Seven Seas Worldwide Reviews 

Such fantastic service; easy to oragnise and they we're extremely helpful on both ends with any questions I had. Everything arrived safe as houses too. Couldn't recommend more highly!!

Customer service is appalling, I cannot get them to answer an Email let alone get a straight answer when they do. Personally, I would not use them again. However they are happy to send you warning emails even though you are waiting for them to respond. Update. Your response tell me that you didn't bother reading my emails. I asked the question how can the custom and duty be more than what I paid for the item. I wanted the amount to be checked and confirm to make sure the value of the product was given incorrectly, but no response just a demand for money. I felt it was a reasonable request as the invoice you gave me minus the delivery seemed high.

Smooth and stress-free service

I recently used this company for my move and was impressed with how easy everything was.

The specialist boxes made packing much simpler and kept everything secure.

The drivers were friendly, professional, and very helpful throughout the process.

The online support, from booking the collection to submitting documentation, was straightforward and efficient.

Overall, the service was reliable and took a lot of stress out of moving. Highly recommended!

Good experience overall. Firstly, the price breakdown was clear and great value, although I found it difficult to find the UK customs clearance cost.

Filling in the documentation was easy, however to get ToR1 customs clearance into the UK I first recommend marking items as you pack them on a spreadsheet before putting them into each box to make it easier. Then enter the Seven Seas inventory online. Exporting the inventory on a mobile device didn't work for me.

Pick up was good, the driver arrived early but was happy to wait. He even helped lift the heavy boxes which made a stressful morning easier.

Live tracking was extremely helpful to see when our items would arrive. The website Tracker page is fantastic.

One problem we had was our boxes were collected on 22nd January but didn't leave New Zealand until the start of March. This delay was never explained. Then the boxes took four weeks to clear the Panama canal, although at this time the US / Israel war on Iran was affecting all shipping. There was an email update which was helpful.

Delivery was fantastic. Once it had cleared Port of London delivery could be scheduled from the next day. The UK driver was fantastic, helped lift the boxes and unloaded our items quickly and professionally.

Overall they made the process of moving country easy and streamlined, and if you do not require fast shipping of your personal affects I would recommend Seven Seas.

very great.

Great service from Sevenseas again! This is the second time we are sending touring bikes abroad.
The process from getting a quotation, getting the documentation right, to the pickup and delivery at the other end are made easy. Help is at hand throughout the process.
The pickup and delivery drivers have been on time, very helpful and friendly too!

All my stuff was delivered on time and nothing was broken

They are as bad as every other shipping company don’t believe the hype! Absolute liars!

Brilliant service from start to finish. Clear pricing and instructions, and a great online portal. Our items all arrived safely and within the quoted timescales. It took a while for the shipment to leave the UK, but once it had, it was super quick! Lovely, helpful drivers, and friendly staff in service centre too.

I’ve had a great experience so far with Seven Seas Worldwide. Shipping internationally can feel stressful and complicated, but their team has made the process organized, smooth, and easy to understand from the beginning.

Communication has been excellent throughout the process. Every question I had was answered professionally and in a timely manner, and the instructions for packing and shipping were very clear and straightforward. I really appreciate how attentive and helpful the staff has been along the way.

What stands out most is the level of customer service and professionalism. It feels like they genuinely care about making the experience as stress-free as possible, which is something you do not always find these days.

Based on my experience so far, I would absolutely recommend Seven Seas Worldwide to anyone looking into international shipping or relocation services. Looking forward to the rest of the process going just as smoothly.

I recently shipped my belongings from New Zealand to South Africa with Seven Seas Worldwide, and I couldn’t be more impressed with the service. From the very beginning, their customer care team was attentive, professional, and supportive — guiding me clearly through each step of the process and answering all my questions with patience and detail.
During the shipment, communication was consistent and reassuring. I was kept updated on progress, and any concerns were handled promptly, which gave me complete peace of mind.
Most importantly, my shipment arrived exactly as I had sent it — no damage, no missing items, and in excellent condition. The care taken in handling my goods was evident, and I truly appreciate the effort they put into ensuring everything was delivered safely.
I highly recommend Seven Seas Worldwide for anyone looking for reliable international shipping. Their combination of outstanding customer service, professionalism, and careful handling makes them a company you can trust with your valuable belongings.

Incredible staff; most accessible, friendly and helpful customer service I have ever experienced! Highly highly recommend

So easy to use their website and the communication on there is top notch!
The staff in Wellington (New Zealand) were also incredibly helpful both during the pickup and helping me deal with a potential issue with one of the items in my shipment.
Plus they are incredibly cost competitive compared to other similar companies.
10 out of 10 I would use them again and recommend them to others.

I’ve used on moves to and from the UK 4 years apart. On each occasion, I experienced great customer service at every point. Really friendly and helpful delivery drivers, phone service that was always knowledgeable and able to respond to questions and the online platform very user friendly. I was recommend and use again without hesitation!

1. The service is not door-to-door as it is advertised on the website.
2. The inability to schedule a time to drop off or pick up the boxes in advance has caused me a lot of trouble since it can only be done during working hours on workdays.
3. The customer service is not friendly and professional. He interrupted my talking several times and did not help solve problems.
4. As the customer service people said, I emailed the company to write my complaint; however never heard anything back.

I have now used seven seas multiple times with each move made between the UK & Australia. I have always had an exemplary service from the very start of the process to the end. They are prompt with their replies and send numerous emails so you do not forget anything. I particularly love the customer service of the men who have picked up and dropped off the items at the homes; they are always kind and happy to answer any questions warmly. It is a very seamless process- I do not have any concerns for my belongings each time the move has been undertaken. Thanks so much; I will very likely use this service numerous times in the future.

Excellent website. Assists one in compiling and completing all the paperwork that is required. Excellent ongoing communication. This is our third use of Seven Seas = we wouldn't consider using anyone else. Well done.

Good and friendly service. Driver was very helpful. Instructions regarding naming of items inside boxes might just be a thing you can be more specific on as we had to re-do our lists when the shipment had already been collected. But overall, we had a very good experience with the company.

Timely, professional, trustworthy

Save yourself money and time and do it yourself with a professional shipping company.

Ordered 2 boxes to be sent from Australia to the UK.

Despite providing all the information needed. SevenSeas miscommunicated this with FedEx leading to significant delays to these arriving. I would be okay with this if SevenSeas actually managed it and communicated. Instead it was down to me to do this.

Throughout this I had no communication, called over 10 times and had to lodge a complaint for anything to happen. Even still the response I got was a complete denial of any fault, saying it was out of their hands with FedEx. Which again was not true and is surely what you pay a shipping company to manage for you?

Still here 4 weeks on with 1 box stuck in fedex. The excuse we are given is that it’s due to customs, but that is not true as both boxes were cleared under the same declaration.