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Please note regarding reviews A number of false and misleading reviews relating to shw Coaching have been submitted by a certain individual who has been repeatedly harassing the business owner. shw Coaching has never requested reviews through Trustpilot as part of its business operations. The recent series of ongoing and repeated reviews across multiple platforms have been reported, as they do not represent genuine customer experiences. The individual concerned has also been reported in relation ongoing stalking and harassment and also the creation of fake accounts to carry out these online activities. The individual concerned has never used shw Coaching’s services. These reviews form part of an ongoing situation involving harassment, stalking and online abuse, with false and misleading statements being posted about both the business and its owner across multiple online platforms. I have reported the relevant reviews to Trustpilot and have provided information where requested to demonstrate that they are not from genuine customers and to provide context regarding the circumstances surrounding these reviews. shw Coaching provides services specifically for women. I believe strongly in supporting women, building stronger women both mentally and physically, and encouraging women to feel confident and empowered in their own lives. I remain committed to providing a professional, supportive and high-quality coaching service to my genuine clients and will continue to focus on supporting the women who trust shw Coaching with their health, fitness and wellbeing. I am thankful to those genuine clients who continue to support me.
United States
3.1
3 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Very Poor !! Trained 1 - 2 times a week with her, made no progress. Have a new PT at same Gym now, different level.
Reply from Shwcoaching
I have never trained or coached this individual.
Unfortunately, I have been subjected to ongoing online harassment and stalking, including false reviews appearing across multiple platforms from the same individual who now is making fake accounts. For clarity, I only provide coaching and personal training to women.
Further from my previous review. After writing a review on facebook of my experience also the review optiom on Facebook was deleted. Seems only good reviews are allowed or false ones from friends and family.
Noticed also she now has a review from her Dad on Trust Pilot. Think it speaks for itself as she has never trained her Father nor has he ever paid her for the same.
UPDATE - I have noticed a review appear inpersonating me claiming my account has been hacked. I am beyond words really, lol. My account has not been hacked whatsoever and all i can say is how bizarre the responses from Sophie Wells are to this review. Dad writing fake reviews, claims of hacked accounts now, never trained me apparently , i think it proves my point as to the type of person and PT she is and how she kept money owed.
Would you trust this person with your money ?
Further Update - She has now removed her dads review and the claim my account has been hacked has been removed by Trust Pilot after i flagged it to them. Truly ridiculous !!
3rd Update - So now wr have claims of ongoing stalking and harrassing, yet more madness for simple.reviews. i have never seen such a response like this in my life.
Stalking, harrassment, what on earth is she saying !!! Ongoing matters, i have no idea what she is speaking about !!
I really dont know how to address what i am reading.
Hopefully her responses speak for themselves and this will serve as a red flag when considering her for any PT work.
Reply from Shwcoaching
This review forms part of an ongoing pattern of harassment and false claims made against the business and its owner by a former partner. Similar reviews and activity across multiple platforms have been reported to the relevant platforms, including Trustpilot.
We have provided Trustpilot and other platforms with information regarding the circumstances surrounding this review and have requested that it is investigated under their guidelines.
shw Coaching is a coaching service specifically for women, providing training, nutrition and wellbeing support. shw Coaching has never provided these services for this individual and never requested Trustpilot reviews as part of its business operations.
I will not engage publicly in personal matters, but I have taken the appropriate steps to report the ongoing harassment, stalking and false claims.
I would simply ask anyone reading this review to consider the circumstances and the fact that the individual posting it has never used shw Coaching's services and therefore has no genuine customer experience on which to base their claims.
I remain committed to providing a professional, supportive and high-quality coaching service and will continue to focus on supporting the women who trust shw Coaching with their health, fitness and wellbeing.
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