Sheffield Kitchen Outlet Reviews 

174
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and helpful designers for guiding them through the entire planning process with exceptional patience and clear communication. Clients feel fully supported throughout every single stage, appreciating the professional guidance when exploring various design options and custom layouts. Consumers also highlight the outstanding delivery service, noting that delivery teams are consistently polite, respectful, and extremely careful when bringing items into homes. People are deeply impressed with the sturdy construction, flawless installation work, and truly first-class overall quality of the completed products.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting helpful designers and polite showroom... See more

Delivery service

Consumers find delivery service to be positive, highlighting that drivers are polite, careful, and courteous... See more

Service

Customers consistently note positive experiences with service, highlighting a professional, friendly, and... See more

Product

People report positive experiences with product, frequently praising the sturdy and well-constructed units,... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with sturdy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently had our kitchen supplied and fitted by SKO. We are really happy with the results. From walking in to the showroom and meeting Richard the whole process was very professional. After visitin... See more

Rated 5 out of 5 stars

We love our kitchen and we loved working with Harry. He was incredibly knowledgeable, patient and a joy to work with as designs kept changing throughout our renovation. It was important to us that we... See more

Rated 5 out of 5 stars

SKO came recommended which is always a good start. From Jon coming to measure up and give me suggestions to visiting the fabulous showroom in Hillsborough I was impressed. I really was spoilt for choi... See more

Rated 5 out of 5 stars

Could not fault SKO from the design and pricing of which there were many changes and Jaimie Day was very patient and helpful. The guys who delivered were great. We used SKO fitter Stuart who com... See more


Company details

  1. Kitchen Supply Store

Written by the company

Sheffield Kitchen Outlet - Bespoke Kitchens at Flatpack Prices


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic from design to fitting!

Fantastic experience from design to fitting! Sophia was so helpful and friendly in the Sheffield branch and offered her design experience to enable us to create our beautiful kitchen. The quality of the units is outstanding and Colin the joiner was superb. Great workmanship and friendly approach. So happy with the end result. Thank you SKO team!

3 April 2024
Unprompted review
Sheffield Kitchen Outlet logo

Reply from Sheffield Kitchen Outlet

Thank you for your review, Joanne. We hope you love your new kitchen space for years to come!

Rated 5 out of 5 stars

Great service from design to fitting…

Great service from design to fitting !!!
Can’t thank Launa at the Leeds branch enough she helped plan and design the kitchen and was very patient with us when we wanted a few changes and the fitting undertaken by Scott is great.
Would definitely use SKO kitchens again if we ever need another kitchen.

23 October 2023
Unprompted review
Sheffield Kitchen Outlet logo

Reply from Sheffield Kitchen Outlet

Thank you for your lovely feedback, Tracy!

Rated 5 out of 5 stars

Fantastic!

We looked at the national kitchen brands but decided to use SKO. The kitchen has now been fitted (by myself) and we are so happy with the results. What we like – 1/ The quality of the units is great and the solid back panels have been useful 2/ Some of our wall units were made an Inch deeper (to accommodate the boiler) at no extra cost. 3/ They can suggest and supply a great range of appliances at a discounted price. 4/ I damaged an end panel and a replacement was provided at cost. 5/ There was no hard sell, but thanks to Aaron for the design and dealing graciously with our countless questions. 6/ Quick Delivery once the order was placed. 7/ Delivery was straight forward and everything was correctly supplied first time
The only thing they could really improve on is the printed plan, although accurate, it could have had some more detail re. dimensions and unit identification.

20 February 2024
Unprompted review
Sheffield Kitchen Outlet logo

Reply from Sheffield Kitchen Outlet

Thank you for your feedback, we are glad you had a pleasant and positive experience with us at SKO! If you haven't already done so, you can send photos of your kitchen to social@skokitchens.com with your order number, surname and postcode and we will send shopping vouchers. Thank you, SKO.

Rated 5 out of 5 stars

Can't recommend this company highly…

Can't recommend this company highly enough. We had been to a few kitchen suppliers and it was a night mare. SKO had a really good range of kitchens to choose from. Nothing was too much trouble for them and they kept me informed every step of the way. Kitchen fitter was fantastic. Would definitely recommend SKO if your looking for a new kitchen.

14 February 2024
Unprompted review
Sheffield Kitchen Outlet logo

Reply from Sheffield Kitchen Outlet

Thank you for your feedback, Susan. We're glad you had lovely experience with SKO! If you haven't already done so, you can send photos of your kitchen to social@skokitchens.com with your order number, surname and postcode and we will send shopping vouchers. Thank you, SKO.

Rated 5 out of 5 stars

Outstanding Service

The service and product I received from SKO has been outstanding. I now have 2 SKO kitchens in my properties, and would hesitate in purchasing a 3rd when required. Seamless service end to end

17 January 2024
Unprompted review
Sheffield Kitchen Outlet logo

Reply from Sheffield Kitchen Outlet

Thank you for your feedback and for purchasing your kitchen from SKO. If you haven't already done so, you can send photos of your kitchen to social@skokitchens.com with your order number, surname and postcode and we will send shopping vouchers. Thank you, SKO.

Rated 5 out of 5 stars

This is the 2nd time I have used SKO

This is the 2nd time I have used SKO
Jon Berry was fabulous both times
His attention to detail is 2nd to none.
We have had the main kitchen 3 years and just had the utility room units installed again from SKO, I would highly recommend them as a company.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience. Great quality and price

We visited the SKO Sheffield showroom after visiting a big name store and were instantly blown away by the service we received. Our designer Richard talked us through SKO’s many options and supported us in bringing our dream kitchen to life. The quality was far superior compared to other outlets we visited and the price was extremely competitive. Our whole experience with SKO from start to finish was fantastic and we are over the moon with our kitchen. Thanks to everyone in store and our brilliant SKO approved fitter.

14 January 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous Kitchen Supplied and Designed by SKO Leeds.

We have just had our new kitchen completed which was purchased from you at SKO Leeds. We are absolutely delighted with the finished kitchen, thank you so much to Launa who designed the kitchen for us. She helped and advised us so much with all the units, appliances and design ideas. We are so pleased with all our inbuilt appliances and our free dishwasher. Everything looks fabulous and we have had so many compliments and passed on our recommendations. Please see our finished kitchen below which is my pride and joy.
Many thanks it’s made my Christmas & New Year special.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

We got our kitchen from the Leeds store and we are really pleased with it! The customer service was brilliant from start to finish! Launa was our design consultant and she is clearly very experienced in the area and made great recommendations and offered advice and suggestions around things we hadn’t even thought about!

We absolutely love our kitchen and have had so many compliments on it! The prices are so reasonable too!! We would use SKO again in future and would definitely recommend to others!!

Thank you again :)

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent company and quality kitchen

It's been approx a year now we've had our kitchen, supplied from SKO, cannot fault anything, still looks as good now as it did when installed, Launa was so helpful. I would definitely recommend SKO to anybody wanting a new kitchen with exceptional quality at an affordable price.

6 April 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service & great quality

Absolutely amazing service from Jon @ the Hillsborough branch from start to finish. No pushy sales, great advice, always there to help every step of the way. The quality of the kitchen itself is also fantastic. Would highly recommend this company.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

This is the second kitchen we have had…

This is the second kitchen we have had from SKO due to a house move and I wouldn’t consider going anywhere else.

Mark was so patient and knowledgeable when designing our kitchen, making us really think about how we use our space from a practical perspective. The end result is a bespoke kitchen that is not only beautiful but has turned into the heart of our home with plenty of space to cook and entertain. I absolutely love it. Thank you!

Customer service has been amazing throughout, including delivery and fitting by an SKO approved installer.

Cannot recommend highly enough!

5 October 2023
Unprompted review
Rated 5 out of 5 stars

A very happy customer

SKO were the last place we visited when looking for a kitchen, it was recommended by a kitchen fitter we were getting a quote from.

We are so happy that we found them! The kitchen is beautiful and fantastic quality. From our first visit we felt like valued customers, there was no pressure selling and they actually listened and took on board what we wanted. Delivery was on time, quick and the drivers were very helpful. We did have 1 chipped door and another the wrong size but this was rectified incredibly quickly with one email. The customer service was fantastic.

We are so happy that we chose SKO and have gladly recommended them to several friends, the first of whom have already booked a measure appointment!

30 October 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, quality product and at a fab price. By far the best out of all the providers we visited. Really thankful we came across them on a chance visit. Would definitely recommend.

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Had our kitchen done by sko…

Had our kitchen done by sko Hillsborough. Our designer Rob was so friendly patient and helpful every step of the way.
Colin the fitter was brilliant .. such a perfectionist:) I would highly recommend this company and can't thank them enough for the amazing job they have done! Thankyou so much we can now enjoy our beautiful kitchen xx

1 November 2023
Unprompted review
Rated 5 out of 5 stars

Genuine business that I believe care about the outcome and finished product.

From an old kitchen leading on to a double garage that was bigger than the kitchen and dining room put together, SKO came up with a design that went beyond our expectations.

The attention to detail in maximising space, look and flow of the kitchen is incredible also reviewing existing services as boiler location and designing around that meant it didn’t need to be moved saving us lots of money and also worked incredibly well as we have built in internal stack pipes that you would never know are there because of the design , The inclusion of the 3mtr island was a stroke of genius and for us just adds a total wow factor everytime we walk into the room.

The quality of the kitchen is not one to be missed either it feels quality and looks it as well, We used a family friend to install the kitchen who also commented on the high standard of manufacture and appearance and the detailed installation instructions made it easy to install.

We cant Thank you enough for the support and advice that was given during the whole process. Fantastic customer service all round and it was a pleasure to deal with a business who I genuinely believe care about the outcome and finished product.

Mr & Mrs Robinson

20 September 2023
Unprompted review
Rated 5 out of 5 stars

My son had just bought a kitchen from…

My son had just bought a kitchen from SKO and we was also ready to start looking. He had told me about how helpful and friendly Simon was at the Hillsborough showroom. He wasn't wrong. Quotes were obtained from SKO and some other mainstream kitchen suppliers but they wasn't as competitive as SKO. Simon designed a far better kitchen with better quality units and appliances and was still slightly cheaper. We also decided to let SKO fit the kitchen and Jamie our fitter was simply the best. His attention to detail was just what l wanted. Thank you SKO.

6 November 2023
Unprompted review
Sheffield Kitchen Outlet logo

Reply from Sheffield Kitchen Outlet

Thank you for your lovely feedback, Paul! We're glad you had a positive experience with us at SKO from start to finish and are impressed with our high quality products and competitive pricing. We hope you love your new kitchen space for years to come!

Rated 4 out of 5 stars

Sheffield Kitchen Outlet Hillsborough

A number of friends and work colleagues recommended SKO. Comments included “High quality products” and “Stress free”. We contacted them and arranged for one of their designers to come and have a look. James came, measured up and took away our essential and desirable ideas. The same day we were invited to the showroom at Hillsborough to view his design. We fell in love – James had included everything on both of our lists and the price was very reasonable too.

The showroom visit was a great way to visualise what each element of our kitchen would look like. There was no hard sell and we went away with designs and an itemised quote to look over.

We revisited the showroom and chatted to James a few days after as we had a couple of questions. A few tweaks later we paid our deposit, booked our installation date and eagerly awaited our new dream kitchen.

Everything ran as described. Sean Holmes, the fitter came and looked at the job. He discussed options for lighting etc. He gave us dates for when the old kitchen would be ripped out, electrical and gas work done as well as plastering. All of this meant we had to quickly reschedule old appliances to be taken away as the dates did not match the one’s we had been originally given. No big deal it was a couple of days out.

On fitting day all of the units, appliances and worktops arrived. Sean and Connor were there ready and waiting. As each day went by we could see the virtual kitchen James had designed taking shape in real life.

Then we hit the snags. All three worktops had blemishes and were rejected by Sean. Replacements were quickly organised and came a few days later. Whilst two were fitted the third wasn’t as this had an imperfection again.

Finally, after a few weeks all worktops were in place, our new flooring (which we had organised ourselves) was fitted, Sean came back to do the snagging jobs and fit the plinth around our island. We thought that would be it – finished. Unfortunately not.

Our kitchen fit was started mid-August 2022. It’s now March 2023 and we’re still waiting for the manufacturers of the worktops to supply one that is fit for purpose for one of our units.

SKO - The units and doors are first class. SKO use high quality products and it shows.

Fitting - Their recommended fitter Sean was a perfectionist and everything had to be just so for him.
What has let SKO down in our ranking has been twofold.

1) The quality of the externally sourced products. The worktops we had fitted (Blackheath – Spectra Collection – Square edge) have repeatedly arrived at the SKO warehouse damaged or with imperfections and had to be returned and replaced.
2) Follow-ups on issued raised with SKO. Initially these were very slow/non-existent. That was until the Sales Manager Mark got involved.

Mark visited our home to look at the issues first hand. He agreed things weren’t how they should be and also noticed an incorrect oven had been installed. Things then started to move and were rectified.

On reflection would I use SKO or recommend to a friend? Yes, but I would tell them:
a) not to have the worktops we have had; and
b) don’t be afraid to chase any outstanding issues. In fact, it’s a must as sometimes you do think you have been forgotten.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Quality units at a competitive price

Jamie at the Hillsborough branch helped to design the kitchen, he was very helpful and very very patient!
He talked me through pros and cons of each choice, giving ideas when needed. I can't comment on delivery as they delivered all the appliances & units whilst I was on holiday, they kept my fitter up to date with delivery times etc. The units are made to a very high standard.
I feel I need to share my experience with buying a kitchen from SKO. I went in, thinking I knew what I wanted but with the input of SKO, they managed to supply me with my dream kitchen at a very competitive price. Thank you to Jamie and all the staff who manage to be on hand to help whenever needed, between us we managed to create a beautiful kitchen.
Would definitely recommend.

14 November 2022
Unprompted review

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