The SEO Works Reviews 37

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We had a bit a nightmare where a rebrand really taken our rankings, so the goal has been to recover then grow. Our account manager has been great with timelines and keeping us in the loop, and we've g... See more

Company replied

Rated 5 out of 5 stars

We're in a really niche industry, but tom, Jack, and the rest of the team managed to get their heads around our business model quickly. They've basically taken over the backend of our site, fixed sp... See more

Company replied

Rated 1 out of 5 stars

I've been with this SEO company for over six months, and to say I’m disappointed is an understatement. After spending £12,000 (at £2,000 per month), we’ve seen zero improvement in rankings—not... See more

Company replied

Rated 5 out of 5 stars

I've been using The SEO Works for over 12 months now, for both organic SEO/GEO and also Google PPC, and can honestly say the service and results from my team there have been amazing. Month on month gr... See more

Company replied

Company details

  1. SEO Service
  2. Advertising Agency
  3. Internet Marketing Service
  4. Marketing Agency
  5. Online Marketing Agency
  6. Search Engine Company

Written by the company

We are the Digital Growth Experts. An award-winning provider of digital marketing, websites and social for leading brands and prospering SME's globally. We help businesses measure, understand, and maximise their online potential.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

We had a bit a nightmare where a...

We had a bit a nightmare where a rebrand really taken our rankings, so the goal has been to recover then grow. Our account manager has been great with timelines and keeping us in the loop, and we've got a whole team behind the scenes handles the tech improvements and articles. We've seen our rankings improving month on month and also in the AI answers bits. Having them take the lead on the onsite stuff rather than pushing it back on us has been the biggest win. Really impressed with the communication and progress so far!

23 February 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Abel,
Thanks so much for rating your experience 5-stars. We're so happy to learn you're pleased with your progress and impressed by the communication from the team.
Kind regards,
The SEO Works team

Rated 5 out of 5 stars

Nice experience with them.

We're in a really niche industry, but tom, Jack, and the rest of the team managed to get their heads around our business model quickly. They've basically taken over the backend of our site, fixed speed issues that were flagging up, and worked right alongside our in-house designers to get the structure spot on.

We have monthly Google Meets where we actually look at our original brief to see if we're hitting targets, and they aren't afraid to pivot if we need to focus elsewhere. If you're thinking of hiring them, my only advice is to have a solid brief ready to go so everyone is on the same page from day one.

2 February 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Robert,
Thank you for taking the time to leave such a great review about your experience. We'll be sure to pass on your kind words to Jack and Tom.
All the best,
The SEO Works team

Rated 5 out of 5 stars

We brought these guys on to manage our...

We brought these guys on to manage our PPC. We chose them after a free audit they did for us, and their experience in the field was pretty clear. Working with two of their team members right now and their knowledge is impressive, always quick to respond to any random questions or concerns I have. It's still early days but results have been impressive and hoping for more to come, happy with the choice so far!

10 February 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Depends,
Thank you for rating your experience 5-stars. While you're early in the campaign, we're so happy to know how impressed you are and are excited to see where the campaign goes!.
Best wishes,
The SEO Works team

Rated 5 out of 5 stars

Excellent Communication & Great Results

I've been using The SEO Works for over 12 months now, for both organic SEO/GEO and also Google PPC, and can honestly say the service and results from my team there have been amazing. Month on month growth, always clearly communicating the plan and areas to tackle and optimise next, the overall ROI has made a huge difference to my business. Can't recommend the team at SEO Works highly enough.

17 February 2026
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Martin,
Thank you for taking a moment to leave such a kind 5-star review about your experience. We're so pleased to know you'd strongly recommend our services. We'll be sure to pass on your comments to the team.
All the best,
The SEO Works team

Rated 1 out of 5 stars

The same problem

**Important note on the reply given by the SEOWorks, below. I have the analytics reports open in front of me, and there was no improvement in organic traffic. The only temporary improvement came from an article we wrote ourselves.

Also, the CEO has not reached out by phone. The only communication we ever received from the CEO an email was to attempt to have our endorsement of another negative review removed. When we refused we received no further communication. Make of this what you will.**

We encountered the exact issues reported by Steve in another review here.

We saw no benefit whatsoever in our SEO traffic despite a six-month investment, and raised our concerns on multiple occasions; and during multiple calls and emails throughout the campaign. We have in writing where we raised the issues in detail.

The low point of the campaign was probably when we alerted TheSeoWorks that we had been completely delisted from Bing during their efforts; they had not noticed. We asked them to investigate and resolve, which never happened. So we actually ended the campaign in a worse position than we started.

We terminated the contract at the first possible opportunity (6 months and £12k+ spent).

After complaining, we attended a campaign review meeting at the end of the six months, at the end of which one of their representatives suggested the single solution of pausing the work in case we wished to restart later. We did not.

Many months later, we received an email from TheSeoWorks’ CEO, which we expected would be to apologise and to look to make up for the terrible results they had provided, on a complimentary basis.

Instead, he asked that we remove our endorsement of someone else’s negative review so it would not be so prominent when people searched for TheSeoWorks.

We sent a detailed reply explaining the poor service we had received, and that we would not remove our review as a result.

They failed to respond.

16 July 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thank you for your feedback. We're sorry you feel the campaign did not meet your expectations - please allow us to provide further context on what you have mentioned.

The data shows that our team were able to grow your organic traffic by 97%, newsletter signups by 400% and non-branded search impressions by 584% - all within the first five months of the campaign.

Given that yours was also a brand new site with no previous search engine authority, and in the highly competitive travel comparison sector, we feel this is demonstrable progress.

But SEO is also fundamentally a medium to long-term investment, especially for a new domain. We are confident that had the campaign continued, we could have built on this early foundational growth even further.

Our CEO has personally reached out via telephone to discuss these matters directly with you. To date, these calls have gone unanswered. He has left his number with you and we would appreciate the opportunity to speak further.

Rated 5 out of 5 stars

SEO Works helps me to improve...

SEO Works helps me to improve conversions, manage PPC and grow organic traffic. Since working with them I have seen a complete shift. Organic now drives most of our visits. I have been able to optimize AD spend while getting far better results. They also help with AI answers. Genuinely impressed by their commitment to our goals and the quality of support.

17 December 2025
Unprompted review
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Reply from The SEO Works

Hi Joe,

Thanks for the 5-star rating. We're so happy that you're seeing such great results! Thanks for the kind words,

All the best,
The SEO Works team

Rated 5 out of 5 stars

Pro-active and results driven

Pro-active and results driven. So far so good.

27 November 2025
Unprompted review
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Reply from The SEO Works

Hi Imogen,

Thank you for taking the time to leave us a 5-star review. We're really pleased to see everything is good so far.

Have a great day,
The SEO Works

Rated 5 out of 5 stars

They played a key role in improving the...

They played a key role in improving the search result. Their input on site structure and content made a massive difference. They provide clear report and easy to understand.

4 November 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Charlie,

Thank you for the 5-star rating! We're so glad to have made a massive difference to your site, and find the monthly reports easy to understand.

All the best,
The SEO Works

Rated 5 out of 5 stars

Top class SEO service.

We tried handling SEO ourselves but these guys delivered results we couldn't. We are now seeing traffic and sales. We trust them get on with it.

26 October 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Charles,
Thanks for the trust! We're really pleased to hear about your great results. We hope the site continues to grow for you!
Have a great day,
The SEO Works

Rated 5 out of 5 stars

SEOWorks helped us improve our SEO and...

SEOWorks helped us improve our SEO and AI visibility and increase leads through the website. Comms were smooth, with monthly check ins and clear focus on results. They listened to our ideas and fed back to make sure we were doing the right things. Fairly priced and the return made it worth it.

27 October 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hello Ulrich,
We're really happy to learn more about the experience you've had using our SEO services and that you're taking full advantage of our AI services!
All the best,
The SEO Works

Rated 5 out of 5 stars

SEOworks helped us get results from...

SEOworks helped us get results from Google. They set up SEO and PPC and tracking and we are getting steady leads in every wk. Team is easy to deal with and explain things for my simple brain! They have been at this a long long time, top team.

27 October 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Michael,
We're so pleased you've seen great results from our campaign! It's been great to work with you on it.
Best wishes,
The SEO Works

Rated 5 out of 5 stars

We wanted to boost our Google rankings...

We wanted to boost our Google rankings and improve how the site performs. SEOWorks have been massive helping us to do this. Have seen steady growth in traffic and search rankings. Monthly meetings with Ben are clear and helpful and he is quick to support us with anything we can't handle. Every though they are big it still feel like we were working with a local team who really cares.

4 October 2025
The SEO Works logo

Reply from The SEO Works

Dear Cameron,
Thank you for taking the time to leave us such a great review. We're so glad the monthly meetings with Ben are helpful; we will be sure to pass on your kind words!
Kind regards,
The SEO Works

Rated 5 out of 5 stars

The SEO Works helped us build traffic...

The SEO Works helped us build traffic back up after a site migration. Then later on shifted focus to digital PR, which was great. Their ideas were creative and brought in solid backlinks. The monthly reports sometimes came in late, but the digital PR side was definitely where they shone.

26 September 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Antanas,
Thanks so much for leaving us a 5-star review. We really appreciate your kind words.
All the best,
The SEO Work's team

Rated 5 out of 5 stars

They made SEO feel clear and...

They made SEO feel clear and manageable. They helped us get on the first page of Google for loads of keywords, including the AI bits. They were on time with what they promised and we could see results coming through. Looking back, we strayed from their recommendations sometime but should have listened to their advice more.

22 September 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi there Dylan,

Thank you so much for your 5-star rating and kind words about your experience with our SEO services.

All the best

Rated 5 out of 5 stars

Very easy and professional to work with; great results

Very easy to work with, and super professional delivery. Worked with Jake who organised an effective campaign - we're seeing results already!

1 April 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Guitar Village. Thank you for your very kind review and 5-star rating. We will be sure to pass on your words to Jake as well. Best wishes.

Rated 5 out of 5 stars

We are seeing more people getting in...

We are seeing more people getting in touch through the website. They take our ideas on board but also guide us towards what works best. Helping us reach more users and getting them to spread the word. The work they do is spot on. They are not the cheapest, but the quality of the work and the level of service makes it worth it.

1 July 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hi Zak, we really apprectate you taking the time to leave us some lovely feedback. We're so glad you're happy with everything!

Rated 5 out of 5 stars

Reliable and Organized Service

Reliable and organized. They stay on the top of everything without needing to be reminded. Deadlines are met, Progress is clear, and update me regularly. They make it easy to stay in the loop and show they genuinely care about doing things well.

24 June 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Hello Alan, thank you so much for the kind review and 5-star rating. All the best!

Rated 5 out of 5 stars

Great expertise and pleasure to work with

SEOWorks were great to work with - always proactive in identifying opportunities for our business and demonstrating clear expertise in crafting strategies to help us reach our goals.

In particular, our Account Manager Samuel was a real pleasure to collaborate with. He was dedicated, responsive, and provided valuable input across both strategic planning and technical optimisation.

Hopefully our paths will cross again in the future!

16 April 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thanks Simon, your kind words are much appreciated! We'll make sure the feedback is passed on to Sam.

Rated 5 out of 5 stars

Their PPC works is about six months in...

Their PPC works is about six months in and we've already seen clear improvements in how efficiently we're spending. Cost are down year on year, and revenue has stayed steady. On the SEO side, we've seen big gains in keyword ranking and visibility. They're easy to work with and good at explaining thing. You feel confident in where your budget's going, and the results speak for themselves.

27 April 2025
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Reply from The SEO Works

Hi Thomas, thank you for taking time leave us such a great review. All the best

Rated 5 out of 5 stars

Great SEO and website agency

The SEO Works team have been great in helping us improve our search engine rankings and fix legacy issues with our website. They are only ever an email away and no question is ever too much trouble.

7 May 2025
Unprompted review
The SEO Works logo

Reply from The SEO Works

Thanks for your great feedback, we are glad to be of help!

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