While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Beauty Salon
  2. Medical Clinic

Written by the company

Vi på ShapeBy är väl medvetna om hur självkänslan på olika sätt kan påverka oss både mentalt och socialt. Vi vill genom vår långa erfarenhet och expertis hjälpa dig att bli den bästa versionen av dig själv. Med marknadens senaste behandlingstekniker och ett helhetskoncept utöver det vanliga, hjälper vi dig hela vägen - tills vi tillsammans uppnått dina mål och förväntningar. Kvalitet är A och O för oss, och vi sätter alltid din säkerhet i första hand under hela processen. Vi vet att välmående och självförtroende sprider positivitet, och vår vision är att vi genom små förbättringar ska kunna hjälpa dig med att trivas lite bättre med dig själv. Vi är ett handplockat team med lång erfarenhet och stor expertis inom områden som medicin, finans, service, mode och estetik. Tillsammans är vi en stark och sammansvetsad uppstickare i branschen både när det gäller säkerhet, kvalitet och enastående resultat. Att sätta patienten i fokus är en självklarhet för oss, och vi ser fram emot att på bästa sätt få hjälpa dig under hela processen, när du väl har tagit steget.


Contact info

3.8

Great

TrustScore 4 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best ever lips by Shapeby!

I’ve had different treatments at Shapeby and my daughter and I come all the way over from the French Riviera, because that’s how happy we are with them. Oliver is the one who treats me and I can’t remember who treats my daughter. I’m honestly surprised to have read a couple of negative reviews so I decided it was time to write one myself as our experiences have only ever been positive. It’s friendly, and they are always on time. We will never go anywhere else for our lips because we haven’t found anyone who does them so well. It’s definitely worth the extra € for the airfare and hotel! Hope to return again in November.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

Stay as far as possible. There’s much better options

Deeply Unethical, Emotionally Harmful, and Legally Questionable – A Warning About ShapeBy

ShapeBy presents itself as a modern, inclusive clinic offering high-end treatments made “attainable” through subscription services. But behind the polished marketing lies a system that, in my opinion—and in the opinion of multiple lawyers now involved—is exploitative, negligent, and emotionally harmful.

Over several visits, I experienced repeated misgendering, classist remarks, and was told I likely couldn’t afford their services—despite having already paid in full. I was also told that in my early 40s, I was “too far gone” for any non-surgical treatment to work and should “save up for a cheap facelift in Turkey.” Imagine hearing that after walking in for advice and care.

Only one of my visits was remotely positive—and even that was tainted at the reception desk.

Two individuals stand out as particularly unprofessional and harmful: Dr. Neha, the clinic’s founder, and Oliver Majed, whose dismissive attitude left lasting emotional damage. While the company promotes diversity, the treatment I received makes this claim feel performative. If you understand Swedish, even better than you speak it, you quickly pick up on the tone behind the facade.

Dr. Neha herself admitted to me that the company has taken on more subscription clients than it has staff to support, and that she is unable to oversee quality across Stockholm and Gothenburg. Despite this, they continue to sell packages aggressively. Subscribed clients are often left without access to treatment for months while still paying monthly fees. It’s a system that preys on insecurity and delays fulfillment. She told me how burnt out and stressed she was with two small children to clinics and so many members of her close family and friends been reliant on her. She basically used what is commonly known as gaslighting to make me the affected. Patient get what could not be described better than “Stockholm syndrome” . She made me believe that she needed more care than I did and I ended up sending her care packages. After thinking me for that having asked to please meet me in real life. She went ahead and ghosted me. That’s the caliber of people you’re dealing with. There’s something remarkably serpentine about how gracefully she navigates “ loyalty “.

Worse still, they prescribe potent medication remotely, with no physical check-up, no weighing, and no blood work. These medications can have serious side effects, and discontinuing them could be harmful —a behavior legal experts have flagged as highly questionable, particularly under Swedish healthcare regulations. But specially under European Union laws.

I’ve now engaged legal counsel, and I’m aware that other clients have done the same. My case has been referred to relevant Swedish authorities, and while it’s still early, both medical ethics and consumer protections are at the heart of what is now being reviewed.

ShapeBy is not what it pretends to be. They are not innovators—they are just another clinic profiting from your insecurities. Don’t be fooled by the luxury branding. Don’t mistake marketing for medicine. And most importantly, don’t let them make you feel like you’re the problem. Or that they are the best and most sought after aesthetic clincs in Sweden. Is all smoke and fake mirrors. Please believe me.

19 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Apparently keen to scam people out of their money - canceled the contract, and they just without my consent restarted it. Then refused to reimburse the money they illegally took. Be careful

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Thank you!

This is a clinic that I can truly recommend, professional staff who always do their best to make you satisfied with both your treatment and all the small bits around as knowledge and safety. Service minded people who make you feel comfortable and at home as soon as you walk through the door. Will definitely be back!

7 July 2023
Unprompted review
Rated 5 out of 5 stars

By far the best results and experience…

By far the best results and experience you can make when it comes up to fillers. Especially Oliver and his magic hands. He definitely have the best eye for details and is such a professional!!! 😍 (Coming all the way from Germany and it’s more than worth it 👌🏼)

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Top class clinic!

My whole experience was divine, everything from customer service to my treatment. I was a bit anxious in the beginning and thoughtful, but my nerves calmed down as soon as I stepped a foot into shapeby. I had the fortunate to first be welcomed by my childhood friend AnnaMaria, that works as a patient coordinator at shapeby. She excelled my expectations and followed me through the process in depth. The treatment was performed by dr. Roozbeh in a extremely professional manner, he listened carefully to my wishes and gave me a really detailed information on the treament. He made sure I was in safe hands, as I were, I’m very satisfied and happy of the results. Shapeby in my eyes is the future of esthetic enhancements.

13 February 2021
Unprompted review
Rated 5 out of 5 stars

If you’re looking for natural results...

Wow what a fantastic experience!
You have a big smile on your face from the moment you walk into the clinic till you walk out! Lovely staff at the reception who make sure you’re comfortable before the treatment.

I have had the opportunity to meet Dr Neha and Dr Peri for my treatments and I cannot thank them enough for the beautiful results! Dr Neha and her team are highly professional, informative and very helpful. Most importantly they give you their honest medical opinion regarding the different treatments and you can really trust their judgement. They make sure the results are subtle and natural. They take care of their customers from the moment you walk into the clinic, through the treatment and even afterwards.

Highly recommend ShapeBy for esthetic treatments! I’ll be coming back!

18 December 2020
Unprompted review
Rated 5 out of 5 stars

I’ve been to a handful of clinics…

I’ve been to a handful of clinics around the world and I have to say that my experience at Shapby has been above and beyond. I went in to have lip fillers done as I was unhappy with the job that was done previously. Dr Peri walked me through the process of removing the filler and starting over. A couple of months later and after the second fill, I am so happy with the results. Dr Peri is amazing. She’s so knowledgeable snd explains everything so well so that you truly feel comfortable with the process. She’s also an artist and totally enhanced the structure of my lips. Strongly recommend!

14 December 2020
Unprompted review
Rated 5 out of 5 stars

I wish all clinics were like ShapeBy

ShapeBy is an excellent clinic. I was kinda scared to get my first lip augmentation, but everyone at ShapeBy made sure I felt very well taken care of and safe. Whole treatment feels like a very luxurious experience. Dr Peri who did my lips is an Angel sent from Heavens - she's a big hearted person who constantly makes sure you feel good; She informed me about everything and answered all of my questions. During the treatment she played my favorite songs so I could feel relaxed and in good mood. But what's most amazing about her is her work - My lips look beautiful, very natural and not obvious - my friends said that my face looks better when they saw me, but nobody could tell what have changed. I feel more confident and no longer have insecurities about my face. I definitely recommend this amazing clinic to anyone who'd like to get a beauty procedure.

4 December 2020
Unprompted review
Rated 5 out of 5 stars

Choose Shapeby for the best results

Shapeby are really good at their job. I’m always happy with the results because they always make sure that it looks natural. Besides that you get treated with love and passion. I would recommend this company to everyone with good conscience.

24 November 2020
Unprompted review
Rated 5 out of 5 stars

Best experience with the amazing team of shapeby

Best experience with the amazing team of shapeby. We were nicely meet as soon as we got in the clinique. Amazingly Nice and professional staff. I came all the Way from Denmark with my friend at it was most definately Worth it. The treatment with dr. Peri was great, she was very thorough with me and listening to my needs. Etc. Plus she took great time to do her job Well 😍❤️

7 November 2020
Unprompted review
ShapeBy logo

Reply from ShapeBy

Thank you so much for the kind words, Bita! We really appreciate that you took the time to write about your experience at ShapeBy. We are happy to have such amazing patients like you and we are incredibly grateful that you were willing to travel from Denmark to visit us. Dr. Peri is truly amazing at what she does, she is always very thorough with her patients and creates beautiful results with all of her treatments. We are happy to hear that this was your experience, and we are looking forward to meeting you and your friend again soon. Best Regards, Team ShapeBy

Rated 5 out of 5 stars

I loved the experience 😍

I loved the experience! I came from Denmark to Sweden just to get lip filler 😍

Peri is the best of the best! She’s welcoming, warm, nice and very professional! You can get the best results with her. I looove my lips after just one session, I’m looking forward to come back to get my lips done again 😍💕

7 November 2020
Unprompted review
ShapeBy logo

Reply from ShapeBy

Thank you so much for your review, Iman! We love that you took the time to write about your experience here at the ShapeBy. Dr. Peri is a natural talent when it comes to lip enhancement and her patients always let us know how comfortable she makes them feel. We can only agree that she is truly a star when it comes to making people feel safe and heard. We are looking forward to seeing you again soon and to seeing the amazing result after your second lip enhancement treatment. Best Regards, Team ShapeBy

Rated 5 out of 5 stars

Highly Recommended

ShapeBy is by far the best skin clinic I have been to. It is a very pleasing clinic with skilled and pleasing people. Åsa is amazing and super skilled! She exactly knows what your skin requires and is very professional.I enjoyed all of my sessions with her. My skin has undergone a major transformation ever since I have been there and would definitely go back again.

1 November 2020
Unprompted review
ShapeBy logo

Reply from ShapeBy

Thank you so much for taking your time to write such wonderful things about your experience here at ShapeBy. We can only agree that Åsa is one of a kind and that she really knows skincare to the core. She has proven repeatedly with knowledge and expertise that she brings the best of the best to our patients when it comes to skincare. We are happy to hear that you have seen a big improvement in your skin and that you enjoyed all your treatments. We are looking forward to taking care of you again and hope that you will be back soon. We hope that you enjoy your week. Best Regards, Team ShapeBy

Rated 5 out of 5 stars

I did my first lip fillers with Shapeby…

I did my first lip fillers with Shapeby and wasn’t sure what I was getting into! The result was amazing and really natural which is what I was trying to get. They have a great understanding of esthetic and can give you the best recommendations

22 October 2020
Unprompted review
ShapeBy logo

Reply from ShapeBy

Hi Lisa,
Thank you so much for your review! We can only agree that our providers are fantastic and always deliver natural results. We´re looking forward to your next visit already, and wish you a great week! Best regards, Team ShapeBy.

Rated 5 out of 5 stars

First time appointment!

This is the first time I’ve ever done Botox! I went in thinking I wanted lip filler but after the consultation Dr. Perri helped me with the real root of what was causing my insecurities which was soon fixed by a “lip flip”. The clinic was clean and the staff was so friendly! I’m so happy with the results I have already booked my next appointment ;)

22 October 2020
Unprompted review
ShapeBy logo

Reply from ShapeBy

Thank you Sophia for your fantastic words. We can only agree that Dr. Peri is very professional and we are so glad that you are satisfied with your result after the treatment. We are looking forward to seeing you soon. Have a nice day! Best regards, Team ShapeBy.

Show reviews in all languages. (255 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look