Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Hidden charges. On the service schedule it includes brake fluid and states "Check and top up brake fluid", however I am being charged for brake fluid. Customer service was friendly and professional.... See more
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Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
Company replied
Customer service was great from Chris. Clearly outlined exactly what the issues of my car was including cost. Obviously they increase the cost from the garage but in terms of service, can’t complain.... See more
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Company details
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
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3.8
Great
77K reviews
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Reply from Servicing Stop
Hearing from our customers is important, as it helps us understand how they feel we are doing so we appreciate you taking the time to leave us a review Miss Newton and we will carefully consider the points you’ve raised.
Very professional service
17 July 2026
Reply from Servicing Stop
Thank you for taking the time to share your thoughts with us.
We’re delighted to know that you are pleased with the service you have received and we hope to see you again next year for your vehicle's next service appointment!
Reply from Servicing Stop
Thank you very much for your positive feedback Ruth!
Your satisfaction is our top priority and we're here to help you at any time, so please do come back and see us again if you need any further repairs or maintenance completed! :o)
Excellent customer service
Excellent customer service, kept me informed all the way, think it was Steve who I dealt with
17 July 2026
Reply from Servicing Stop
We’re pleased to hear that everything was communicated clearly and that you always knew what was happening. Keeping our customers informed throughout the process is very important to us, so we really appreciate you taking the time to share your experience with us Lewis.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Reply from Servicing Stop
Customer feedback is extremely important to us so thank you for taking the time to leave us a review Mr Jack and please do come back and see us again if you need any further repairs or maintenance completed!
Service was straight forward but expensive
Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
17 July 2026
Reply from Servicing Stop
Customer feedback is extremely valuable, as it helps us to understand how customers feel we are performing, so thank you for taking the time to leave us a review Jack. We will be sure to look into the points that you have raised.
Reply from Servicing Stop
We absolutely love hearing from our customers about their positive experiences with our team so thank you for taking the time to leave us a review David and please do let us know if we can do anything else for you :o)
Would recommend
Car was collected on time. Service and MOT completed quickly. Customer Service staff were friendly and efficient.
17 July 2026
Reply from Servicing Stop
Eldridge, thank you for your fantastic review!
We strive to meet expectations like yours, so it’s wonderful to know we’ve hit the mark.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Ashley has been a great help- can’t…
Ashley has been a great help- can’t fault him. Great communication throughout and answered all my questions I had with no problems!
17 July 2026
Reply from Servicing Stop
Natasha, thank you for your wonderful feedback!
We’re delighted to hear that Ashley was such a great help, providing excellent communication throughout the process and answering all of your questions. We will be sure to pass your kind words on to him.
Thank you for your support and we look forward to seeing you booking with us again in the future! :o)
Reply from Servicing Stop
We’re pleased to hear that everything was communicated clearly to you Adrian. Keeping our customers informed throughout the process is very important to us, so we really appreciate you taking the time to share your experience.
Please do come back and see us again next year for your vehicle's next service appointment and until then... We're here if you need anything :o)
Really easy to use very friendly staff…
Really easy to use very friendly staff first class service
17 July 2026
Reply from Servicing Stop
Thank you very much for your positive feedback Mr Kelly!
We’re delighted to hear that you found our service easy to use and that our team was so friendly. It’s fantastic to know you received a first class service.
We truly appreciate your support and look forward to hopefully seeing you booking with us again next year! :o)
Adam is very helpful to service
Adam is very helpful to service. He is a very kind person
17 July 2026
Reply from Servicing Stop
Thank you for your kind words, Shikder!
We are truly grateful for your comments about Adam and we will make sure that we share your compliments with him!
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Good service
17 July 2026
Reply from Servicing Stop
We absolutely love hearing from our customers about their positive experiences with our team so thank you for taking the time to leave us a review and please do let us know if we can do anything else for you :o)
Reply from Servicing Stop
We're sorry to hear that you are unhappy with the cost of your recent service Sharon. We do understand the cost of repairs can be an important factor for our customers so we do constantly review our prices to ensure they are competitive and in the event that any additional work is advised clear pricing is provided and the customer does then always have the choice as to whether they wish to approve or decline the work, based on the prices and explanations provided.
Pick up and collect service is great
Pick up and collect service is great. Very warm and polite. Great customer service
17 July 2026
Reply from Servicing Stop
Thank you for the awesome review, Mark!
We work hard to meet expectations like yours, so we are happy to hear we have hit the mark for you.
Please do come back and see us again next year for your vehicle's next service appointment and until then... We're here if you need anything :o)
Absolutely scam would give negative…
Absolutely scam would give negative stars if I could. Total rip off, they priced me over £2000 for repairs needed and I got multiple quotes from other garages for less than £400!
Felt sorry for the garage dropping my car off as they apologised for the over pricing and said it was service stop that control the quotes.
Honestly thing this is a disgusting service and mechanics need to stop associating with it!
14 July 2026
Unprompted review
Reply from Servicing Stop
We're sorry to hear that you're unhappy with your recent experience Hannah, that's definitely not what we want for our customers so if you do require any further assistance please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
I had contact from the garage at all…
I had contact from the garage at all times and collection and drop off was very prompt.
I would especially like to thank Dean from the garage for all his support and kindness at what is a difficult time for me.
Would highly recommend 👌
17 July 2026
Reply from Servicing Stop
Thank you so much for your wonderful feedback Anna!
We’re delighted to hear that you were kept informed throughout the process and that the collection and delivery of your vehicle was prompt. We’re especially pleased to hear that Dean provided such kind and supportive service and we’ll be sure to pass your heartfelt thanks on to him, as we know he’ll really appreciate your comments.
Your recommendation means a great deal to us and we hope to see you booking with us again next year :o)
Very poor adviser service with…
Very poor adviser service with threatening approach.
14 July 2026
Unprompted review
Reply from Servicing Stop
We are sorry to hear that you feel this way Santosh. Customer satisfaction is important to us at Servicing Stop so if there is any further assistance that you do require from us please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
Top man Dean!
Just have to say Dean! What a top man, he advised me on my service needs and was absolutely great in getting the car in order. Top man!
What a great help. Thank you Dean!
15 July 2026
Unprompted review
Reply from Servicing Stop
Thank you for your kind words, Noel!
We are truly grateful for your comments about Dean and we will make sure that we share your compliments with him!
Please do come back and see us again next year for your vehicle's next service appointment and until then... We're here if you need anything :o)
Fraudulently scamming people out of money.
Used this company a few times and they were fine… until today, I was warned to not pick up the phone to a London base number calling me after my MOT had been done, however I did. And met with one bone head on the other end of the phone who thinks people are stupid. With research and fraudulent investigations being my specialised back ground they picked the wrong customer. “Hello Miss - your car failed on its omissions and you need to pay to get it back”
Me - “ok! Can you explain to me why on the government website and the garage are passing it with no problems?”
Service stop - *claims they’ve spoken to the garage themselves but couldn’t give me the name of the garage it went to*
I’d usually recommend this service. But since it’s been taken over by some ejit, I wouldn’t bother ever using them again. I feel sorry for people who aren’t as switched on and will fall for such lies over the phone. Challenge them if you’re unsure people. This company are now a fraudulent mess.
Forgot to add the car came back with a chip in the windscreen too.
16 July 2026
Unprompted review
Reply from Servicing Stop
We are sorry to hear that you are unhappy with the service that you have received on this occasion Jèssika. We would love to take a closer look into this for you but unfortunately we have been unable to locate your booking with the details that have been provided so if you do require any further assistance from us please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
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