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Shade Station Reviews 

32,360
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,811 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, highly competitive prices, and secure packaging when ordering designer glasses. People also love the impressively wide selection of frames and the wonderfully simple prescription ordering process. Some reviewers were not happy with product quality, noting that frames occasionally arrived uneven, made creaking noises, or suffered minor defects. A few other people also felt that courier delays and external postal issues slightly impacted their delivery schedule. Despite these occasional hurdles, buyers remain generally satisfied and would gladly recommend the service to their friends.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items are of high quality and arrive... See more

Delivery service

Users describe positive interactions with delivery_service, noting a smooth and straightforward ordering... See more

Price

People report positive experiences with price, highlighting that the costs are very competitive and... See more

Service

Clients share positive opinions on service, frequently highlighting the fast, efficient, and reliable... See more

Quality

Customers had positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered I believe 3 times now from this company and every time they have been fantastic! Amazing company, and genuine good deals on glasses. Everything comes packaged really well which is great w... See more

Company replied

Rated 5 out of 5 stars

I recently bought a pair of Oakley Airdrop frames from Shadestation as they were the only supplier of the 51mm wide lens frame and their price was incredible. Unfortunately my frame broke, I contacted... See more

Company replied

Rated 5 out of 5 stars

It was the first time i have ordered through shadestation and honestly i am very happy. I Got myself the new ray ban x asap rocky frames with prescription and transitioning lenses and they are great!... See more

Company replied

Rated 5 out of 5 stars

Really struggled to get high prescription sunglasses after trying all the major high street shops but shade station found the lenses to suit the frame Communication was great Had the sunglasses wi... See more

Company replied


Company details

  1. Glasses Store
  2. Optician
  3. Sunglasses Store

About Shade Station

Written by the company

Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.

Shop Glasses
Shop Sunglasses

About Shade Station

With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.

To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.

Trusted Expert Knowledge

Written by the company

When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.

Official Authorised Retailer

Authenticity Guaranteed

Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.

Why this matters when buying designer eyewear:

- Guaranteed genuine products with no risk of counterfeits.

- Full manufacturer warranty and aftersales support.

- Correct, current branded packaging and accessories.

- Accurate model numbers, markings and serial identification.

- Confidence that your eyewear meets strict quality standards.

Shade Station is a trading name of Blue Green Ltd.


Contact info

4.8

Excellent

TrustScore 5 out of 5

32K reviews

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4.8

All reviews

(32,360)

5,520 reviews in the last 12 months

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Rated 5 out of 5 stars

Immediate delivery and very happy with…

Immediate delivery and very happy with my purchase.

10 July 2026
Shade Station logo

Reply from Shade Station

Hi there,

Thank you for taking the time to leave a review. We're so pleased to hear that your order arrived quickly and that you are very happy with your purchase.

Best regards

Shade Station

Rated 5 out of 5 stars

Great product and great delivery…

Great product and great delivery service 👍

7 August 2026
Shade Station logo

Reply from Shade Station

Hi Christopher,

We truly appreciate your positive feedback! We're so glad to hear you had a great experience with our product and delivery service. Thank you for your review.

Best regards

Shade Station

Rated 5 out of 5 stars

Designer sunglasses at a great price

This is the first time I have purchased sunglasses online. I found the website really helpful particularly with the exact sizes clearly shown. This meant I could use the measurements from my old glasses to get the same fit. Delivery was really quick and I am absolutely delighted with my new sunglasses. Really good prices too and I will definitely be ordering again.

6 August 2026
Shade Station logo

Reply from Shade Station

Hi Yvonne,

We are absolutely delighted to hear about your positive first online purchase experience! It's wonderful that our website's clear sizing information was so helpful. We're thrilled you're delighted with your new sunglasses and found our prices good.

We look forward to your next order!

Best regards

Shade Station

Rated 5 out of 5 stars

Very fast delivery and best price

Very fast delivery and best price I could find.

7 August 2026
Shade Station logo

Reply from Shade Station

Great to hear everything arrived so quickly and that you found a good price with us. Thanks for taking the time to leave a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Excellent service

Excellent service , great prices and quick delivery

7 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re glad you were happy with the service, pricing and delivery.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Good service very nice glasses and…

Good service very nice glasses and really good price

7 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re pleased you’re happy with the service, the glasses and the price. We really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great service thank you

Great service thank you

7 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re glad everything went smoothly and really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

quick refund on the 1st pair I tried.

quick refund on the 1st pair I tried.
a little snug on my melon head.
2md pair Aviators spot on and very good price. Many thanks

7 August 2026
Shade Station logo

Reply from Shade Station

Glad we could get the refund sorted quickly, and it’s great to hear the second pair of Aviators was spot on. Thanks for taking the time to leave your feedback and for choosing us.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Superb service

Superb service, very quick delivery and great communications.

7 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re glad you were happy with the service, delivery and communication. We really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars
Shade Station logo

Reply from Shade Station

We’re pleased you’re happy with your sunglasses and the price. Thanks for leaving us a review and for choosing Shade Station.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Excellent all round

Easy ordering, good prices, lots of different styles and fast delivery well packaged

7 August 2026
Shade Station logo

Reply from Shade Station

It’s great to hear everything went smoothly from ordering through to delivery. Thanks for taking the time to leave such a lovely review — we really appreciate it.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Excellent service and quick delivery

Excellent service and quick delivery

24 July 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re pleased to hear you were happy with the service and delivery.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Exactly the style I was looking for at…

Exactly the style I was looking for at a great price & a quick delivery service.

5 August 2026
Shade Station logo

Reply from Shade Station

We’re glad you found the style you were looking for and that delivery was quick. Thanks for your kind feedback and for choosing Shade Station.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Amazing quality

24 July 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re pleased to hear you’re happy with the quality of your glasses and appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great purchase and fast delivery

Great purchase and fast delivery! I am very pleased with the sunglasses

7 August 2026
Shade Station logo

Reply from Shade Station

Great to hear the sunglasses arrived quickly and that you’re pleased with them. Thanks for choosing Shade Station and for leaving such a positive review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Fantastic sunglasses

Fantastic sunglasses, at a fantastic price.
Quick despatch and securely packaged.
This is the second time our family has bought from Shade Station and it was the same great experience each time. Thanks very much.

20 July 2026
Shade Station logo

Reply from Shade Station

It’s lovely to hear your family has had another great experience with us. Thanks for your kind words about the sunglasses, packaging and delivery — we really appreciate the continued support.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Brilliant service once again

Brilliant service once again. Bought prescription glasses last year, and this year got prescription sunglasses!! Will use again delivery was quick and price was really good.

7 August 2026
Shade Station logo

Reply from Shade Station

It’s lovely to hear you’ve come back to us again for your prescription sunglasses. Thanks for taking the time to leave such positive feedback — we’re glad the delivery was quick and that you were happy with the price.

Best Regards,

Shade Station

Rated 1 out of 5 stars

Sent Me the Same Problematic Sunglasses After I Returned Them

Very disappointing experience.

I ordered Ray-Ban Clubmaster sunglasses from Shade Station twice: Order 5015545 and Order 5032211.

I returned the first pair because one arm did not sit flat, the glasses sat unevenly on my face, and the frame/hinges made a creaking noise.

Before placing the second order, I explained all three problems in detail and specifically asked Shade Station to make sure the new pair was brand new, unused and carefully checked before dispatch.

Despite this, I received what was, in my experience, the same pair I had already returned, with the same issues.

What disappointed me most was that I had clearly explained the problems and specifically asked them to check the second order, yet my concerns appeared to be ignored.

After this experience with two orders, I have lost confidence in Shade Station and would not buy from them again.

10 July 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We haven’t had any contact from you regarding this order, so we’ll be in touch to look into what’s happened and see if we can put things right.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great service

Loved the choice of frames and the convenience of ordering online, this is my second pair Iv ordered and a lot cheaper than the high street. Highly recommend.

10 July 2026
Shade Station logo

Reply from Shade Station

We really appreciate you leaving this feedback. It’s great to hear you’ve found the online ordering convenient and that you’ve come back for a second pair. Thanks as well for recommending us.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great sunglasses at a great price!

Great sunglasses at a great price!

10 July 2026
Shade Station logo

Reply from Shade Station

Thanks for leaving such a positive review. We’re pleased you’re happy with the sunglasses and the price, and we appreciate you taking the time to share your experience.

Best Regards,

Shade Station

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