Finished book is amazing. It was great to be able to personalise my child's story so we can look at this as they grow up.
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Such a great concept, incredibly easy to use and completely editable. My 2 year old daughter now has her very own story, full of photos presented in a professional way that she can keep forever. It ha... See more
My book arrived quickly and was nicely packaged. The only reason I gave 4 stars instead of 5 is because the title on the front cover is confusing and I think, incorrectly punctuated. The read was ver... See more
I have received a copy of my friend’s book. What a great idea to preserve your memories for future generations. The text is well laid out with relevant photographs interspersed amongst the pages whic... See more
Company details
Written by the company
We are the only publisher of fully customizable children’s books that help parents talk honestly with their children about egg donation, sperm donation, surrogacy, adoption and fostering. There are versions for traditional, same sex and single families and all books are 100% editable – parents can change all the text so it truly is THEIR family story. Families love our books and now we offer organizations a branded version for gifting to their clients. Parents find it tricky to find the right words. Talk to us about creating a book with your branding and messaging so you can give them a thoughtful and helpful gift.
Contact info
United Kingdom
- admin@sensitivematters.net
- www.sensitivematters.net
Finished book is amazing
Finished book is amazing. It was great to be able to personalise my child's story so we can look at this as they grow up.
easy to make and soo beautiful
The book was easy to make and turned out even more beautiful than I had ever imagined!
Can’t wait for the moment i can read it to my son when he is big enough…
Looks great!
Creating the book was really easy. It looks great and my daughter loves it so much. :)
Wonderful experience and product
The product (personalised photo book) is amazing and high quality. And the customer service team were exceptionally friendly and helpful and sorted my little hiccup swiftly. I can highly recommend Sensitive Matters and their work is so important!
Creative way to tell our children how special they are and that our family is not less than other family.
I am glad there are creative ways on how we can tell our children how special they are and that our family is not less than other families. Thank you so much for this Sensitive Matters and European Sperm bank.
Well made with possibility for variation
It's so important to tell donor conceived children where they come from, but it has to be in an adequate and sensitive way. The book of Sensitivematters does an awesome job in that and even gives you the possibility to create your own story and add your own pictures. Thank you for that!
The book is very high quality and we…
The book is very high quality and we love it. One picture is printed as black square though. Maybe it was my fault for not checking the preview version close enough.
10s across the board!
Love the book option, and it was super easy to create and personalize!
The customer service was amazing
The customer service was amazing. Not just really thorough but really personable and kind. Really good quality product and good system also. Postage was quicker than it said it would be. Really happy with this.
So worth it!
Brilliant website. Book is so customisable and my final product was absolutely stunning. So very appreciative!! Team are responsive and helpful too.
Beautiful book
Beautiful book. Easy to adjust content and order. Great story. Thanks
A really lovely book to help my son…
A really lovely book to help my son understand how he was born. Easy to complete on a PC and can change anything you like. Hardback and really good quality paper. Fast delivery too. Would highly recommend my
Very Special Book
The personally put together Book is a very Special Gift for the offspring. The loving Details and Little Things make it something very special!
Good quality finish to personalised book
This website was recommended by DCN to create a personalised story for my children and it had some great text to guide me on what to say as well as helpful templates to lay it all out. The book came exactly as I designed it and the finish is brilliant. This will be a treasured book to see my children through their childhood and then a lovely keepsake. Thank you.
Appreciations
I really appreciated the help that you gave me, since I didn't understand how to proceed
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