Sell Your Problem Car Reviews 2,690

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting how easy, quick, and smooth the entire process is. People appreciate the fair prices offered for their vehicles and the prompt payment, often received before collection. The staff is frequently described as professional, helpful, and friendly, making the experience stress-free and efficient. Reviewers also note the company's efficiency in handling documentation, such as with the DVLA, and their willingness to match prices. The user experience is consistently positive, with many finding the process straightforward and transparent from initial quote to final payment and collection.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Payment

Users describe positive interactions with payment, highlighting its speed and efficiency. Many customers... See more

Price

People report positive experiences with price. Customers consistently praise the fair and decent prices... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found dealing with Sell Your Problem Car extremely easy and, best of all, quick! I had done a lot of research, read a wide range of reviews of various similar companies - and chose these guys. Oth... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

Due to a timing chain fault on my Jaguar Xe it became uneconomical to repair so looked at options. From getting the initial quote to collecting the car it couldn't be smoother. Sean spoke to me, confi... See more

Company replied

Rated 5 out of 5 stars

Great, professional and trustworthy company. I dealt with Harvey who was friendly, efficient and helpful from beginning to end. They pick the vehicle up sooner than other companies, pay you before c... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Market
  3. Car Repair and Maintenance
  4. Car Service
  5. Salvage Dealer
  6. Used Car Dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Unbelievable service

Unbelievable service. Thought was too good to be true. Such a quick process! Sean even sorted out the paperwork changing over the car owner. Excellent communication . Got back to me straight away and great proce compared to other companies! Highlighted recomend

21 July 2025
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Reply from Sell Your Problem Car

Hi Christina,

I'm really glad we could help! Thank you for the lovely review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Harvey Jones was very helpful with all…

Harvey Jones was very helpful with all my enquiries. They made it a hassle free sale and arranged with the garage to have the car collected. Very happy with their service. Thank you.

25 July 2025
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Reply from Sell Your Problem Car

Hi Vicki,

I will pass on your kind words to Harvey, he'll appreciate it a lot.
Thank you for taking the time to leave us a lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

A very simple process to seek a problem car

Harvey made the whole process very easy and even though I was sceptical at the beginning that it might be a scam. I was wrong and they provided a very easy way to get rid of a Nissan Qashqai with a blown engine. I would advise everybody to avoid Nissan as their customer service is non existent

23 July 2025
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Reply from Sell Your Problem Car

Hi John,

I'm really glad you trusted us in buying your broken Nissan Qashqai. Thank you so much for the nice review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

I dealt with Harvey after unfortunately…

I dealt with Harvey after unfortunately the engine on our car going after a turbo replacement and I can’t fault him.. no nonsense.. extremely helpful and very well organised and sorted within days..paid promptly, would highly recommend if your unfortunate enough to have a busted car!

18 July 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Liam,

I will pass on your kind words to Harvey, it will mean a lot to him. Thanks for recommending us and and even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Highly recommend

Nice and honest people to talk, will guide you through step by step the process, I couldn't be more happier with the result and all completed in 24hrs, money in my account and DVLA notified, excellent customer service

22 July 2025
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Reply from Sell Your Problem Car

Hi Neil,

Thank you very much for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Everything went to plan from start to…

Everything went to plan from start to finish from first contact to my car being collected, can't really fault this company.

16 July 2025
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Reply from Sell Your Problem Car

Hi Stephen,

Thank you for leaving us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Speedy & Trustworthy Service

The process was quick, friendly and extremely professional. Most importantly it was exactly as described in the original email. I would not hesitate to recommend Sean and his team to anyone needing a similar service.

18 July 2025
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Reply from Sell Your Problem Car

Hi Gary,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Broken car but very efficient and rapid…

Broken car but very efficient and rapid service

17 July 2025
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Reply from Sell Your Problem Car

Hi Steve,

I'm glad we could help, thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Friendly, Fast and Money in my account before the car was collected.

Friendly, fast service and money in my account before the car was collected.

I was sorting trying to get my mums Ford Fiesta repaired but whilst waiting on the garage to have a look I came across Sell Your Problem Car when searching for quotes on selling instead as the cambelt had snapped.
They came back with a quote far better than the several others that I had contacted.
The quote was based on the issue with the cambelt but after a local garage has looked at the car the fault has escalated into needing further repair work.
I called "Shaun at Sell Your Problem Car" and explained the situation and asked for a revised quote as I now had half the engine in the boot. Shaun agreed to honour the original price :-).

Upon agreeing to sell my car to Sell Your Problem Car the whole process took only a couple of hours!
In that time they had contacted the garage to arrange collection, contacted DVLA to advise the car had been sold to them and then paid the money into my mums account before the car had even been collected by them.

The process was so easy and fast! I will certainly be letting family / friends know about them if they have a car under 10 years old to sell!

11 July 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Jane,

I will pass on your kind words to Sean, it will mean a lot to him. Thank you for taking the time to leave us a lovely review, it means the world to us.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Brilliant service

Recently sold my car to SellYourProblemCar , nothing but positive feedback- was very good service & quick payment. Sorted the DVLA out for me and also provided me updates via text. Thanks so much and big shout out to Harvey who was superb !

17 July 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Josh,

I will pass on your kind words to Harvey, it will mean a lot to him.
Thank you for taking the time to leave us a lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Brilliant service

Such a fantastic, simple and quick service. My car on finance that had ran out of guarantee had some engine problems with the garage advising that it needed to be sent to a scrap yard. This left me in a real hole financially.
Harvey from the company paid me £1750 for my broken car which i was totally shocked at, needless to say I bit his hand off. The payment was prompt and was paid before the car was picked up.
Thank you so much guys!

15 July 2025
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Reply from Sell Your Problem Car

Hi,

I'm really glad we could help with your car! Thank you so much for the nice review, it means the world to us.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

easy and fair

7 July 2025
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Reply from Sell Your Problem Car

Hi Mrs Smith,

Thank you very much for the review, it means a lot to us.

All the best from the team at Sell Your Problem Car

Rated 1 out of 5 stars

Scammers

Sent me marketing items through the post which I had to pay for due to unpaid postage, very underhanded!!

8 July 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Logan,

This was a genuine and honest mistake. We like to get back to garages we have collected from to thank them for their help, with a message and a mug in the post. We have a new trainee who's job was to pack the items and book in the postage. Unfortunately, they booked in the packages as 2.5cm instead of 25cm. We had no idea until we heard back from some garages. We cannot apologise enough.

We are now in the process of contacting everyone affected to pay for the outstanding postage.

I believe the outstanding postage charge is around £3, could you please get in touch with us as soon as possible so we can get you paid.

We have been trading for over 10 years with excellent reviews and customer feed back. We are really not scammers, we're just a small business who made an honest mistake.

Once again, a massive apology from all of us here.
Sean at Sell Your Problem Car

Just an an update, since our reply we called the reviewer to explain and find a resolution and they hung up on us. We sent them an email, and we got no response. We then wrote a handwritten letter to the reviewer with a full refund for the postage and we have still heard nothing back.

Rated 5 out of 5 stars

Would definitely recommend

I received a quick response to my initial inquiry, the service provided by Sell Your Problem Car, was speedy, efficient, friendly and they did exactly what they said they were going to do. A no hassle service. Would definitely recommend to anyone looking to sell a 'problem' car. They responded so much quicker than other companies I approached.

2 July 2025
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Reply from Sell Your Problem Car

Hi Mr Parker,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

This was the easiest transaction I’ve…

This was the easiest transaction I’ve ever made. Would highly recommend to any struggling to sell their problem vehicle.

2 July 2025
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Reply from Sell Your Problem Car

Hi,

I'm really glad you found our process easy, that's what we aim for. Thank you for the nice review, it means a lot!

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Straightforward no nonsense service

Straightforward no nonsense service

would highly recomemnd

26 June 2025
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Reply from Sell Your Problem Car

Hi,

Thank you recommending us and thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Brilliant communication.

Brilliant communication.
Fair Price.
Incredible response time.
Very prompt payment.
Great people to deal with.
Highly recommend.
Sorry I must mention Harvey. Excellent persona over the phone. Other companies could take note and find more Harvey's.

30 June 2025
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Reply from Sell Your Problem Car

Hi Steve,

I will pass on your kind words to Harvey, it will mean a lot to him. Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Quick and simple website to use

Quick and simple website to use, fast responses, friendly staff, and quick turn over. Oh and they also gave me a pretty good deal on my broken car. Thanks again!

18 June 2025
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Reply from Sell Your Problem Car

Hi Elis,

No problem! Thank you for the lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Very fast response and arranged…

Very fast response and arranged collection of the car and transfer of money straight away. Friendly and helpful service throughout.

16 June 2025
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Reply from Sell Your Problem Car

Hi Eric,

Thank you for taking the time to leave us a review, it's really appreciated.

All the best from the team at Sell Your Problem Car

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