Banner for Shade Station

Shade Station Reviews 

32,470
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 5,857 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and competitive prices compared to high street stores. People also appreciate the smooth online ordering process and exceptionally helpful customer service when purchasing prescription glasses. Many buyers note that items arrive securely packaged and well protected, making it a reliable option for gifts. Though some customers experienced occasional issues with delivery delays, communication hurdles, or poor packaging, the vast majority of consumers remain fully satisfied. A few reviewers also mentioned receiving items with defects or facing minor return complications, though these instances are relatively rare overall.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that items are of high quality and arrive... See more

Delivery service

Users describe positive interactions with delivery_service, noting a smooth and straightforward ordering... See more

Price

People report positive experiences with price, highlighting that the costs are very competitive and... See more

Service

Clients share positive opinions on service, frequently highlighting the fast, efficient, and reliable... See more

Quality

Customers had positive experiences with quality, expressing satisfaction and delight with their purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very pleased with my purchase, kept updated on status & sunglasses arrived well packaged & in protective case with lens cloth on date stated. Delivered by Royal mail tracked delivery. would definate... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered I believe 3 times now from this company and every time they have been fantastic! Amazing company, and genuine good deals on glasses. Everything comes packaged really well which is great w... See more

Company replied

Rated 5 out of 5 stars

I recently bought a pair of Oakley Airdrop frames from Shadestation as they were the only supplier of the 51mm wide lens frame and their price was incredible. Unfortunately my frame broke, I contacted... See more

Company replied

Rated 5 out of 5 stars

It was the first time i have ordered through shadestation and honestly i am very happy. I Got myself the new ray ban x asap rocky frames with prescription and transitioning lenses and they are great!... See more

Company replied


Company details

  1. Glasses Store
  2. Optician
  3. Sunglasses Store

About Shade Station

Written by the company

Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.

Shop Glasses
Shop Sunglasses

About Shade Station

With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.

To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.

Trusted Expert Knowledge

Written by the company

When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.

Official Authorised Retailer

Authenticity Guaranteed

Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.

Why this matters when buying designer eyewear:

- Guaranteed genuine products with no risk of counterfeits.

- Full manufacturer warranty and aftersales support.

- Correct, current branded packaging and accessories.

- Accurate model numbers, markings and serial identification.

- Confidence that your eyewear meets strict quality standards.

Shade Station is a trading name of Blue Green Ltd.


Contact info

4.8

Excellent

TrustScore 5 out of 5

32K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(32,470)

5,661 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly this is the best place to buy…

Honestly this is the best place to buy glasses

I've used Shade station multiple times and i have a great experience every time, great prices and great service!

9 August 2026
Shade Station logo

Reply from Shade Station

It’s great to hear you’ve had consistently good experiences with us. Thanks for continuing to choose Shade Station and for taking the time to leave such positive feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great price,free postage and a large…

Great price,free postage and a large selection,almost spoilt for choice…thank you

10 August 2026
Shade Station logo

Reply from Shade Station

Thanks for your lovely feedback. We’re pleased you found a great selection and good value, and we really appreciate you taking the time to share your experience.

Best Regards,

Shade Station

Rated 5 out of 5 stars

I have now made 2 purchases of…

I have now made 2 purchases of sunglasses from Shade Station and both have been excellent experiences. Genuine high quality products, exactly as pictured and described on their website. Very fast order processing and delivery via secure high quality known couriers. Absolutely flawless in ever way.
am severely sight impaired and prescription lenses do not work at all for me, so I have bought 2 Oakley frames with different lenses as my eyes are very light sensitive at bright and low light levels.
Since we are having such a great summer with actual high levels of sunlight I am using sunglasses all of the time when outside to protect my eyes from various glare and the varying brightness levels depending on areas and locations. I still need to use my long cane when around 0eopleas they are not always aware of people who are visually impaired and do not understand that there is a very wide range of varying issues to each unique and individual visually impaired person.
I use Oakley glasses because they fit me well and do not slip off my nose or face during and after exercise when sweat is pouring off of me!
Thanks a lot Shade Station. I will be buying again from you in the future!!!

9 August 2026
Shade Station logo

Reply from Shade Station

We really appreciate you taking the time to share such detailed feedback. It’s good to know both purchases have been excellent and that the sunglasses have worked well for you.

Best Regards,

Shade Station

Rated 5 out of 5 stars
Shade Station logo

Reply from Shade Station

Thanks for the recommendation and for taking the time to leave a review. We’re glad you’re happy with your order.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Excellent value and service

Excellent value and service, bought sunglasses for my son, came on time and well packed, would recommend.

23 June 2026
Shade Station logo

Reply from Shade Station

Thank you for your kind feedback. We’re pleased the sunglasses arrived on time and well packed, and it’s great to know you’d recommend us.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Purchased two pairs of glasses would…

Purchased two pairs of glasses would recommend great communication and fast delivery 5*****

7 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re glad to hear you were happy with the communication and delivery, and we really appreciate the recommendation.

Best Regards,

Shade Station

Rated 5 out of 5 stars
Shade Station logo

Reply from Shade Station

Thank you for taking the time to leave us a five-star review. We really appreciate your support and are pleased you were happy with your experience.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Really happy with my experience…

Really happy with my experience ordering my Ray-Ban glasses from Shade Station. Smooth and straightforward process, from ordering to delivery. The glasses arrived well packaged, exactly as described, and in perfect condition.

The pricing was also very competitive. Would definitely recommend them.

26 July 2026
Shade Station logo

Reply from Shade Station

It’s great to hear everything went smoothly from ordering through to delivery, and that your glasses arrived in perfect condition. Thanks for taking the time to leave such a positive review and for recommending us.

Best Regards,

Shade Station

Rated 5 out of 5 stars
Shade Station logo

Reply from Shade Station

Thanks for leaving your feedback. We’re pleased to hear your prescription glasses arrived quickly and that you’re happy with the product.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Prescription sunglasses

Really struggled to get high prescription sunglasses after trying all the major high street shops but shade station found the lenses to suit the frame
Communication was great
Had the sunglasses within 10 days as they had to out source the lenses
Really pleased will definitely use again

5 August 2026
Shade Station logo

Reply from Shade Station

It’s great to hear we could help with your prescription sunglasses and find lenses that worked with the frame. We’re also pleased the communication was clear throughout and that everything arrived within a good timeframe. Thanks for taking the time to leave such a positive review — we really appreciate it.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great shades at a great price

Great shades at a great price

9 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re pleased to hear you’re happy with the sunglasses and the price. We really appreciate your feedback.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Fast delivery and great price

Fast delivery and great price

9 August 2026
Shade Station logo

Reply from Shade Station

Glad to hear everything arrived quickly and at a good price. Thanks for taking the time to leave a review, and we appreciate your support.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, great price and sunglasses exactly what I wanted

26 July 2026
Shade Station logo

Reply from Shade Station

It’s great to hear the sunglasses arrived quickly and were just what you wanted. Thanks for your lovely feedback and for taking the time to leave a review.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery . Used them a few times would highly recommend Shade Station to anyone .

12 July 2026
Shade Station logo

Reply from Shade Station

We really appreciate you taking the time to leave this review. It’s great to hear you’ve had a consistently good experience with us, and we’re pleased the delivery was quick as well. Thanks for recommending Shade Station.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Very pleased with my purchase

Very pleased with my purchase. Arrived quickly and great price. Will definitely buy my next sunglasses here 🙂

9 August 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to leave a review. We’re glad you’re pleased with your purchase and that it arrived quickly. It’s great to hear you found the price good too. We really appreciate your support and hope you enjoy your sunglasses.

Best Regards,

Shade Station

Rated 4 out of 5 stars

GOOD VALUE OF THE PRODUCT EXCELLENT…

GOOD VALUE OF THE PRODUCT EXCELLENT MATERIALS BEEN USED ALSO DELIVERY TIME .

9 August 2026
Shade Station logo

Reply from Shade Station

Thank you for your feedback. We’re pleased to hear you were happy with the value, materials and delivery time. It’s always good to know the whole experience met expectations. We appreciate you taking the time to share it.

Best Regards,

Shade Station

Rated 5 out of 5 stars

I bought a fabulous pair of Ray Bans

I bought a fabulous pair of Ray Bans. The service was excellent and I received my item within days.
I really recommend Shade Station.

9 August 2026
Shade Station logo

Reply from Shade Station

That’s lovely to hear, thank you for leaving a review. We’re pleased you were happy with the service and that your item arrived so quickly. It means a lot to know you’d recommend Shade Station.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Not used before but will definately use…

Not used before but will definately use again

9 August 2026
Shade Station logo

Reply from Shade Station

Thanks for your review. We’re glad your first experience with us was a positive one, and it’s great to hear you’d use us again. We really appreciate you giving Shade Station a try.

Best Regards,

Shade Station

Rated 5 out of 5 stars

Absolutely fantastic service ordered on…

Absolutely fantastic service ordered on a Saturday evening and they were delivered on Monday morning 👏👏

9 August 2026
Shade Station logo

Reply from Shade Station

That’s great to hear, thanks for taking the time to share it. We’re pleased the delivery was so quick and that everything arrived as expected. Enjoy your glasses, and we hope to see you again.

Best Regards,

Shade Station

Rated 3 out of 5 stars

Paid for next-day delivery but unfortunately didn’t receive my order until four days later

I paid for next-day delivery but unfortunately didn’t receive my order until four days later. The email communication was also quite slow, which was a bit disappointing.
That said, I’m very happy with the glasses themselves and was pleased with the product once they finally arrived. It would be really helpful if it was made clearer at checkout that certain items aren’t eligible for next-day delivery, as this would help avoid any confusion or disappointment around delivery times.
Overall, I’m satisfied with the glasses, but I do think both delivery and communication could be improved.

29 July 2026
Shade Station logo

Reply from Shade Station

Thanks for taking the time to share this feedback. It’s good to hear you’re happy with the glasses, though I’m sorry the delivery and communication fell short of expectations. The delay was due to a query with the prescription details rather than the item not being available, but we appreciate you highlighting the checkout clarity as well, as that’s helpful for us to review. If you’d like us to look into anything further, we’d be glad to help.

Best Regards,

Shade Station

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look