Sheet Music Plus Reviews 24,886

Easy to use!! The piece I needed was available in multiple keys. Check out was easy and the download was available immediately

Able to quickly download the song I needed. The best site to use when you need a song for a funeral.

The website is easy search and shop and the music selection is outstanding. Thanks!

Your website makes it really easy to download digital music

A set of Schumann's Dichterliebe in many keys, so I could find the one that fits my voice best!

The ordering and payment went smoothly.
The correct item arrived by post in good condition and to the correct address.
No problems !

It took them a month just to ship the music...

I loved having immediate access to the music as well as the wide selection of arrangements for the song I was looking for.

It is a good place to find sheet music that are difficult to find otherwise. A better description of what is sold would be a plus.

the diversity of choices and was an excellent surprise. The value and the quality of arrangements were also very nice.

The old website format was, to quote another customer, vastly superior. I find the new format troublesome and just not easy to use.

The huge issue I had with my most recent purchase was that the "Contact Us" process is impossibly tedious and frustrating. It is impossible to reach a human on the phone. I clicked my way through the automated process, only to be told (by recording) in the end that placing my order online is the best way to do it. Twice or three times, I sent emails inquiring after the scores I needed to purchase (not the entire orchestra set). Finally, after more than a week, I received an email response with a link to purchase the scores from the publisher -- but if it takes the possible six weeks (?!) to ship from there, that is too late for my festival.

When the company sent a link to a survey for me to give feedback on my experience, I found it was impossible to submit the survey! An email inquiry received "Sorry, we cannot resend survey links."

Overall, this was a terribly frustrating experience, and I am not likely to visit in the future. (The scores I needed were only available here, though for several weeks it appeared I couldn't even buy them here.)

Books are delivered safely and no any scratches and tear on the books

Easy to use great quality scores.

Happy with this experience!

Sheet music plus are the best. They are committed to the customers even outside North America. Strongly recomend it to buy your scores with them.

I was disappointed that a piece of music I bought did not come with the complete audio of the piece. The preview only had the first page audio preview. I made the assumption that once purchased I could hear the rest of the piece. So, I sent an email to sheet music plus to find out if they could provide the complete audio by the arranger of the piece. Unfortunately SMP never responded back much to my dismay.

Struggled to get my credit card to work
still cant work out why the card I wanted to work wouldnt
not clear on your site that the credit card was the reason that sale wouldnt go through and took some time to work out
other than this , all good

The music was delivered in a timely manner. It was exactly what I ordered and was in perfect condition. I was 100% happy!

Michael Sandgarten, PhD
Professor of Music ---Retired

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