While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Scam site- you place an order and everything is automated. There is no business address listed anywhere, they are non responsive to any social media or email inquires. They create fake reviews and post photos found on the web on their Facebook and Instagram. No one that has placed an order on any social and is "happy" responds or verifies the company or they have no posts and are new accounts. Their support team uses a Gmail address.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
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We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
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Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
