Shrekfeet Independent Lawncare Reviews 

412
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 147 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff are exceptionally knowledgeable, polite, and efficient when performing professional lawn treatments during every scheduled visit. People truly appreciate the thorough explanations provided about the various treatment processes and the helpful ongoing advice for maintaining healthy outdoor spaces. Some reviewers noted that tackling stubborn challenges such as heavy weed infestations, garden pests, or uneven terrain requires continuous effort and patience. Despite these natural difficulties, loyal consumers remain extremely happy with the visible improvements in their grass and eagerly anticipate future maintenance sessions.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and friendly... See more

Service

Users describe positive interactions with service, highlighting that technicians are consistently polite,... See more

Product

Reviewers highlight ambiguous aspects of product effectiveness while noting overall lawn improvements over... See more

Customer service

Clients share positive opinions on customer service, consistently finding the team very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Casey has done a fantastic job for us with our lawn - which was absolutely awful to begin with! So many weeds... more weeds than grass. Now, midway through our treatment, the lawn has barely any wee... See more

Company replied

Rated 5 out of 5 stars

Ian and Ollie came to do my scarification today. Ian immediately discovered that my lawn has an infestation of chafer grubs. He seemed very knowledgeable and told me to apply nematodes asap. He ca... See more

Company replied

Rated 5 out of 5 stars

David and his colleague turned up when they said they would, explained clearly what they were going to do, and got on with it quickly and efficiently. They were polite and courteous. They hit a proble... See more

Company replied

Rated 5 out of 5 stars

David and Noah worked on my lawns. They meticulously scarified and applied moss control, weed control and nutrition as well as reseeding some bare patches. They worked right up to the edges and hedge... See more

Company replied


Company details

  1. Lawn Care Service
  2. Garden

Written by the company

Leave your lawn to us™ Local, independent lawncare specialists serving Hampshire, Surrey and West Sussex. We are focussed on delivering first class lawns through our professional services providing nutrition, moss and weed control, drought stress, grub damage and disease treatments. Our renovation services will bring even the worst lawn back to great health with moss and thatch removal, aeration to aid root development, seeding and drainage/compaction issues resolved. Family owned lawncare company providing guaranteed results and advice for your lawn. Always happy to offer free lawn consultations. We provide treatment plans that you can pay for monthly or one off treatments as and when you need them. Call us today and we will happily discuss your lawn issues without any obligation. We are members of the UK Lawncare Association, ensuring the highest standards across the industry. We are monitored by the government BASIS Lawn Assured scheme and our lawn technicians are City & Guilds trained. Everything we use in your garden is safe for everything that uses it - you, your family and pets, plus wildlife too. We provide the confidence of guaranteed services and will create a lawn you can be proud of all year round.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

5-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(412)

147 reviews in the last 12 months

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Rated 5 out of 5 stars

Noah worked extremely hard scarifying

Noah worked extremely hard scarifying, aerating and overseeding our very dry lawn. It was hard work and he couldn't be faulted with his huge effort to achieve perfect results.

25 September 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thanks Mr Tatton. We regularly visit you and your neighbours in Aldershot to provide our professional lawn treatments for nutrition, moss and weed control. We are pleased to hear that you notice how dilligently our qualified lawn technicians work and we will be sure to let Noah know you appreciate his efforts!

Rated 5 out of 5 stars

Courtesly Professional

The team showed professional confidence, with the right equipment to carry out the job effectively and competently. Well done look forward to the results.

22 September 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thanks Mr Gulley for taking the time to provide comment on the service you received. We look forward to visiting again soon to check the progress of your professional lawncare services in Reading, Berkshire

Rated 5 out of 5 stars

Lawn rescue

Great service by Casey when he came to rid my lawn of moss and re-seed it afterwards. Appreciate the tips and guidance to give my lawn the best chance to recover.

18 September 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thank you Mrs Mercer. Our technicians will always take the time to offer guidance and advice when providing your professional lawn treatment and renovation services in Kings Somborne, Hampshire

Rated 5 out of 5 stars

Arrived on time

Arrived on time, polite, professional and conscientious.

19 September 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thanks so much for your comments. We are happy and proud to provide you with our professional lawn services and lawn treatments in East Wittering. See you again soon for your seasonal treatment plan

Rated 5 out of 5 stars

David has always been very courteous…

David has always been very courteous and informative when visiting

15 September 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thanks Mrs Hall. We have provided your lawncare services since 2019 and are very pleased to have your custom for over 6 years! We look forward to visiting you again soon to check up on your lawn renovation work in Alresford, Hampshire

Rated 5 out of 5 stars

A thoroughly professional job completed by Shrekfeet Technician

My lawn was aerated & reseeded today & the work was carried out to my entire satisfaction. The technician took time to explain his plan for the task, asked if I had any questions/queries & then got on with things. He was very thorough in every aspect of the work which was completed with the minimum of fuss & I felt confident that a good job had been done. In addition he worked hard, but didn't rush things & was very polite & personable.

16 September 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thank for your comments and for noticing the great work that we did providing your lawn renovation services in Wokingham. We look forward to monitoring progress each time we visit and ensuring you have a lawn to be proud of all year round

Rated 5 out of 5 stars

David and Noah. A conscientious team

David and Noah worked on my lawns. They meticulously scarified and applied moss control, weed control and nutrition as well as reseeding some bare patches.
They worked right up to the edges and hedges, areas past firms have often treated sketchily. After a difficult summer for lawns I feel mine have a really good chance of a speedy recovery.

8 September 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thank you for noticing the attention to detail that our professional and training lawn technicians provide. We are careful to ensure that customers receive the best possible service. We are very pleased to provide your lawn treatments and lawn renovation services in Winchester, Hampshire

Rated 5 out of 5 stars

ShrekFeet 1st visit

Following a very good and comprehensive call with Ian at ShrekFeet, we had our first visit, treatment and lawn survey with Casey today and it went very well. Casey kept me up to date with timings was very helpful and managed to answer all my random lawn questions. Looking forward to working with ShrekFeet to get my lawns up to scratch.

28 August 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thank you for your comments and kind words. When we welcome a new customer (and their lawn), this always starts with a full investigation into the current lawn condition to understand any underlying issues that may influence the way we proceed. We check for disease or grub issues. Build an understanding of your soil type, acidity and the grass varieties in the lawn. Only then can we proceed with relevant recomendations and the right treatments exactly for your lawn

Rated 5 out of 5 stars

First time I had met David and his…

First time I had met David and his assistant and was suitably impressed.

Both seem to be enthusiastic! Which in my eyes is huge plus.

14 August 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Mr Fry thabnks for your review - we are very pleased to be provided your professional lawn treatment services in Reading, Berkshire and look forward to visiting you soon for your lawn weed control and nutrition applications

Rated 3 out of 5 stars

Lawn needs more TLC

Casey has only recently taken over the care of our lawn and is always polite and helpful. On his last visit I pointed out areas of concern so he investigated and discovered Leatherjackets which had previously gone undetected and will need to be treated in the Autumn.
I have spent a great deal with Shrekfeet on the lawn over the past few years including scarification, aeration and over seeding and while I appreciate that the prolonged dry spell this spring and summer has not helped the condition of the grass, I would still have expected it to look much better than it does. Hopefully Casey will be able to restore it to its former glory over the months ahead.

25 July 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Mrs Melville thank you for taking time to leave your feedback - albeit not as good as we would have liked. We have taken a moment to review your account before responding here. We visit you seasonally to apply your lawn treatments in West Wittering to manage nutrition, moss and weeds. We also provide soil conditioners to boost the microbial activity and soil health. Each time we visit we conduct a condition survey and note any lawn related issues. We also take photos of each lawn on every visit and these are saved on your account so we can track progress over time. Having reviewed these images we can see that there has never before been an issue which would indicate a leather-jacket grub infestation, until the most recent summer visit. Leather-jackets eat the roots of grass plants and when we are dealing with dry/hot weather (as we have been this summer) then the root damage becomes apparent as the plants suffer additional stress from lack of water. Thankfully we noticed the issues, investigated fully and diagnosed the problem. We have also put in place an integrated pest management strategy that includes application of our GrubX treatment to actively manage the grub population in the future. Maybe then we can earn those extra 2stars!

Rated 5 out of 5 stars

Knowledgable

David is always very friendly & I am interested to know what is happening with the grass & ask questions. He is very knowledgeable so I have confidence in him & definetely in their products. Visits seem short to me but Shrekfeet sevices work so, that is all that matters!

23 July 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thanks Louise, our techncians always have time to share their knowledge - we look forwar dto seeing you seen for your summer lawn weed control and nutrition

Rated 5 out of 5 stars

Visited by Casey this morning

Visited by Casey this morning, from Shrekfeet, for my lawns Summer nutrition & Summer weed control. He is a very pleasant young man who is extremely knowledgeable about lawns & their conditions. He gave me some good advice on care/cutting my lawn & was very complimentary about how I was doing. I can highly recommend Shrekfeet, who are reliable & reasonably priced. My lawn has never looked better. Great customer service.

23 July 2025
Unprompted review
Shrekfeet Independent Lawncare logo

Reply from Shrekfeet Independent Lawncare

Mr Barton thank you for taking a moment. We are proud of Casey's efforts and the service he provides and look forward to visiting you soon for your professional lawn treatment services in Denmead, Hampshire

Rated 5 out of 5 stars

Summer treatment on a dry lawn.

David visited today to do summer treatments on a lawn that has taken a real hammering during the recent dry spell. As ever, he was very courteous and pragmatic, so thank you David - you are a credit to Shrekfeet. We could do with a lot more rain but there's not much David can do on that front!

21 July 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Mr Tubman it is a pleasure to provide your lawn treatment services in Medstead, Hampshire, to help manage the nutritional needs and too keep weeds and moss under control. We look forward to seeing you soon

Rated 5 out of 5 stars

Tyronne was excellent as always

Tyronne was excellent as always, friendly knowledgable he always looks after our lawn and we always see great results

21 July 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Thnaks for your effort in creating a review of our services. It really helps other people who are looking for a professional lawncare company. Looking forward to visiting soon and helping your lawn stay looking great all year round

Rated 1 out of 5 stars

Extremely disappointing service

Honestly, one of the most disappointing services we have ever signed up to. We have been paying a monthly subscription for 4 months totalling £500 for which they have carried out 2 visits (the first lasting 5 minutes and the second last around 50 minutes). Our garden is large so we were very surprised that the visits were so short. Despite many calls and emails to follow up, we have constantly been met with excuses ranging from staff sickness to inclement weather (even on days where we have still seen their vans carrying out work on other properties!). It was only when we informed them of our decision to cancel the service that they sent someone around. Our two neighbours have also had the same experience. Great marketing, but very disappointing service.

17 July 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Dear CCG,

I’m truly sorry to read this and want to thank you for taking the time to share your experience — even though it’s difficult to hear. We completely understand your disappointment and take full responsibility for falling short of the service you expected, and that we aim to provide.

You’re right that the number of visits was low, but we operate on a seasonal treatment model rather than a monthly attendance schedule — something that can understandably cause confusion, especially early on in the service. That said, we accept that there were delays and missed appointments during your time with us, and this simply isn’t good enough.

The period in question coincided with an exceptionally challenging few months for our team, including operational disruptions and staffing issues that we tried hard to manage, but that did impact a small number of our customers. You were affected, and for this we are very sorry as we understand how frustrating that can be. We also recognise that your lawn’s progress was affected by one of the hottest and driest springs in over 80 years — not ideal conditions for visible improvement, especially early in a treatment programme.

That doesn’t excuse your experience, but we hope it offers some context. We'd still welcome the opportunity to make things right, and if you’re open to further dialogue, we’d be grateful for the chance.

Sincerely,
Ian Kenyon
Founder & Owner
Shrekfeet Lawncare

Rated 4 out of 5 stars

Lawn Treatment

The technician who carried out our recent lawn treatments was very good, but the office communication could be much better.

2 July 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Mr Riddell we thank youfor your feedback. We work really hard in the office to keep our customers informed. We always send notification prior to our visit dates and we will send customers an after-service email when a visit is complete. This details what we have done for you and any recomendations from your lawn technician. We would really welcome your feedback on what we can do to improve this further - or you can update your techncian when he visits you in Farnham for your next lawn treatment service

Rated 5 out of 5 stars

Great results

David arrived as expected and was polite and professional at all times answering all of my questions and giving great advice. The lawn has come back to life better than expected, Great service, would highly recommend

17 June 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

We are very pleased to hear that our regular lawn treatment services have helped your lawn to recover quickly from the recent period of drought stress. Look forward to seeing you soon

Rated 5 out of 5 stars

Casey’s lawn treatment visit

Casey was very informative on today’s treatments and handled my queries very well. He immediately fed back questions on my behalf to his office. Would recommend them.

18 June 2025
Unprompted review
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Reply from Shrekfeet Independent Lawncare

Mr Harden, it's a pleasure to provide your professional lawn services in Hayling Island. Thanks for letting us know that you appreciate our attention to great customer service

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