Sensibus Reviews 369

Nice and timely. About to order again. Thank you.

Good quality of products but poor customer service. My order was shipped incomplete, no answer after 2 weeks.

I place one order for Olives and after they arrived I sent an email to the company asking the shelf life and or refrigeration. It's been more than 2 weeks and I have not received a response. I am concerned about consuming them now and may just trash them as opposed to take a risk.

Quick service, great packaging.

Bianca was an absolute treasure and helped me with obtaining my much needed Alce Nero Tipo 00 flour which is an absolute requirement for my speculaas. No flour, no speculaas! She assisted me above and beyond the call of duty and I'm forever grateful and a forever customer because of the service I receive. The flour was packaged perfectly, shipped promptly. Thank you for being a reliable source for hard to find ingredients! You're simply the BEST!!!

The worst customer service you could ever find in the history of e-commerce! They may offer and sell exclusive products but beware of how they transact with customers. They have a toll-free number that you can call but with no live agent to speak to when you have any concerns with your order. They can only call you and relay info such as unavailable items over the phone and refuse to have anything documented in writing or by email. The worst part? They do not issue refunds/credits for unavailable items that were not shipped in the order! Stay away

Fast delivery, excellent packing! Hard to find product, will be back.

You not only assisted me splendidly with a custom order but I enjoyed learning about some new culinary twists such as panpepato with cheese for after table.

My order was delivered quickly and tasted fantastic! Will be ordering again soon!

Very exceptional experience from a first time customer with my order. Packed beautifully and safely. I love the product. I'll be re-ordering. Thank you.

very polite. Called me several times with shipping updates because I live in Florida and I had placed my order about the time the hurricane Doriana was going on. I appreciated their efforts very much.

Great food, excellent shipping service. Thanks, Bruce Tretter, Westborough, MA

It was just the cheese we were looking for that we had eaten in Europe! Super satisfied! Will order again.

Fabulous product and great, speedy service! Love 💕 the muesli biscuits and even tried some additional items... all delicious

Excellent service. I found a rare cheese I was having a hard time finding. Two days later it was on my front porch.

Best cheese ever, comes with ice packs,they were still frozen. The only problem is the cheese didn't last , it was so good . Can't wait to place my next order.