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Shade Station Reviews 

32,381
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,857 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and competitive prices compared to high street stores. People also appreciate the smooth online ordering process and exceptionally helpful customer service when purchasing prescription glasses. Many buyers note that items arrive securely packaged and well protected, making it a reliable option for gifts. Though some customers experienced occasional issues with delivery delays, communication hurdles, or poor packaging, the vast majority of consumers remain fully satisfied. A few reviewers also mentioned receiving items with defects or facing minor return complications, though these instances are relatively rare overall.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items are of high quality and arrive... See more

Delivery service

Users describe positive interactions with delivery_service, noting a smooth and straightforward ordering... See more

Price

People report positive experiences with price, highlighting that the costs are very competitive and... See more

Service

Clients share positive opinions on service, frequently highlighting the fast, efficient, and reliable... See more

Quality

Customers had positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my purchase, kept updated on status & sunglasses arrived well packaged & in protective case with lens cloth on date stated. Delivered by Royal mail tracked delivery. would definate... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered I believe 3 times now from this company and every time they have been fantastic! Amazing company, and genuine good deals on glasses. Everything comes packaged really well which is great w... See more

Company replied

Rated 5 out of 5 stars

I recently bought a pair of Oakley Airdrop frames from Shadestation as they were the only supplier of the 51mm wide lens frame and their price was incredible. Unfortunately my frame broke, I contacted... See more

Company replied

Rated 5 out of 5 stars

It was the first time i have ordered through shadestation and honestly i am very happy. I Got myself the new ray ban x asap rocky frames with prescription and transitioning lenses and they are great!... See more

Company replied


Company details

  1. Glasses Store
  2. Optician
  3. Sunglasses Store

About Shade Station

Written by the company

Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.

Shop Glasses
Shop Sunglasses

About Shade Station

With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.

To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.

Trusted Expert Knowledge

Written by the company

When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.

Official Authorised Retailer

Authenticity Guaranteed

Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.

Why this matters when buying designer eyewear:

- Guaranteed genuine products with no risk of counterfeits.

- Full manufacturer warranty and aftersales support.

- Correct, current branded packaging and accessories.

- Accurate model numbers, markings and serial identification.

- Confidence that your eyewear meets strict quality standards.

Shade Station is a trading name of Blue Green Ltd.


Contact info

4.8

Excellent

TrustScore 5 out of 5

32K reviews

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4.8

All reviews

(32,381)

5,554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shade Station Sunglasses - Excellent 👌

Couldn't praise these enough, competitively priced fast delivery customer service is fantastic, dealt with both Jenna & Natasha 👌

6 August 2026
Shade Station logo

Reply from Shade Station

We really appreciate your kind words and are pleased to hear you were happy with the service and delivery. Jenna and Natasha will be glad to know they made a good impression. Thanks for taking the time to share your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great service

Dry quick service. Sun glasses arrived the very next day. I was replacing a pair of Mau Jim sun glasses.
Very pleased with them and the price.

17 August 2026
Shade Station logo

Reply from Shade Station

It’s great to hear your sunglasses arrived so quickly and that you’re pleased with them and the price. Thanks for taking the time to leave a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Lovely sunglasses

Lovely sunglasses, just as described at a good price and delivered promptly

10 August 2026
Shade Station logo

Reply from Shade Station

Glad to hear you’re happy with the sunglasses and that they arrived promptly. Thanks for taking the time to leave us a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Customer experience

The Royal Mail lost my initial order, contacted customer service and they were excellent using dpd next time my order was delivered the next day

10 August 2026
Shade Station logo

Reply from Shade Station

Thanks for sharing this. It’s good to know our team was able to help get things sorted and that your replacement order arrived the next day.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Serengeti Marco Sunglasses

Very pleased with my purchase, kept updated on status & sunglasses arrived well packaged
& in protective case with lens cloth on date stated. Delivered by Royal mail tracked delivery.
would definately order from shade station again.

23 July 2026
Shade Station logo

Reply from Shade Station

Lovely to hear you were kept updated and that everything arrived well packaged and on time. Thanks for choosing Shade Station, and we appreciate you taking the time to leave feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

I ordered and received my prescription…

I ordered and received my prescription lenses the following day. The service was fantastic and the product was great.

10 August 2026
Shade Station logo

Reply from Shade Station

Pleased to hear your prescription lenses arrived the following day and that you were happy with the service and product. Thanks for the review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Excellent thank you

10 August 2026
Shade Station logo

Reply from Shade Station

Thank you for your feedback. We’re glad everything met your expectations and appreciate you taking the time to leave a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Oakley frames at cost

Oakley frames at cost. Quick delivery

15 July 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. It’s great to hear you were happy with the price and that your order arrived quickly. We really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great service

Great service
Great product
Great price
Thanks to Natasha

10 August 2026
Shade Station logo

Reply from Shade Station

We’re pleased to hear everything went well and that you’re happy with the product and price. Thanks for taking the time to leave a review, and we’ll make sure Natasha sees your kind mention.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great glassess fast shipping really…

Great glassess fast shipping really happy with them thanks so much

9 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. It’s great to hear you’re happy with your glasses and that they arrived quickly. We really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Good service - excellent prescription lenses

Ordered 2 pairs of glasses (Tom Ford & Ray Ban) with prescription lens. Both arrived very quickly and they were excellent quality lens.

27 July 2026
Shade Station logo

Reply from Shade Station

Thank you for your feedback. We’re pleased to hear both pairs arrived quickly and that you’re happy with the lens quality. It’s always good to know the service met expectations.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Amazing product and great price

Amazing product and great price, thank you!

10 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re glad you’re happy with the product and the price, and we really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great experience

Good price and delivery was quick. Item came as described on their website. Will purchase again.

10 August 2026
Shade Station logo

Reply from Shade Station

Thank you for your feedback. It’s great to hear the price worked well for you and that your order arrived quickly and as described. We appreciate you choosing Shade Station and hope to see you again.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great customer service

Great customer service
A Royal Mail delivery issue was quickly resolved by Shade Station. Genuinely a great company to deal with. Product is great. Very happy

10 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave such a lovely review. It’s good to hear the delivery issue was resolved quickly and that you’re happy with the sunglasses. We really appreciate your kind words and your support.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Outstanding service no mess no fuss…

Outstanding service no mess no fuss does what it says on the tin

9 August 2026
Shade Station logo

Reply from Shade Station

We really appreciate you taking the time to share this. It’s great to hear everything was straightforward and that you were happy with the service. Thanks for choosing Shade Station.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Fast delivery and quality product and…

Fast delivery and quality product and packaging. Thank you, Louise

9 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave such a lovely review. We’re pleased to hear your order arrived quickly and that you’re happy with the product and packaging.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Amazing business wouldn't go anywhere…

Amazing business wouldn't go anywhere else. Highly recommend to all. Great styles Great app. Just love shade station

31 July 2026
Shade Station logo

Reply from Shade Station

That’s great to hear, and we really appreciate the recommendation. It’s lovely to know you’re enjoying the styles and the app, and that Shade Station is your go-to.

Best Regards,

Shade Station

Rated 5 out of 5 stars

quick delivey

quick delivey of the desired suglasses and better value than amazon

26 July 2026
Shade Station logo

Reply from Shade Station

Thanks for your feedback. We’re glad your sunglasses arrived quickly and that you found us to be good value.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Honestly this is the best place to buy…

Honestly this is the best place to buy glasses

I've used Shade station multiple times and i have a great experience every time, great prices and great service!

9 August 2026
Shade Station logo

Reply from Shade Station

It’s great to hear you’ve had consistently good experiences with us. Thanks for continuing to choose Shade Station and for taking the time to leave such positive feedback.

Best Regards,

Shade Station

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