Shopblocks Reviews 197

We moved to Shopblocks from Sana last month and the team have honestly been brilliant to work with! I’ve worked here for 2 years and Sana’s support in the UK was terrible and I’m just so glad we found Shopblocks. Highly recommend!

My company are one of the UK’s biggest wholesalers and have been working with Shopblocks for a few years now.

We spent 2 years trying to launch a B2B ordering portal for our resellers on Magento (who failed to deliver the integrations needed for our distribution/supplier feeds and all on account payment options required), we then found Shopblocks who delivered everything we needed in hardly any time at all.

The software is easy to use, the support team are always available and we are able to work with them to add new features as we continue to scale our online operations. We have had multiple months of 7-figure sales and expect this to continue to grow.

I would recommend Shopblocks to anyone who asks - they will support you reaching your targets.

We recently moved to Shopblocks from Visualsoft and I could not recommend their service and software enough. We had tried to leave Visualsoft before but were let down by a developer so had our doubts but it’s been an incredibly smooth transition and they delivered exactly what they said they would.

We spend a good few hours of our time speaking with the Chief Commerce Officer of Shopblocks recently. During this time we were given an informal estimated price of £7,500 to build a website, and a monthly maintenance price of £500. When we asked about transaction/revenue-related fees, we were explicitly told that the company does NOT use these and their business model was purely subscription-based. Anyway, when we received our first service proposition in writing, it was £11,500 to build the site, £750 to manage it per month, and a 0.3% fee on all revenue. Well, with one email, this was completely reversed - but it goes to show that this company will try to squeeze every last drop from you and isn't afraid to mislead or straight up lie to potential customers. We can no longer trust them with something as important as our website (and main stream of revenue) and will have to look elsewhere...

What a let down, lots of promises and don't deliver!
Was sold a fantastic proposition, build - service - with you all the way! Not had one contact from it over 2 years, and the last 7/8 months no one can find it!
Started well, then the wheels fell off... Then to be told the £30 per month was for hosting ?? Really, not what my contract says.. Then Maria in support wont give me the name of the owner of the Co! Well Shopblocks you are not good at what you do! Very disappointed.. Shocking !
David tried his best but just a Co run on a shoe string with no substance..

I have been a customer for over a year. Originally the team were fantastic building the website, I have zero tech smarts and they did everything to help and make it easy.

A year later I need to change some bits and David in customer support had my issues (all my fault) sorted in less than 5 minutes.

Would fully recommend to anyone.

If you're new to e-commerce, there are better e-commerce providers out there. Poor tech support. Poor customer service. Poor communication. Endless issues on some of the most basic e-commerce services.

Abysmal service

Promise the world - we can build you this fully responsive website. We were also cold call headhunted and they still cant deliver. March 2021 we had our first meeting with Shopblocks and we are STILL without a website. We've had 3 account managers in this time. That high turnover of stuff is a massive red flag. Do not engage with this company. We are now going through the process of a charge back as they just have not delivered the service we have paid for and we've been incredibly patient.

Great set up but now been waiting months for products to be uploaded due to a 'technical issue' (March-June) and nothing has happened. I have an incomplete website with half my products and absolutely no one cares or is doing anything about it. And they've increased my monthly fee!

Shopblocks built our sports club website from start to finish. They were supportive in each stage of the process, helping with the overall design and additions that we would not have thought of ourselves. Communication was consistent and the final design was even better than we had initially envisioned. All followed up with an easy and concise demo to hand over website access and will continue with support whenever we need it.
A big thank you to Finley and Kyanna from the Vienna Galahs!

I have been using shop blocks for many years now and their customer services is fantastic. You can speak directly to the designers to make changes to your website and love the fact that you can get through to the team very easily. I cant recommend them enough!

We have been using shopblocks for a while now, their service is always fantastic, speedy and helpful. We are grateful for their work!

Excellent young company with enthusiastic staff. They helped us create a great website that has caps for us to grow our business

Excellent team. Super supportive for novice like myself. Helpful and accommodating to all my business needs. Would very highly recommmed Kyanna and Fin.

When I first started using Shopblocks, I was assigned to Nikola & Kyanna. I really cannot thank them enough. Their customer service is outstanding, nothing is too much trouble & they are so patient!

I love that they offer advice & give some amazing ideas on how we can make the site better and more user friendly.

I also think its fantastic that I contact them with an idea, they are so enthusiastic and they just take it to the next level - AMAZING!

Thank you so much, I look forward to continuing working with you both :)

Excellent. Kyanna and Nikola have be an absolute pleasure to work with

Great service! Quick and detailed turnarounds. Fin, Fran, Maria and the wider team have provided comprehensive support throughout the build of my website!

Highly recommend for any startup or existing business to propel them through some difficult technical jargon and stay ahead of an ever changing industry that is e-commerce

I am very happy with my finished website.

The Shopblocks team were very nice to work with

and responded to my requests.

I would recommend them.

Shopblocks have been great in helping customise and make changes to our website. In particular Maria and Ibrahim have provided a fast efficient service even going as far as creating video guides for me so i can learn myself if I request to do so.
Highly Recommended

Very helpful, knowledge and friendly team. Helped me design my streetwear brand from scratch. From the ideas all the way to the finishing touches they met every requirement I was looking for.