I ordered a coat from Shop Our Style and not only did it finally arrive two months after ordering it but the quality was rubbish. I immediately wanted to return it but the navigation on the w... See more
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Stolen designs and products. My designs are on their website undercutting my prices. i have not given my consent or been paid for licensing my designs. They are exact replicas. Not even any attempt to... See more
The site itself is good but like other reviewers I've been plagued with spam. Even when you try to opt out of receiving email from Shopstyle they continue to send newsletters and this spammy behavio... See more
Company replied
When I used to browse Shopstyle, I found everything for far less elsewhere. Nothing ships from Shopstyle. There are difficulties placing an order. Most obnoxious of all, is the ads that are impossi... See more
Company replied
Company details
Information provided by various external sources
An online shopping destination that puts over 4,000 UK high street and designer fashion brands in one place!
Contact info
London, United Kingdom
- hi@shopstyle.com
- www.shopstyle.co.uk
Bad quality and no returns - company no longer exists!
I ordered a coat from Shop Our Style and not only did it finally arrive two months after ordering it but the quality was rubbish.
I immediately wanted to return it but the navigation on the website to find out how to return items was comical.
When I finally found the right refund policy page, it said ' to start a return contact us at...' but there was no email. It also sail ' you can always contact us at... for any return questions you have', again the email was missing.
It then stated on a different page, if you need help contact an odd gmail address This is when I knew I had been scammed.
I placed the order 4 months ago and have given up on ever getting my money back. Also there website no longer assists so that says it all. Live and you learn.
they are thieves and stole your money
Never use
Never use ! Ordered a coat and it never came. Emailed them and nothing. Never had this happen before x
Chiefratt scam?
Should be zero as item ordered a month ago and not received
echiefratt.com. was the confirmation email.Ordee was for Steve Madden boots.
Wish I had checked reviews.
Had no replies.
Stolen design and products.
Stolen designs and products. My designs are on their website undercutting my prices. i have not given my consent or been paid for licensing my designs. They are exact replicas. Not even any attempt to change or slightly alter the design. Completely illegal and dishonest. I will be taking further action.
Buyer Beware
Buyer Beware. I ordered a sweater on Sept 29, 2023 and I am now out my $90. The company keeps you on a string for about 90 days promising your purchase, and then when the 90 days is up, they are no where to be heard from again. Can't even file a complaint with your credit card company because of the 90 day rule. Once the 90 day are up, your emails to them go unnoticed, your calls to them get dropped. Or if you're lucky enough to get a live person on the other end of the call, they say they will get back to you and they never do. It is now April 3 and there is still no resolution - no sweater or no refund. I'm out my $90. Do yourself a favor and stay away.
Order is still not here
Order is still not here. I ordered a present for my daughter's bday which has came and gone by. I Can't get a hold of anyone in customer service. This company is not good. Don't order from them.
Dont buy from this company.
Bought some clothes from this company. On their website it says delviery within 5 days. Waited more than a month(34 days), still no shipment has been delivered to me. Tried to contact custemer support, who doesent reply to me.

Reply from Shopstyle
AVOID THIS CRAP SERVICE
AVOID THIS CRAP SERVICE. PAID OVER £400 FOR TRAINERS AND SHIPPING NOW DHL ASKING FOR £130 IMPORT TAX. SCAM COMPANY I WANT MY MONEY BACK ASAP I WILL BE REPORTING THIS AS FRAUD

Reply from Shopstyle
Ready to place order......
Ready to place order - stopped in my tracks when I noticed it’s an unsecured website.
Call me suspicious but it seems too good to be true when Mantaray jeans are in stock but unavailable in Debenhams (Mantaray are a Debenhams own label).....
Love Shopstyle
Love Shopstyle! Always find amazing deals from the best brands. Great website, super fast and easy to use!

Reply from Shopstyle
Useful App
I use the app to keep a list of beauty products/bags I have my eye on. I set sale alerts on particular items so I get a notification when the item drops in price at that particular retailer. I have my staple beauty products set up with sale alerts so I can stock up when they’re on sale rather than paying full price.
I feel like some people reviewing don’t understand what the site/app is for..? Shop Style doesn’t claim to be selling/dispatching goods, so complaining that they don’t sell/dispatch goods is a bit odd. There’s still improvements to be made re. the delay between some items going on sale & Shop Style sending notifications but overall I like this app very much.

Reply from Shopstyle
Bait & Switch
The price they show and the price you see when you click on an item are never the same, I'm always taken to the manufacturers site and items are full price. Seems like classic bait & switch.

Reply from Shopstyle
The Best thing since Google!
Would those leaving poor reviews for their experiences with individual retailers please go back and look their intelligence? I believe it was dropped somewhere. ShopStyle is essentially Google but for clothing. (And also shoes/accessories/luggage/furniture/home goods). Matter of fact, I personally believe that it's the best thing to happen to the internet SINCE google. I can't even begin to comprehend how vast their inventory is - it's essentially limitless. I don't know how online shopping would even be possible without this site. You can literally filter for anything - price, colour, size, Heel height, material, specific keywords, you name it. For the reviewers who still haven't gotten it, ShopStyle is NOT a retailer but basically a search engine. One that's as essential to online shopping as YouTube is to online streaming or Google is to online searching. For me, it's ground zero; the starting or jumping off point when I'm looking for anything from cute luggage to an oversized denim jacket, costing about $150 - $200, with studs, detachable hood, colour black in size 0 (yes you can get that specific) . I have found SO many retailers through this site: Revolve, ShopBop, StyleBop, Farfetch, SSense, NetAPorter, ModaOperandi, LuisaVisaRoma - when I turned 18 and finally started developing a fashion sense, it was ShopStyle that introduced me to all of these (and is probably whily I'm perpetually broke) - many of whom sell the same product so I'm able to choose the one with the best price/ongoing sale (the sale and back-in-stock alerts are great). This site is AMAZING and it breaks my heart to see them with less than 5 stars because they deserve nothing less.

Reply from Shopstyle
A quicker way to shop!
I love using Shopstyle as it makes finding the perfect outfit a lot quicker! The app is also really easy to use and the sale notifications based on my favourite brands / searches are a dangerous but fab addition.

Reply from Shopstyle
I really enjoy shopping via ShopStyle
I really enjoy shopping via ShopStyle! The site makes it easy for me to see products from all of my favourite retailers in one place. I use filter options regularly to drill down into item specifics and the sale alert functionality is VERY handy! I look forward to receiving emails from ShopStyle on edited products, although they always encourage me to shop more!

Reply from Shopstyle
Great for shopping!
I've used ShopStyle for years since it makes it very easy for me to find the brands that I always shop from. I love the app and the app notifications and email alerts I get when something's on sale.

Reply from Shopstyle
Unsubsribing is not easy
I want to unsubscribe from them I have been doing it for the past six months and they won't let me I get emails every day and every I unsubscribe from they keep coming back very annoying😐

Reply from Shopstyle
Warning - Don't sign up to the Shopstyle newsletter
The site itself is good but like other reviewers I've been plagued with spam. Even when you try to opt out of receiving email from Shopstyle they continue to send newsletters and this spammy behaviour really brings the company down (as well as being in violation of the EC Directive). Use the site but don't sign up to the newsletter as they take no notice of unsubscribes
EDIT 3rd May: Hi Shopstyle team, as you say it is very frustrating and I'm even more annoyed that since emailing on 27th April I've had no response, just 4 further spam emails from you

Reply from Shopstyle
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