Shopify Reviews 

For the past 6 months, despite deactivating my store and deleting my account, they PURPOSELY charge me £25 at a time. I know it's deliberately, probably coordinated, because they have NO way of me getting my money back or stopping the billing. Absolute piss take. I hope you all sleep with cold feet for making me suffer.

Appear to be complicit and support scammer stores. Will not accept complaints or legal concerns unless you register for Shopify. As long as scammers are paying their shopify fees, then Shopify seem to be ok with that.

I think only fraudsters operate on this site, if the site itself is not fraud.

I ordered a barbecue grill 7months ago and that was the end of it. After receiving my money, I didn't hear from anyone again.

I set up an account with Shopify back in October 2025 .. I have been trying since the new year to access my shopify account to cancel my subscription - but cant.
I have tried everything, I have followed all steps in help centre, spoken virtually to help team, had a ticket generated to help me with logging in AND STILL HAVEN'T HEARD ANYTHING! I am STILL paying £25 a month for something I cannot even access???? will this go on forever? Shopify essentially stealing £25 from me every month!!!

I placed an order with a seller on shop, back in December, I have reported this seller 3 times, as I’ve had no refund or goods delivered. No one has replied back to me.

This is most pathetic ____show on this planet. What went wrong??????????? Well, after a year of wasting time and money, NOTHING went right, and it's pathetic beyond comprehension, and there just isn't words to describe what pathetic trash these people truly are.

CLOSE Shop! This platform is by far THE WORST in existence. I purchased items from a seller ON THEIR APP. The seller made no contact about the delivery, and when they finally responded to my emails, they sent an inactive tracking number/link and ghosted me. Shop of course will not let you report an issue until 30 Days after you placed the order. However, and on top of that, they ABSOLVE THEMSELVES of ALL and ANY responsibility, and refer you back to the fraudulent seller you reported. No intervention, no accountability, nothing. You bear the loss or keep chasing the ghost of a fraudster THEY ENDORSED.

I canceled my subscription more than a month before the following billing cycle.
Shopify still charged my account.
Now they are offering me a credit note as a refund.
What would I do with a credit note if I no longer have the shop?
They are an absolute joke when it comes to a refund.
Extremely bad experience.

This is a completely pointless app that doesn't fulfil its basic purpose.

Tracking is frequently (always?) wrong or non-existent.

There is no benefit to the customer at all.

Having to download a third party app to track a purchase from a retailer is ridiculous, especially when that app doesn't work. It is then nigh-on impossible to get rid of the stupid app that you didn't want in the first place.

Retailers are able to provide the customer with the tracking information direct and should simply do so.

I tried to cancel an order but was given nonsensical advice by Shopify's 'chatbot'. Don't touch this shabby little outfit.

AVOID! OPEN FOR ALL SCAMMERS!

Do not use! I tried to buy a garden shed through Storage Yard.store . Turns out this is a scam and it would seem this platform is open to abuse. I would recommend that you only ever buy from known providers and avoid Shopify and Myshopify like the plague. I was fortunate to use a credit card but even that Visa takes 15 days to do anything and Shopify 30 days. Your money is long gone by then !

Ordered goods on December 22nd 2025, told there would be upto 30 working day delivery.
It is now 26th Feb and still no goods. When I chase the Customer service department to chase the ordre they give me a tracking number and a website to track the shipment. The details come up with unknown. They told me to contact the local post office, who obviously tell me they have no record of the tracking number and that I have to go back to the sender.
Cycle of them just giving me the same tracking number without tracking it at all, and me without both goods and money.
Absolutely ridiculous, do yourself a favour, when things are too good to be true, believe it is too good to be true and don't do it.

Ordered my sisters birthday present (sunglasses) from a website called Pricestore (also goes under the name proboutique) on 31/1. Website said sunglasses would take a couple of weeks to arrive. To date, no sunglasses were received. Oddly, the website says they were delivered on 2nd Feb (they definitely were not). Have tried calling the shop multiple times, however their phone number is dead(?) Also emailed 3 times, however the email address is also dead...I've now contacted my bank to stop my card before it can be used fraudulently. Also tried to report the shop to Shopify, however every time I try it says there was an error? I have serious reservations about Shopify and it's own legitimacy if it can't even take possible fraud seriously. AVOID AT ALL COSTS!

I’ve emailed them on several occasions amd never get a reply this is a big con website,This is a scammers website always pay by paypal and your money will be safe don’t pay any other way avoid like the plague this company is the worst company I’ve ever dealt with if they are a company that is

They have been charging me almost £100 a month since June and will not pay me back despite never having used the account. I had signed up for a free trial. Do not use!!!

We have just migrated our already operating store to shopify and they are now holding all of our money for 3 weeks which is causing us financial issues. Shopify are unwilling to review this. You think you are getting 3 day payment return but if your new to them ( not a new business) BEWARE and prepare to stall 3 weeks of income.

Agree with all the bad reviews about this platform , used by scammers and they don’t help to sort any disputes, if i m buying anything and find out they are using shopify, I will cancel and not go ahead with my purchase.

Ordered an item which came incomplete. I contacted seller…no response. Tried to contact Shopify….unable to…A viscious circle of getting nowhere. Will not be using this platform again.