company going forward and 100% recommend it to everyone if they want to enjoy simracing worry-free!

1 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look