Shortmax Reviews 

Scammers, been trying to cancel for 3 weeks and have now taken £ 30 unauthorised I have emailed almost daily to make sure cancelled and still taking money for a 4th time, disgusting stay away!!

Scammers cant cancel subscription

They don’t even deserve the 1 star as they are scammers. No option to cancel subscription on the ShortMax app and not showing on my Apple app subscriptions. Deleted my app, but still charging weekly.

I dont wanna give them even a 1 star. Their customer service is terrible. No cancelation on the app so they give an email address to contact them but no response at all. They gonna charge you every week even if you email them to cancel your subscription. You can't even call them to talk to a customer service. This apps is ripped off. Dont use this apps they are terrible with their customers.😠😠🤬

The films look good but the app constantly crashes and you barely get through an episode before the app closes on itself!

My phone even heated up and completely crashed!

Dont get fooled. I have cancelled my subscription late lastyear and they still charge me weekly. I had sent them multiple emails to cancel it but they didnt. I called my bank and its still under investigation. They are scammers

They are fraudulent taking money out of my account every single week. I’ve already sent him a cease and desist letter. They confirmed the cease-and-desist letter and then turned around and took money out again.

Cancelled subscription but they carried on taking money from my bank, contacted them numerous times and kept getting the same replies as most on here. Absolutely useless. They are essentially just stealing peoples money. Such a shame because there mini dramas are worth watching but I would never subscribe again and I would advise everyone to steer clear there are better ones out there like dramabox

If I could write this review without a star I would. I have emailed numerous to cancel my subscription but to no avail. They keep taking money from my account but I have now set up a dispute with my bank about it. As soon as they take it out my bank takes it back and refunds me. There excuse is they have a lot to get through and just keep throwing emails back asking for my information. DO NOT trust this app as soon as you see ShortMax Tv avoid it like the plague. This has been going on since October of last year.

Scammers. Impossible to cancel from google play. Emailed support they said my subscription is cancelled. Yet they are charging me still.

Do not subscribe. Everything was fine initially, you could purchase and cancel from the app. I deleted the app and downloaded it after a while. However this time the app had an Apple Pay subscription instead of Apple subscription. This does not give an unsubscribe button and then you write to them for cancellation. They keep asking for UID even after you’ve provided. Meanwhile instead of cancelling they charged again from the pre order approvals. I can see that it is cancelled now before expiry but they haven’t issued a refund for the over charging. This is scamming.

I made my payment and a can’t not see the movies that I want to
I need your help to find my account
Thanks

I paid for a subscription that would not allow me to use, when emailing them to get answers, it took forever to get back to me, still haven’t received my refund from them. Emailed back asking where it is and still no response. They are quick at taking your money but no quick at responding or giving money back.

Here is a harsher version that includes that detail clearly:

This company has been an absolute scam in my experience. I only purchased a one time subscription, yet they continued charging my card repeatedly. I cancelled the subscription, contacted them by email asking for a refund, and told them to immediately stop taking money from my account.

Instead of resolving the issue, they sent me a suspicious link asking for the details of my new card. Because they refused to stop charging me, I was forced to cancel and replace my entire bank card just to stop the payments. No legitimate company should put a customer in that position.

They have taken a significant amount of my money and provided absolutely no real support or solution. This behavior is extremely dishonest and concerning. I strongly warn others to stay far away from this service unless you want to risk being repeatedly charged and forced to go through the hassle of replacing your bank card to stop them.

They do not provide correct instructions for canceling subscription. I had to contest the charges through my bank

This App is a scam, on iPhone there is no possible way to cancel their subscription. The app does not show up in the subscription section of your settings and when the customer service was emailed no one ever replied. The solution is to cancel your card and get a new one based on fraud charges, otherwise they will continue to charge your card.

Scam
creates new charges on your card that can only be cancelled thru cancelling your card

Fraudulent company, just take and take money, subscribed, cancelled within 24jrs, have charged me another 4 times, I have been on with my credit card company, who cancelled the subscription then they ressubscribed me even after I deleted my account, they do not answer their customer service emails and continue to charge you for no service whatsoever. FRAUDSTERS, THEIVES AND AWFUL COMPANY.

Deffinently -1000
I have been emaling them atleast once every week for a month no to cancel my subscription. Every single time i get an automated respons telling me they will get back to me in 1-2 days. Never got a response. Even when "Answering" in the already established thread, I get the same message back again and again. But never an answer to the problem. One day I even got charged twice!!!! Extremely frustrating when I actually used to like the app because I could easily unsubscribe through the play app, but suddenly it was going through wallet.

This service is a subscription trap.

I signed up for a free trial on ShortMax (shortmax.app / shorttv.live), then canceled the subscription. Despite the cancellation, they continued charging my debit card every month.

There is no clear or effective way to stop the billing, and customer support does not resolve the issue. This is unauthorized recurring billing and deceptive business practice.

Avoid this service. I had to contact my bank to block them and start a chargeback.