We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more
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Always a good experience visiting Sheinman Opticians.Whatever the reason. All staff are friendly and welcoming. You know your eye test will be accurate as so much care is taken. Choosing new gla... See more
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Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more
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Company details
About Sheinman Opticians
Written by the company
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Contact info
Abington Street 106-110, NN1 2BP, Northampton, United Kingdom
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Sheinman Opticians
Hi Mr Yau,
Thank you for leaving us a 5* review, we really appreciate your kind comments. We’re glad you found the service efficient and the environment comfortable.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Staff are polite and friendly
Staff are polite and friendly. Nothing is too much trouble.
15 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for your feedback. We’re pleased you find the team polite, friendly and always willing to help.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Graham,
Thank you for leaving us a 5* review. We’re glad you consistently receive friendly and great service.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Jilly,
Thank you for your kind words and for your incredible loyalty since 1972— It's lovely to hear from some of our longstanding patients and it's great to know that you're still so pleased with the service you receive after all these years.
Best regards,
Sheinman Opticians
Thanks to Mr Williams and Carl
I see Mr Williams annually for my eye scan and eye test. I experienced the usual good service. Mr Williams is always very pleasant and helpful.
I would also like to mention Carl who always fits new specs and makes any adjustments necessary. Always there to help in any way needed. My thanks to both gentlemen xx
15 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for your lovely and detailed feedback. We’re really pleased to hear you continue to receive good service from Mr Williams and Carl, and we’ll make sure your kind comments are passed on to them both.
We’ve also noted the 1-star rating, which doesn’t seem to reflect the positive experience you’ve described, but we truly appreciate you taking the time to share your thoughts and for your continued trust in us.
Best regards,
Sheinman Opticians
Excellent service and attention from…
Excellent service and attention from Mrs Watts as always.
15 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for the 5* rating and your kind words. We’ll be sure to pass your feedback on to Mrs Watts.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Mrs Broom,
Thank you very much for leaving us a 5* review —we’re pleased you were happy with both the service and quality.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Shienman’s have always been helpful…
Shienman’s have always been helpful whenever I’ve had a problem with my sight.
They are quite expensive compared to some other opticians but I do have complete faith in them
15 April 2026
Reply from Sheinman Opticians
Hi Cheryl,
Thank you for your honest feedback. We’re really pleased you have confidence in us and that we’ve been able to support you whenever you’ve had concerns with your sight.
We look forward to welcoming you back to the practice soon.
Best regards,
Sheinman Opticians
Top Clasd
Just a pleasure to go. Lovely offices etc. very professional and friendly people. Always feel very relaxed and confident I am being well looked after.
15 April 2026
Reply from Sheinman Opticians
Hi Molly,
Thank you for your kind comments. We’re delighted you feel relaxed and confident in our care—it’s always a pleasure to see you.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Fantastic customer experience
Fantastic customer experience, refreshments were provided whilst waiting for my appointment. The multi-disciplinary staff were helpful, and knowledgable.
15 April 2026
Reply from Sheinman Opticians
Hi Emiola,
Thank you for your lovely feedback. We’re so glad you had a great experience and felt well looked after by the team.
Best regards,
Sheinman Opticians
Excellent service and consultation
Excellent service and consultation. Always very helpfu and professional.
15 April 2026
Reply from Sheinman Opticians
Hi John,
Thank you for leaving us a 5* review. We really appreciate your kind words. We’re pleased you found the service helpful, professional and thorough.
We look forward to welcoming you back.
Best regards,
Sheinman Opticians
Overall excellence
Excellent attention to detail.
Personable and patient staff, nothing is too much trouble.
Great coffee!
My overall experience of Sheinman Opticians over many years has been one of complete confidence in the treatment I have received, thank you.
16 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for your wonderful comments. We’re delighted you value the attention to detail and the care from the team—and we’re glad you enjoy the coffee too! Your continued confidence in us over the years means a great deal.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
My experience of being fitted with new…
My experience of being fitted with new glasses was seamless, professional and friendly.
19 March 2026
Reply from Sheinman Opticians
Hi Bertie,
Many thanks for leaving us a 5* review. We’re so pleased your experience was seamless, professional and friendly.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Mr Chard,
Thank you for taking the time to leave us a review. We really appreciate your feedback and 5* rating.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi,
Thank you for leaving us a 5* review. We’re pleased you felt well looked after throughout and afterwards.
Best regards,
Sheinman Opticians
Professional
Professional, efficient and courteous. Always a wide selection of new frames available. Highly recommend.
15 April 2026
Reply from Sheinman Opticians
Hi Keith,
Thank you for your kind feedback and recommendation. We’re pleased you value the professionalism of the team and our wide selection of frames.
We look forward to welcoming you back to the practice soon.
Best regards,
Sheinman Opticians
Good
Sheinman Opticians provide a friendly and warm welcome and provide excellent service providing adjustments to glasses and prescription to ensure comfort and ease of sight.
On each occasion I have found their staff to be caring and to be well versed in how to meet my needs.
15 April 2026
Reply from Sheinman Opticians
Hi Tony,
Thank you for your detailed feedback. We really appreciate you taking the time to leave us a review. We’re so pleased you felt welcomed and well supported, and that we could ensure your glasses are comfortable and suited to your needs.
Best regards,
Sheinman Opticians
Very professional and efficient…
Very professional and efficient service. A wide range of frames and a personalised service to meet your needs.
15 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for taking the time to leave us a review and for leaving such kind comments. We’re glad you appreciated the wide range of frames and our personalised approach.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
I was seen quickly and the assistant…
I was seen quickly and the assistant was very professional.
10 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for your feedback. We’re pleased you were seen promptly and received professional service.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi,
Thank you for your kind words. We’re so pleased you found the team welcoming, professional and helpful.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
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