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SerlinoLab Reviews 

1,416
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting their effectiveness in making skin feel softer, smoother, and more moisturized, with many seeing visible results in wrinkle reduction and improved skin appearance within a few weeks. People appreciate the quality of the products, describing them as well-made and easy to use, with a pleasant fragrance and quick absorption. Reviewers also highlight the positive user experience, mentioning the good feeling of the products on their skin and the sturdy, well-packaged containers. However, some customers also noted issues with order and delivery, experiencing delays in shipment or receiving incorrect or damaged items. A few other people also felt that the company could be more transparent about potential delays before an order is placed.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with its quality and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the products as very well made and... See more

User experience

People report positive experiences with the product's user experience, noting that it works very well and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising fast delivery and easy... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting that their orders... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more

Company replied

Rated 4 out of 5 stars

The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more

Company replied

Rated 4 out of 5 stars

I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more

Company replied

Rated 4 out of 5 stars

I like the Serlino Lab products. Have been using religiously for about 3 weeks now and believe I can tell a difference; diminished fine lines and wrinkles. Will see how it goes after a solid 3 or 4 mo... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,416)

912 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had 2 people comment how good my skin…

I had 2 people comment how good my skin looks

6 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Frank,

thank you for sharing your experience.

We’re delighted to hear that people around you have already noticed a positive change in your skin’s appearance. Receiving compliments like that is often the best confirmation that the routine is making a visible difference.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

I started a week ago

I started a week ago. I can definitely feel a difference when I apply. I’m hoping to see a few results in a few more weeks. I can tell my skin feels softer.

9 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Bruce,

thank you for your feedback.

We’re glad to hear that after just one week you can already feel a noticeable difference during application and that your skin feels softer. Those are very encouraging early signs.

With continued and consistent use over the next few weeks, we hope you’ll begin to see even more visible improvements.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Feel like it is working

I really like this product. I do feel a difference when a touch my face. I will probably buy some more later. I am tempted to try the other products as well, especially if I get a special discount code😄

1 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Branden,

thank you for your feedback.

We’re glad to hear that you’re enjoying the product and that you can already feel a difference in your skin. Those early tactile improvements are often one of the first encouraging signs of a consistent skincare routine.

It’s great to know you’re considering trying other products from the line as well—we’re confident they would complement your routine nicely. And who knows… it’s always worth keeping an eye on future special offers 😄

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

Too soon to tell

I like the product but it's only been a week so really too soon to tell the impact.

8 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Bill,

thank you for your feedback.

We’re glad to hear that your first impression of the product is positive. After only one week of use, it’s completely understandable that it’s still too early to fully evaluate the results.

With consistent application over the coming weeks, the benefits generally become more noticeable over time. We look forward to hearing how your experience evolves.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Love these products

Love the products and I can already see and feel a difference of my skin. My eyes look more youthful than I have ever seen. The products are amazing and highly recommend them.

7 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Jack,

thank you for your wonderful feedback.

We’re delighted to hear that you can already see and feel a difference in your skin, and especially that the eye area appears more refreshed and youthful.

It means a lot to us that you find the products amazing and would highly recommend them to others.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

I had some issues with the delivery

I had some issues with the delivery of my package. SerlinoLab completely stepped up to replace my order. Great customer service experience and so far, I like the product.

30 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Jason,

thank you for your feedback.

We’re sorry that you initially experienced issues with the delivery of your package, but we’re very glad we were able to step in quickly and resolve the situation for you. Providing reliable and attentive customer support is extremely important to us.

It’s also great to hear that your experience with the product so far has been positive.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

It is still early

It is still early, but so far I really like!

7 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Shawn,

thank you for your feedback.

We’re glad to hear that, even though it’s still early, your experience so far has been very positive. Skincare results often become more noticeable with consistent use over the coming weeks.

We appreciate your trust and look forward to hearing how your experience evolves.

Team Serlinolab

Rated 4 out of 5 stars

Had I received the product “unbroken”. I only received one bottle because of the breakage.

Would have rated the product five stars but upon receiving said product, one of the bottles was cracked and most of the cream was lost in the package.

I have been using the bottle that survived shipping and love how the skin absorbs it and how it feels in the am. I’ve only been using it for a couple of weeks so not 100% sure of any changes to my face.

I will most likely order again and hope I achieve all that the ad claims.

8 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear John,

thank you for your feedback, and we sincerely apologize for the inconvenience caused by the damaged bottle during shipping.

If you have not yet contacted our customer support team, we kindly invite you to do so, so that we can arrange the shipment of a replacement product for the item that arrived broken.

We’re glad to hear that the product you were able to use left a positive impression in terms of texture and absorption, and we truly appreciate your willingness to give us another opportunity.

Thank you again for your understanding and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

Is this organic or plastic free?

7 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Brent,

Thanks for reaching out.

We’ve replied to your email with the information requested above. Please feel free to let us know if you have any other questions or need further assistance.

Rated 5 out of 5 stars

love the new packaging and product

love the new packaging and product, customer service is A+

7 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Customer,

thank you for your feedback.

We’re delighted to hear that you appreciate both the new packaging and the product itself. It’s also wonderful to know that our customer service earned an A+ in your experience—providing attentive support is one of our top priorities.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

Helpful resolution

Helpful resolution

9 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Edward,

Thanks so much for your feedback!

If you ever need any assistance or have any questions, you’re always welcome to contact our support team, we’re happy to help.

Rated 5 out of 5 stars

Face cream

I like the product a lot, it moisterises very well and last a long time. I will continue to use this product.

7 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Mike,

We’re so happy to hear that you’re enjoying the AntiAge Night Cream!

If you ever need any guidance or have any questions, please don’t hesitate to reach out to our team , we’re always happy to help.

Rated 5 out of 5 stars

As advertised- not greasy and have seen…

As advertised- not greasy and have seen results after two weeks. Good product!

17 April 2026
SerlinoLab logo

Reply from SerlinoLab

Dear Victor,

thank you for your feedback.

We’re pleased to hear that the product met your expectations, especially regarding the light, non-greasy texture. It’s also great that you’ve already noticed visible improvements after two weeks of use.

We truly appreciate your trust and are glad the experience has been positive so far.

Team Serlinolab

Rated 4 out of 5 stars

Day time

What am I supposed to use on my face during the day?

6 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Hi Michael,
For daytime use, we recommend applying an SPF50 sunscreen to help protect your skin and maintain the best results from your skincare routine

Rated 5 out of 5 stars
SerlinoLab logo

Reply from SerlinoLab

Dear Tony,

thank you for your feedback.

We’re glad to hear that you consider the product a great overall solution for men’s skincare. Our goal is to create formulations that are effective, easy to use, and suitable for everyday routines.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 4 out of 5 stars

Love the product so far and service…

Love the product so far and service after the sale.

6 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Anthony,

thank you for your feedback.

We’re very pleased to hear that you’re enjoying both the product and the support experience after your purchase. Providing attentive service before and after the sale is extremely important to us.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Great product very nourishing to my…

Great product very nourishing to my skin I wake up with my skin feeling rejuvenated

17 April 2026
SerlinoLab logo

Reply from SerlinoLab

Dear Frank,

thank you for your feedback.

We’re delighted to hear that the product leaves your skin feeling deeply cared for and refreshed by the morning. A nourishing overnight routine can make a real difference in how the skin looks and feels day after day.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

The product really does work.

Product is reasonably priced and is delivered promptly with the ability to track. Really works, give it a few weeks to see results.

17 April 2026
SerlinoLab logo

Reply from SerlinoLab

Dear Daniel,

thank you for your feedback.

We’re glad to hear that you find the product effective, as well as reasonably priced with a smooth and trackable delivery experience.

Your advice to “give it a few weeks” is absolutely right—consistent use over time is key to seeing the best results.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 5 out of 5 stars

Happy Camper

Significant difference in less than a week. Very pleased with nighttime ritual application.Works for me!

15 April 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear David,

thank you for your feedback!

We’re delighted to hear that you’ve noticed a significant difference in less than a week and that your nighttime routine is working so well for you.

It’s great to know you’re very pleased with the results—consistency like yours really makes the difference.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

Rated 3 out of 5 stars

How long before results are visible?

Not sure what results I'm supposed to see or in how long, but so far it seems like just another face cream. I'm on my 2nd week of using it. Feels nice, light, absorbs easily into skin.

3 May 2026
Unprompted review
SerlinoLab logo

Reply from SerlinoLab

Dear Dante,
thank you for your honest feedback.

At two weeks of use, it’s still quite early to fully evaluate visible results. Typically, with consistent daily application, the first noticeable improvements—such as better hydration, smoother texture, and a more rested appearance—can begin to appear within 2–4 weeks, while more visible changes in tone and fine lines may take 4–8 weeks or more, depending on individual skin characteristics.
We’re glad to hear that you already appreciate the light texture and fast absorption, which are important for maintaining consistency.
If you continue using the product regularly, you should be able to better assess its effectiveness over the coming weeks—and we hope to earn your 5-star feedback soon.

Thank you for your trust and for choosing Serlinolab.

Team Serlinolab

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