Shedstore Reviews 

Shed got delivered today item was well packed and driver was very helpful i have not started to unpack yet as I have to sought out a base for the item to fit on.

Edit: due to Shedstores reply: I have emailed you directly multiple times per week regarding this & each time I have been told, it’s down to yardmaster to sort collection out & nothing that Shedstore can do. So I will provide extra details as per the request, but I don’t see how you can help this time & not the other 4+ times that I have emailed you directly.

I ordered a shed from Shedstore which was delivered on 25 July 2026. Unfortunately, when we started assembling it, we discovered that four of the corner panels were dented and bent. The overall quality was also extremely poor.

We stopped assembling it, dismantled what we had started and repackaged the shed in its original packaging. I contacted Shedstore immediately, provided photographs of the damage and requested a full refund.

It is now 12 August and, 18 days later, the shed still hasn’t been collected and I still haven’t received my refund.

I have been left with a large boxed-up shed occupying my driveway, which I have to keep protected from the weather. I also dismantled my old shed the day before the new one arrived, so I have now been without proper storage for my lawnmower, tools and other garden equipment for 18 days.

The most frustrating part is that I am unable to purchase a replacement shed because my money is still tied up with Shedstore.

Shedstore have told me that the collection is arranged directly by the manufacturer and that they cannot provide me with a collection date. While I appreciate that a third party is involved, as a customer I purchased the shed from Shedstore and shouldn’t be left indefinitely waiting for a faulty product to be collected before I can receive my refund.

I have been told that I will receive a full refund once the shed is collected, but at this point I just want the collection arranged and my money returned.

Very disappointing customer service and a very frustrating experience from start to finish. I would strongly recommend improving the process for dealing with faulty goods and third-party collections.

You have sent me 2 emails asking me to rate my experience of order i placed on 30th July but I still haven't received it

This is the second shed I've bought from Shedstore.
When it arrived it was placed exactly where I asked it to be.
I spent some time getting the base level as the area I was putting it is uneven. I did have to modify the floor to allow access to an inspection cover beneath to, but it was sturdy enough to allow this.
When it came to building it, I managed to put it together on my own in a single day. The instructions were clear and all the pieces were clearly identifiable.
Now it's up, it's strong, looks good and is watertight.

Ordering and delivery were fine, and the driver was helpful getting the parts to the site. Less impressed with the quality. The door is too small for the aperture and is not well constructed - the tongue and groove is not straight and it is already bowed before construction. The roof cover section was badly twisted at one end. Large gaps have already opened in the sides between planks. All in all - not happy.

Where to start? Shedstore get out of jail by stating timber warps. Everyone of the single pieces had some sort of a bend or twist. I have pictures of multiple issues with both panels and single filling pieces. The diagrams are multi shed so there was no logical process and the diagrams are pretty near useless to work thnrough. Why not a sheet for the shed being delivered. Numbering the bits that are to be used then coincide them with a proper diagram. Add £ for the printing but make it easier! I have a little background making information accessible perhaps just ask me or another Teacher. Looking at the reviews on the site all are 5 star, that I should have questioned as nobody is that perfect. Were Trustpilot not advising you that it is better to admit that there might be someone who is unhappy? Delivery guy was great and advised on painting the roof asap. So full marks for that. Honestly would I recommend Shedstore? - not to anybody I liked!

An excellent customer service experience. I was offered a replacement timber side for one that had split without any fuss.

I've just got my shed today not had time to put it yet got it on time like you said up to yet it's been good service

Delivery was quick. Guy was plesant and helpfull. She'd was good quality besides a few minor errors in construction of the pre made panels. Some of the wood was twisted so would not sit level. The windows are poor quality and have already distorted in the sun.
Screws and nails were enough but a few extra wouldn't hurt. Structure of the roof could do with extra joining braces rather than just the 4 horizontal.
Part from that the shed is good. Looks good for the price..

Quick and easy ordering and have been kept updated with everything.

No complaints with the ordering process the delivery was very good driver was polite and helpful. The only problem was the fact that a fair few pieces of timber were distorted and two pieces I couldn’t use and had to buy them so I could finish the job.

Arrived exactly as advised by a helpful team. There were no missing parts, no damage and quality was good. Assembly was easier than expected.

Delivered quickly after order.

If assembling self need be reasonably adept at solving small fitment problems.

Also at interpreting the assembly instructions and diagrams..

Also at possible work around.

Very quick attention & efficient delivery driver.

My 7 x 5 Sunhouse arrived on time. CARL and DARREN W could not have been more helpful; carrying the parts through our side gate to the back garden. All the parts were checked off the list by me and nothing missing. Most of the assembly instructions were staightforward although I struggled to understand the window sill fixings (could do with a clearer drawing).

Make sure you add a SANDER to your tool list because some of the sawn timber was extremely rough and spintery. In fact some of the wood used was so knotty and twisted, it was only fit for Guy Fawkes night and I had to buy some filler to plug some knot holes and cracks. The two chip-board roof sheets were a bit awkward to manoeuvre and I would suggest cutting them in half, lengthwise so you have four smaller pieces.

A BIT DISAPPOINTED.

Brought a Beckworth 10x6 shed in may/June 2025.
Probably the worst shed i have ever brought.
The tongue and groove strips of wood have shrunk and left gaps between them.
Just a flimsy shed compared to what I have purchased in the past.

Sheds are absolute garbage, the true definition of buy cheap buy twice. No wonder they have turned off their Google Reviews page.

The panels are cardboard thin and the instructions make no sense whatsoever, luckily my builder and I were experienced enough for that not to be such an issue for us, but it would be for most. Also quite a few bits missing so we had to improvise, but just generally awful. Hard to believe any of the positive reviews on here are legitimate.

Claire and all the customer service agents were extremely helpful and supportive and very clear. I felt reassured and confident because of the help I received.

Communication is limited and I am still waiting on being notified dates for delivery that I placed on Monday & it's now Friday so 5 days later and still no notification. They advised 5 - 10 days but no communication on delivery dates still. Disappointing and very irritating.