I ordered PC from Mighty Shark series on Easter Monday and in less than 4 days it was put together, tested, sent out and at my door step on Friday. Sharks did a excellent job, machine not only runs... See more
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Super good experience so far. I don't think you can do much better in Denmark in terms of "bang for your buck" when it comes to gaming PCs. The same PC would cost me roughly double if I were to order... See more
Company replied
I’m very satisfied with my purchase from Shark Gaming. My order got shipped quite fast and the packaging it came in was very safe and meticulously done. Another positive thing that stand out to m... See more
Company replied
Made a purchase for a PC, which had a part required to be back-ordered. Was expecting the built to be delayed but they managed to finish it within the committed time. The product was sent on time as w... See more
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Company details
About SharkGaming
Written by the company
We build gaming PCs with the best components on the market to ensure you the ultimate gaming experience.
At SharkGaming, you can easily get in touch with a true specialist who has expert knowledge in custom-built computers and the latest computer hardware, always ready to guide you in assembling your ideal machine.
You can contact us via chat, email, or phone, or book an online meeting with one of our computer experts at a time that suits your schedule.
We have been providing powerful gaming PCs to professional gamers and hobby gamers for over 15 years, and have served more than 50,000 satisfied customers.
All of our staff are gamers themselves, which is why we take the quality of your gaming experience seriously and pride ourselves on offering you the industry's best technologies and service.
In addition to great offers on gaming PCs and gaming laptops, you can also find computer components, gaming accessories, and streaming equipment on our website.
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Vi bygger gaming pc'er med markedets bedste komponenter for at sikre dig den ultimative spiloplevelse.
Her kan du altid komme i kontakt med en ægte specialist, som har ekspertviden inden for custom-byggede computere og kan vejlede dig til sammensætningen af din ideelle maskine.
Du kan komme i kontakt med os via både chat, email og telefon, eller booke et online møde med en af vores computerhajer i et tidsrum, der passer dig.
Vi har leveret kraftfulde gaming pc'er til professionelle gamers og hobby-gamere i over 15 år, og har serviceret over 50.000 tilfredse kunder.
Alle vores ansatte gamer selv, derfor tager vi kvaliteten af din spiloplevelse alvorligt, og gør en dyd ud af at tilbyde dig branchens bedste teknologier og service.
Udover gode tilbud på gamer pc'er og bærbare computere, kan du også finde computerkomponenter, gamingtilbehør og streaming-udstyr på vores hjemmeside.
Contact info
Naverland 6, 2600, Glostrup, Denmark
- 77342776
- kontakt@sharkgaming.dk
- www.sharkgaming.dk
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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after buying a very pricy pc from…
after buying a very pricy pc from sharkgaming, it had to be send to reperations for first time because it was faulty, second time i have to send it again, and they refuse to pay for box so i can ship it over. they took the originall box the first time i send it. now i have to pay for a box, wait an other 1-2 month again without pc. and i will get zero componsation for that.
16 March 2026
Unprompted review
Reply from SharkGaming
Dear Tarek.
We are of course sorry to hear that you are experiencing issues with your PC. We understand that it is frustrating to be without your system, especially more than once.
That said, we would like to clarify a few important points regarding your case.
According to our terms and conditions, it is the customer’s responsibility to ensure that the product is properly packaged when being returned. We do not provide packaging free of charge, and we cannot be held responsible for any damage that occurs during shipping if the product has not been packed securely. You can read more here: https://sharkgaming.dk/tryg-e-handel/handelsbetingelser
We would also like to clarify that we have not taken your original packaging. We use the original packaging to safely return the PC to you after repair.
If you no longer have suitable packaging, it is possible to purchase proper packaging through our website.
Additionally, we always do our best to repair the PC thoroughly to avoid repeated issues. Troubleshooting and repairing PCs can be complex, and a processing time of up to 20 business days is standard for cases like this.
We understand that it is inconvenient to be without your PC, but we follow standard procedures to ensure a proper and lasting repair.
Kind regards
SharkGaming
Absolute jackpot
Absolute jackpot! Customer service on point, product delivers, id give it more stars. If i could. Good stuff boys🫡
9 March 2026
Reply from SharkGaming
Hi Luka!
Thank you so much for this amazing review 🫡
Absolute jackpot? We’ll take that! It means a lot to hear that both the customer service and the product delivered the way they should. That’s exactly what we aim for every single time.
And hey, we’ll gladly accept those extra stars in spirit ⭐
Really appreciate the support!
Emil
Sharkgaming
Customer service
Amazing customer service. Plus you get a free Monster Energy drink ;)
2 February 2026
Reply from SharkGaming
Hi Glenn!
That is what we like to hear :-D
We are really happy you had an amazing experience with our customer service. And yes, the Monster Energy is just a little bonus to keep the energy high. ;-)
Thanks a lot for the kind words. We truly appreciate it.
Best regards
Emil
SharkGaming
Fordi god all
12 January 2026
Reply from SharkGaming
Hej Maurice!
Tusind tak for anmeldelsen - vi sætter overordentligt meget pris på glade kunder, og vi er glade for at kunne tælle dig blandt dem.
Emil
SharkGaming
Amazing product
Amazing product, cheaper than I could build myself, really good support when I rang with a query. This is the 3rd computer I have bought from them.
13 January 2026
Reply from SharkGaming
Hi IDS!
Thank you so much for the amazing review! 🙌
We’re really happy to hear that you’re pleased with the product, found it great value, and had a good experience with our support team.
The fact that this is your third computer from us means a lot and is the best compliment we could get.
Thank you for your continued trust in SharkGaming.
Enjoy your new rig, and don’t hesitate to reach out if you need anything – happy gaming! 🎮🔥
Emil
Sharkgaming
Everything is fine
8 January 2026
Reply from SharkGaming
Hi Nazar🇺🇦
Thank you for the review - we really appreciate happy customers, and we're glad to be able to count you among those.
Emil
SharkGaming
The best in Denamrk 💪
9 January 2026
Reply from SharkGaming
Hi Kaspars!
Thank you for the review - we collect good customer experiences, so we always feel fulfilled when people leave a good review.
Emil
SharkGaming
Great team and super pc performance
Great team and super pc performance, definitely recommend
8 January 2026
Reply from SharkGaming
Hi Dalibor!
Thank you for the review - we really appreciate happy customers, and we're glad to be able to count you among those.
Emil
SharkGaming
I’m very satisfied with my purchase…
I’m very satisfied with my purchase from Shark Gaming.
My order got shipped quite fast and the packaging it came in was very safe and meticulously done.
Another positive thing that stand out to me was the e-mails I received throughout the whole procedure from ordering my pc until they time it got shipped. It’s always nice to know what’s going on with your order.
Great service and a stunning computer.
8 January 2026
Reply from SharkGaming
Hi Stefanos!
Thank you very much for taking the time to share your experience with SharkGaming.
We are delighted to hear that you are satisfied with both your purchase and the overall service. It is great to know that the delivery was fast, the packaging met your expectations, and that our order updates helped keep you informed throughout the process.
We believe clear communication is an important part of a great customer experience.
We truly appreciate your kind words about the service and your new computer.
Enjoy your setup, and please do not hesitate to reach out if we can assist you in the future.
Kind regards,
Emil
Sharkgaming
Bad experience and no quality control
I was initially satisfied with my order. I ordered a gaming laptop for 18,000 DKK, and it was ready quickly. At that price, you’d expect it to be good.
However, after two days after I had purchased new software for recording I saw in Device Manager that half of the RAM I had ordered wasn’t showing up. I went back to the store with it, and they discovered that both RAM sticks were installed, but one had lost its connection. That indicate bad quality control, and the customer service in that situation was not impressive either.
Great, so it works. A few months later, it has now lost connection to the graphics card.
I have filed a warranty claim, but I no longer trust their product. It’s a good thing I bought an extended warranty, because I suspect that this is not the last time I’ll have problems with their product.
Update:
They have fixed it by reinstalling windows again, left sticker marks and glue from the service sticker on the laptop. Not impressive.
For now, unfortunately, I would not recommend buying from Shark Gaming.
I will keep you updated as the case progresses.
Updated:
I want to say their customer service reps: is doing what they can. Even when I myself had a encrypted harddrive after starting up the laptop after I got it back, and I could decrypt my harddrive, they assisted me with that and they are of course not accountable. I called them and told them my mistake.
However, the product and quality checks I still have my doubts about, since the above happened for RAM and GPU.
If the laptop hold over a longer timespan I will of course change my review, but I don’t see it likely that it will go above 3 stars.
We will see, anything can happen in this world.
Updated comment based on the comment below from SharkGaming:
I want to comment clearly, that I am sad about the outcome, since nobody willingly wants to have this experience, especially at this price range.
Companies in general does not use reviews as it should.
Quality control was bad, since the total RAM was not available. Should have been discovered in the stress test, or does your hardware randomly disconnect? If yes, there is a problem with the hardware you put in and you are aware of the inherent and systemic problem and in the end is bad quality control. If not, why does it happen? There is clearly a problem with the hardware, and that is fixed by using proper quality control.
GPU dropped? Why it happened, nobody from shark gaming told me, just that a reinstall of the OS did the trick.
Sticker and glue residue left on the laptop when handed over to me. I even saw him ripping it of.
Is that good quality of the services provided or customer experience.
If two issues occur over a short timeframe, even though fixed, does not constitute a good experience or a good product.
I get issues can happen, but two times close two each other. It looks like systemic issues.
If you bought a new car and it almost right away had multiple engine troubles, you would obviously be dissatisfied. The experience does not go away just because the mechanic fixed it. It is a new car..
Use the information you got from the reviews to improve your services.
I am clearly not the only one that have had these experiences.
A small comment about fixing the issue without no cost to me. Maybe don’t use that comment since it is within the guarantee and I even bought extended guarantee. You will not get applause for doing what you are legally obligated to.
20 December 2025
Unprompted review
Reply from SharkGaming
Dear Emil.
We acknowledge your additional comments and would like to respond formally and finally.
We note your dissatisfaction with the overall experience. However, dissatisfaction alone does not alter the factual handling of the case or constitute evidence of inadequate product quality, systemic issues, or deficient quality control.
Regarding the RAM-related matter, it was confirmed upon inspection that both RAM modules were physically installed. Intermittent detection issues can occur in electronic components without indicating a systemic or inherent defect, and the issue was resolved through standard diagnostic procedures. The existence of a stress test does not eliminate the possibility of later component-related irregularities, nor does such an occurrence, in itself, demonstrate a failure of quality control.
With respect to the GPU-related issue, the device was examined and restored to functional condition by reinstalling the operating system. While you state dissatisfaction with the absence of a more detailed root-cause explanation, the corrective action taken resolved the reported malfunction. The absence of a recurring issue following repair does not support the conclusion that the hardware was defective or that a systemic issue existed.
In regards to the adhesive residue still being on your PC, is on us. It will be taking account for internally.
Your comparison to defects in a new vehicle is noted. However, such analogies are subjective and do not reflect the technical or contractual realities of electronic hardware products, which may require troubleshooting or corrective measures without implying defective design, systemic failure, or improper quality assurance.
You also state that resolving issues under warranty should not be highlighted, as this is a legal obligation. We agree that warranty handling is part of our obligations; however, compliance with these obligations remains relevant when assessing whether service handling was appropriate and conducted in accordance with applicable standards.
While you assert that multiple issues occurring within a limited timeframe indicate systemic problems, this conclusion is not supported by the documented findings or the successful resolution of each reported issue. No evidence has been established to demonstrate inherent defects, recurring failures, or deficiencies in our quality control processes.
We reiterate that all reported matters were handled in accordance with applicable procedures, contractual obligations, and standard industry practices. As such, we do not concur with the conclusions presented in your statements regarding product quality, quality control, or service standards.
This response reflects our final position on the matter.
Emil
Sharkgaming
Stay far away from this company! Document Everything!
WARNING, If you have purchased from this company! Document EVERY DETAIL right away!
I would be very cautious buying anything from Shark Gaming, ESPECIALLY for expensive hardware.
I purchased an ASUS RTX 5090 Astral OC here because it was 100$ cheaper during their Black Friday sale, and I wanted to support smaller businesses, my mistake.
The card had very loud coil whine / electrical noise, so I initiated a return within the 14‑day right of withdrawal period.
Instead of a straightforward return process, I was instructed to ship the GPU to their “Norwegian partner” Conmodo (I was told this was to avoid VAT/shipping costs back to Denmark).
After Conmodo received it, the situation escalated: they claimed there was visible mechanical damage inside an HDMI port and used that to justify not refunding the full amount.
I don't see how I could have caused this "cosmetic damage", they didn't even test the port because "they were afraid of further damage", this defect must have been present upon receiving the card or happened during shipping, because the card was completely functional when I shipped it out.
IF the HDMI port didn't provide a signal I would have contacted them for RMA regarding the port, but the PORT was working and I had no reason to expect any form of damage.
After several emails back and forth, regarding Norwegian Consumer Protection laws, they ultimately offered only 80% refund on a 34,000 NOK purchase (≈ 27,200 NOK), stating the remaining amount was due to “reduced value” from the alleged HDMI port damage.
I strongly dispute that claim.
I inserted an HDMI cable exactly once, carefully, and the PC is placed right next to my LG OLED TV, so the cable run is straight and the insertion is easy and direct.
There was no forcing, twisting, or repeated plugging/unplugging.
The HDMI port also worked during my limited use.
Overall, this experience felt like:
Returning a product within the deadline for a legitimate issue, and then
being met with a claim of “physical damage” that becomes the basis for a significant deduction.
If you plan to buy from them: DOCUMENT EVERYTHING, I'm serious!
They claim it's my responsibility, that I should have documented and taken detailed pictures of every single port upon arrival, despite the fact that the very HDMI port they claim is damaged was working perfectly before I shipped it back.
This company claims you need to take pictures of the unit with a 4-8x zoom down to the last detail to receive a refund, should there be anything wrong with your unit.
(TAKE Photos/Videos of ALL THE PORTS!
And packaging before shipping and upon arrival!
EVEN IF EVERYTHING WORKS!
ALWAYS consider paying with a payment method that offers strong buyer protection.
They also refused to say or state clearly that they believed the damage on the HDMI port was from me, despite me asking numerous times.
"I do not understand or see how I could have damaged this HDMI port from regular use, unless the HDMI port itself was defective upon receiving the unit".
I am the person that kind of person that puts plastic around my USB-C port on my 17 Pro Max to avoid scratches, because my case doesn't cover the port.
I am, and have always been extremely careful with all of my electronics, even more so with the ones I plan to return.
I will be contacting my bank with a claim, documenting all interactions, filled a complaint with local authorities, now considering going the legal route, because I have the time.
Do yourself a favor, even if the price is discounted, pay extra and buy elsewhere where you receive proper customer service and RMA support, SAVE YOURSELF.
-from having your intelligence insulted by staff who think you can’t plug in/out a HDMI PORT, not even a SINGLE time without it “chipping”, and then blame you for “mechanical damage” beyond “normal use” in no less than a week.
18 December 2025
Unprompted review
Reply from SharkGaming
Hello Marco.
Thank you for sharing your experience.
While we respect your right to express your opinion, we would like to clarify a few important points to ensure the situation is presented accurately and in proper context.
First, returning a product within the 14-day right of withdrawal does not mean that a full refund is unconditional. Under Norwegian law (angrerettloven § 25), the consumer is entitled to test a product, but is also responsible for any reduction in value resulting from handling beyond what is necessary to determine the product’s nature, characteristics, and functionality. This is standard consumer law and not unique to Shark Gaming.
When your graphics card was returned, visible mechanical damage inside one HDMI port was identified and documented with photos. This type of damage is not considered normal inspection or testing use and means the product can no longer be resold as new. Whether the port may still have provided a signal at the time of use does not change the fact that visible physical damage affects resale value. For this reason, a full refund could not be granted.
Regarding testing, the HDMI port in question was not function-tested after the damage was observed in order to avoid worsening the condition. This is a standard and responsible procedure. The assessment was therefore based on the product’s physical condition upon return, which is fully in line with applicable law.
Concerning the noise issue, our technicians did observe coil whine at certain load levels.
Coil whine is a known phenomenon in high-performance graphics cards and can vary depending on workload and system configuration. The assessment concluded that it was uncertain whether the noise exceeded normal deviation, which is why the case did not meet the legal criteria for an approved complaint under the Consumer Purchases Act.
We also want to clarify that the use of a Norwegian service partner is standard practice and was done to simplify logistics and avoid unnecessary costs for the customer.
As a goodwill gesture, and despite the documented damage, we offered a partial refund of 80% of the purchase price.
This is a reasonable and proportionate solution in cases where a returned item has reduced value and is fully consistent with Norwegian consumer law and our terms of purchase.
We do not require customers to take microscopic photos of products upon delivery. However, as with any high-value item, it is generally advisable to inspect and document the condition upon receipt. This is common practice across many industries, including electronics, vehicles, and other expensive goods.
We regret that this experience did not meet your expectations, but we stand by our handling of the case and our compliance with Norwegian consumer protection laws.
Emil
Sharkgamig
Amazing and trustworthy company
Fast delivery and very helpful customer service. Im very happy with my products and will most likely buy from them again.
2 December 2025
Reply from SharkGaming
Hi Alma!
Thank you very much for your positive feedback!
We’re glad to hear that you received your order quickly and that our customer service was helpful.
We’re delighted that you’re happy with your products, and we truly appreciate your trust in us.
We look forward to welcoming you back again in the future!
Welcome to the Shark Side 🦈
Emil
Sharkgaming
Shark deep blue
I bought a PC from SharkGaming during their Black Friday sale, and overall, I’m quite satisfied but a few things deserve mentioning. The ordering process was smooth, the price was great for the specs, and the delivery was impressively fast. The PC arrived well-packaged with excellent cable management, and everything worked right out of the box. The build looks great and feels solid.
However, there were some downsides. The Shark Deep Blue build had different components than originally listed specifically, the motherboard and M.2 SSD were swapped out during the sale. The new motherboard has fewer SSD slots, which limits future expansion. This wasn’t clearly highlighted and really should have been.
The case itself is one of those fishtank style designs beautiful, but not very practical. There's hardly any room for additional storage, and the included QR code linked to a completely different case model. No proper instructions were included, which made basic setup like removing the glass panel unnecessarily difficult.
Lastly, while the system came preinstalled with Windows 11, the activation key was not embedded in the BIOS. It didn’t cause a problem for me immediately, but if I ever need to reinstall Windows, it could be a hassle. The key isn’t sent by email either you have to specifically request it.
All in all, it’s a solid PC for the price, and I’m pleased with the purchase. If SharkGaming improves transparency around component changes and includes accurate documentation, the experience would be much smoother.
25 November 2025
Reply from SharkGaming
Hej Mullemax
Thank you for your review.
We appreciate you taking the time to share both your positive experience and constructive feedback.
We’re pleased to hear that you are satisfied with the build quality, performance, and delivery speed. Regarding the component changes and documentation, we understand your concerns and take this feedback seriously.
During large promotional periods such as Black Friday, all hardware products are in high demand. Thats why we made two configurations of the PC you looked at.
We have a configurable model, and the BF25 model, which were the one (BF25 Model) you ordered, hence why the components are different in each configuration.
This was listed on the website, under the spec list on both PC's.
Your comments about the case documentation and Windows activation key are also noted, and we’ll make sure this is reviewed internally to improve the customer experience moving forward.
If you ever need your windows key, just email us, and we will of course provide you with your personal key.
We’re glad that, overall, you’re happy with your PC, and we hope it continues to perform flawlessly for you. Thank you again for your valuable input.
Have a great day.
Emil
Sharkgaming
Reply from SharkGaming
Hi Aleksis!
Thank you so much for your kind review.
We really appreciate happy customers, and we're glad to be able to count you among those.
Emil
Sharkgaming
Everything is perfect
25 November 2025
Reply from SharkGaming
Hi Mindaugas!
Thank you for the review - we really appreciate happy customers, and we're glad to be able to count you among those.
Have a great day.
Emil
SharkGaming
Reply from SharkGaming
Hi Mustafa!
Thank you for your review. :-)
We like this too - we are happy to hear that youre satisfied with your purchase.
Have a great day!
Emil
Sharkgaming
5/5 so far
Super good experience so far. I don't think you can do much better in Denmark in terms of "bang for your buck" when it comes to gaming PCs. The same PC would cost me roughly double if I were to order it from Elgiganten or similar. The PC is very well assembled, high quality cable management job, etc. I also had to interact with their support due to my own stupidity and they were super helpful.
28 November 2025
Reply from SharkGaming
Hi Joao!
Thank you so much for the kind review.
We are thrilled to hear that you had a great expierience using us!
We are also delighted that the build quality, including cable management, met your expectations.
Our technicians take great pride in delivering well-assembled and reliable systems.
Additionally, we are glad to hear that our support team was able to assist you promptly!
No issue is too small, and we are always happy to help.
Thank you for choosing SharkGaming. We hope you continue to enjoy your new PC, and you are always welcome to reach out if you need any further assistance. 🦈
Emil
Sharkgaming
Great experience end to end
Very good experience end to end - easy order, fast processing, timely delivery; assembled and tested by professionals before delivery. Excellent customer service - quickly responded and addressed the query on the price difference.
18 November 2025
Reply from SharkGaming
Hi Viktoria!
Thank you very much for your positive feedback.
We are delighted to hear that you had a smooth experience from start to finish, from placing your order to receiving your assembled and professionally tested system.
We greatly appreciate your kind words about our customer service as well. It is important to us that every inquiry is handled quickly and accurately, and we are pleased that we were able to assist you with the price difference to your satisfaction.
Thank you for choosing SharkGaming. We hope you enjoy your new setup, and you are always welcome to contact us if you need any further assistance. 🦈
Emil
Sharkgaming
Good products and service
12 November 2025
Reply from SharkGaming
Hi Kund!
Thank you for the 5 stars, and the good review.
We hope that you enjoy your new gaming PC.
Welcome to the shark side!
Emil
Sharkgaming
very help guy on desk i will recomand i…
very help guy on desk i will recomand i love location is not far away from me home
7 November 2025
Reply from SharkGaming
Hi Nicolae!
Thank you.
Everytime we get a 5 star review, we celebrate it with cake, and everyone here loves cake, so thank you!
Emil
Sharkgaming
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