Overall reasonable though driver did not appear on initial day of booking. We received a confirmation the day before and the day of the scheduled service, and then a message that the driver was runnin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good service. Communication needs to be a bit better. I could not reach them on the phone number provided which was very annoying. I am still to get my car but not sure why they have sent the review b... See more
Company replied
Service was straight forward. Received a call on what would be needed and how much the total was, price wasn’t crazy high but more than the average garage.
Company replied
Car picked up, serviced, MOT and returned on time. Good price. Had to endure attempt at upselling again but worth going through that for the price.
Company replied
Company details
Written by the company
Servicing Stop offer car servicing and MOTs with FREE nationwide collection and delivery from your home, work or a convenient location to one of our approved Servicing Stop garages. We can service any make and model, anywhere. You can book online at servicingstop.co.uk. All parts and labour come with a 12-month guarantee as well as a stamped service book. No additional work carried out without your consent. A recent survey has confirmed Servicing Stop as being up to 60% cheaper than other car service providers. In 2009, Servicing Stop featured on the BBC television programme Dragons Den where the company directors attempted to secure additional investment into the company. Despite receiving offers from three of the Dragons (Peter Jones, James Caan and Deborah Meaden), the brothers ultimately decided to continue the development of the business independently.
Contact info
3.8
Great
77K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Servicing Stop
We really appreciate you taking a moment to share your feedback with us.
We are pleased to hear that you are happy with the service that you have received and we hope to see you booking with us again in the future :o)
Reply from Servicing Stop
Thank you for your great review!
We're delighted to hear you found our service easy and simple to use.
We really appreciate your feedback and look forward to hopefully seeing you booking with us again next year!
Dean was great
24 July 2026
Reply from Servicing Stop
We absolutely love hearing from our customers about their positive experiences with our team so thank you for taking the time to leave us a review Amanda and please do let us know if we can do anything else for you :o)
Reply from Servicing Stop
Thank you for your kind review Vanessa!
We're delighted to hear that you found our staff very helpful and you were pleased with the service you received.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
Reply from Servicing Stop
Thank you for your kind review Leah!
We're delighted to hear that you found our service reliable.
We truly appreciate your support and look forward to hopefully seeing you booking with us again in the future.
Reply from Servicing Stop
Martin, thank you for taking the time to share your feedback with us.
We’re delighted to know that you are pleased with the service you have received and we hope to see you again next year for your vehicle's next service appointment!
QUICK EFFICIENT
24 July 2026
Reply from Servicing Stop
Thank you so much for your kind words Ian!
We're delighted to hear that you found our service to be quick and efficient. These are the stories that keep us motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.
Please do let us know if we can do anything else for you.
Reply from Servicing Stop
Thank you for taking the time to share your thoughts with us Dr Alnoman.
We're glad to hear that you are happy with the service that you have received and we hope to see you booking with us again in the future :o)
Reply from Servicing Stop
Customer feedback is extremely valuable, as it helps us to understand how customers feel we are performing, so thank you for taking the time to leave us a review Hazel and please do let us know if we can do anything else for you.
Reply from Servicing Stop
It really makes our day hearing our customers express their satisfaction with the service they have received from our team, so thank you for taking the time to leave us a review Stan and please do come back and see us again if you need any further repairs or maintenance completed!
Reply from Servicing Stop
Thank you for your feedback Ivan.
We completely understand and we appreciate your honesty. We hope you'll be happy with the service once you've seen your car, and we'd love to hear your thoughts after everything is complete.
Thank you for giving us the opportunity to assist you.
From beginning to end a brilliant…
From beginning to end a brilliant service. Every person was kind and courteous especially Dean who advised on extra work. Thank you. Highly recommend
24 July 2026
Reply from Servicing Stop
Thank you for the awesome review!
We work hard to meet expectations like yours, so we are happy to hear we have hit the mark for you.
Please do come back and see us again next year for your vehicle's next service appointment and until then... We're here if you need anything :o)
Reply from Servicing Stop
Customer feedback is extremely important to us so thank you for taking the time to leave us a review John and please do come back and see us again if you need any further repairs or maintenance completed!
Reply from Servicing Stop
Thank you so much for your kind words Tim!
We're delighted to hear that you found our service to be quick and efficient. That’s exactly the experience we aim to provide, so we really appreciate you taking the time to share your thoughts with us.
Please do come back and see us again next year for your vehicle's next service appointment and until then, we're here if you need anything :o)
Dean was very helpful and thorough
Dean was very helpful and thorough, highly recommended
24 July 2026
Reply from Servicing Stop
Thank you for your wonderful review!
We're delighted to hear that Dean was so helpful and thorough. We'll be sure to pass on your kind words to him.
We really appreciate your recommendation and look forward to hopefully seeing you booking with us again next year! :o)
Reply from Servicing Stop
Thank you very much for your positive feedback William!
Your satisfaction is our top priority and we're here to help you at any time, so please do come back and see us again if you need any further repairs or maintenance completed!
Reply from Servicing Stop
Thank you very much for taking the time to leave us a 5-star rating Luke, it’s much appreciated and we hope that you will be back to service your vehicle again with us next year :o)
DO NOT USE THESE RIP OFF MERCHANTS
Had a Service done yesterday on my vehicle.
Initially it was a good price, however, later in the day Servicing Stop called me to say the garage had recommended that other work needed to be done. (ALL UNTRUE)
Servicing Stop wanted me to fork out another £350 ish for additional work, which, when my car was dropped off by the garage, said they knew nothing about and was completely unnecessary as the car was in good working order. It was Servicing Stop trying to gain extra money (Con Merchants)
Also, Servicing Stop provide you with a number to contact the garage on, WHICH, doesn't work, it's just an automated message saying that Servicing Stop have tried to contact and will try again. How convenient that you can't speak to the garage directly to check on what's been informed by Servicing Stop!!!
They also state that the car will be dropped off betweeen 4 and 6pm. My car didn't arrive back until 8:30 pm and this is only because the mechanic from the garage thought I might have needed it for work the next day. He told me that Servicing Stop had called him and told him not to drop it off until lunch time today. Thanks to the mechanics conscience I haven't missed a day's work.
NEVER will I use this company again and I advise noone else to either.
For the amount they were going to charge me overall, it would have been cheaper to get the work done at a Dealership.
Then of course you receive the standard template reply as shown below
Do yourselves a favour folks. Find a local garage to do your Service/MOT/Repairs and help keep them in business rather than these cowboys. I know I will be from now on!!!
23 July 2026
Unprompted review
Reply from Servicing Stop
We’re sorry to hear that your recent experience did not meet your expectations Mel. This is not what we want for our customers so if you would like us to investigate further, please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to assist you further with anything you may need.
Reply from Servicing Stop
Thank you for your fantastic review Ehireme!
We're delighted to hear you found our service quick, efficient and friendly. It's great to know our team was ready to help, and we truly appreciate your feedback.
Please do visit us again next year for your vehicle’s next service appointment, and in the meantime, don’t hesitate to reach out if you need anything.
They are Scammers
I will say don't waste time and money
-At start they look cheaper but Work is very poorly done.
-Timing they provide you 8 to 10 and Driver turned up to pick up my car at 2 pm.
-call them half of the time it goes to the answering machine the person was unhelpful.
-You will regret your money paying upfront the local Garage they chosen did the job very cheap cheaper.
-They call you after inspection to tell you that your brake fluid it’s contaminated your coolant has water in it and if you wanted to change it, they give me a quotation of £400. When I confirm this with Garage guy, he said you don’t need it. It’s all good with it. They try to make money from you afterwards and try to scam you.
-The Garage guy just change the oil and oil filter which cost around £50 but for booking with them it cost me £120.
-The checks they mentioned they don’t do it at all because even after the Servicing my cars hit shield at the bottom came off after the one hour it’s been dropped back to me.
-Near The oil filling cap on the engine there was some sand thrown down don’t know why they actually sometimes garages do this to make your car go breakdown and then you call them to fix it.
-Absolutely scammers don’t book it please don’t book it mate. I don’t want anyone to face the problems I have faced with them.
23 July 2026
Unprompted review
Reply from Servicing Stop
We are sorry to hear that you are unhappy with the service that you have received on this occasion Nik. We would love to take a closer look into this for you but unfortunately we have been unable to locate your booking with the details that have been provided so if you do require any further assistance from us please do email: Customerservice@servicingstop.co.uk and a member of our team would be more than happy to investigate the details of your case and assist you further with anything you may need.
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