SFC Service Reviews 

27
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Aftermath of food brought from this food takeaway is awful especially when the body reacts unpleasantly from what is put in. Absolutely appalling!

Rated 1 out of 5 stars

2 times our freight was not passed by customs because the sender used the wrong shipping methods and so SFC returned the items to the sender, BUT SFC DID NOT record the returns in their tracking syste... See more

Rated 5 out of 5 stars

My company used to freight our products to Europe and then ship them from within Europe. Instead, we had SFC ship 100 packages from China to Europe. We saved money, the packages arrived quicker,... See more

Rated 1 out of 5 stars

Just horrendous in every way possible. After using them for the last couple of months, I have had more sleepless nights from their horrendous service, antiquated tracking and non-existant assist... See more

Company details

  1. Freight Forwarding Service

Written by the company

17 years 3PL experiences in China-to-worldwide order fulfillment service. Offering China warehouse, order fulfillment center, omni shipping arrangement, China dropshipping, product sourcing, tax refund and prep.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

27 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(27)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible

my parcel was meant to come on the 20th of December and now it's almost the new year. Aftership and their tracking service both show that my parcel has been in Sydney (the other side of Australia). For 20 days.

29 December 2021
Unprompted review
Rated 1 out of 5 stars

Just horrendous in every way possible

Just horrendous in every way possible.

After using them for the last couple of months, I have had more sleepless nights from their horrendous service, antiquated tracking and non-existant assistance when things go wrong (which they do more often than not)

So, looking for a reliable 3PL in China, keep looking...

2 December 2020
Unprompted review
Rated 1 out of 5 stars

Been using SFC Since more than a year…

Been using SFC Since more than a year and now I will quit. What I can say is that this company is not suit for international business. Their system is really ****, I recommand to friends and they broke because or being unable to parameter properly. They do not respect their delivery time on international and the customer service is getting more and more worst and there is very bad communication. The account manager Libby was completely unable to understand our needs, the prices raised without we know and we been loosing money on their table. I can't understand how a company like this still alive, old system like in the 2000, no reaction from the company only take their cash. Been loosing 50+ packages stucked in packed stage without I know it and pricing is added hidden fees, they increase prices wihout being clear.

8 June 2020
Unprompted review
Rated 1 out of 5 stars

SFC = Something FU**ING CRAPPY

IF you are unlucky and got this company called SFC. So I can only regret the grief of your part and my part.
Because nothing works on their website it is not possible to track packages that you ordered. O they usually do not respond to emails when you send a request for parcel status. Slow to ship packages to destination country.
Had been faster to send packages with dog sled.
If it is possible to choose other freight providers, do so.
Had it been possible to give them a lower score, the grade would have been -3.

28 November 2019
Unprompted review
Rated 1 out of 5 stars

Quotation price is not meaningful

Quotation price is not meaningful, be careful with your bill, as sometimes you will be charged with volume weight and you would never know. They claimed that they used extra layer of package which leading to a larger size of parcel when it got scanned or weighed.

I am trying to argue and get my money back, see if I will success.
I may come back to revise this depends on the outcome

5 July 2019
Unprompted review
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