App is very cool, no complications. For me,,, the bank staff in Florence was very nice. The only problem what I have is that I can't withdraw more than €500 per day due to security reasons,,, even on... See more
Company replied
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I have lived in many countries, and I’ve never witnessed such a terrible service at a bank, the staff was extremely rude and made no effort to speak English or try to help understand, in the end I cho... See more
Company replied
Sella bank is very good bank with very nice application , i recommend it.
Company replied
Sella is a very good bank, my husband and I have been using it for 2years.
Company replied
Company details
Written by the company
Banca Sella S.p.A. è stata fondata nel 1886 a Biella con la denominazione di Gaudenzio Sella & C. Nel tempo la banca è cresciuta espandendosi prima a livello provinciale, poi regionale e nazionale. Oggi Banca Sella ha una presenza a livello nazionale rappresentata da quasi 300 succursali ed è riconosciuta per le sue eccellenze in particolare nei settori del private banking, dei sistemi di pagamento, nel commercio elettronico e nelle soluzioni digitali.
Contact info
Piazza Gaudenzio Sella 1, 13900, Biella, Italy
- 800.142.142 dal lunedì al venerdì: dalle 8.00 alle 21.00. Da estero e cellulare: +39-015.2434617
- info@sella.it
- www.sella.it
4.2
Great
6K reviews
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Sella is a very good bank
Sella is a very good bank, my husband and I have been using it for 2years.
11 March 2026
Unprompted review
Reply from Banca Sella
Hi Marthina, thank you so much for your positive feedback! :) Have a nice day, Veronica - Team Sella
Sella bank is very good bank with very…
Sella bank is very good bank with very nice application , i recommend it.
28 February 2026
Unprompted review
Reply from Banca Sella
Thank you so much for your positive feedback, Kareem. :) Have a good day, Veronica - Team Sella
Banca Sella Santhia is very kind person…
Banca Sella Santhia is very kind person and polite.
19 March 2025
Unprompted review
Reply from Banca Sella
Thank you for your positive feedback! :) Veronica - Team Sella
Reply from Banca Sella
Ciao Rocco, ci rattrista molto ricevere questa recensione, lavoriamo sodo ogni giorno per continuare a rendere i nostri servizi online sempre più funzionali e comodi per tutti i nostri Clienti. Abbiamo provato a metterci in contatto con te in questi giorni per approfondire la tua segnalazione ma non siamo riusciti a trovarti. Per qualsiasi dubbio o difficoltà, siamo disponibili al numero dell'Assistenza Clienti > 0152434617. Grazie, Veronica - Team Sella
App is very cool
App is very cool, no complications. For me,,, the bank staff in Florence was very nice. The only problem what I have is that I can't withdraw more than €500 per day due to security reasons,,, even on my written request where some banks allow u to do. I don't see the logic behind this. The bank say it's the Italian government regulation. The bank can trace my mobile number and contact me on this at anytime to solve it. I maintain another account purely because of this situation
1 June 2025
Unprompted review
Reply from Banca Sella
Hi Angelino, thanks for this review! It was truly a pleasure to be able to clarify the situation at the branch and resolve everything! :) See you soon, Simona - Team Sella
For my usual operations the trading platform is more unnecessarily complicated than before.complicated
For my usual operations the platform works as before the recent changes. T
Instead, I find the trading platform unnecessarily complicated for my use and difficult to permanently modify the presentation on the screen according to my preferences. One example, there isn't the total current value of the assets held, only the total cost of the initial investment. I was familiar with the old layout and I miss it. On the Sella Invest app, access it difficult with numerous requests for numerical and fingerprint codes.
24 October 2025
Unprompted review
Reply from Banca Sella
Hello Michael, we are very sorry to read your words. We strive to uphold the highest safety standards for all our apps. However, if you need our assistance with using our trading platforms, please call us at the dedicated number > 0152434630, and we will guide you step by step! Thank you very much, Simona - Team Sella
E' UN'OTTIMA BANCA
E' UN'OTTIMA BANCA. DISPOLNIBILE CORDIALI ED EFFICENTI
10 October 2025
Unprompted review
Reply from Banca Sella
Ciao Giovanni, ce la mettiamo tutta quotidianamente e questa recensione ci rende felicissimi! Grazie di cuore, Simona - Team Sella
Application improvement
The only thing I see missing and should be improved is adding the English language to the application
31 May 2025
Unprompted review
Reply from Banca Sella
Hello Ousama, thank you for your feedback! We will take your suggestion to heart. ;) Cristina - Team Sella
It is beautiful bank
9 July 2025
Unprompted review
Reply from Banca Sella
Hi Leonardo, thank you so much for your positive feedback! :) Have a good day, Veronica - Team Sella
Reply from Banca Sella
Ciao Cristian, questa recensione a 5 stelline ci rende orgogliosi! Grazie mille, Simona - Team Sella
Please you should have English version…
Please you should have English version of your web and App for international clients and English speaking clients. Grazie mille!
21 June 2025
Reply from Banca Sella
Hello Andrei, thank you for your feedback, it is important to us! Simona - Team Sella
Reply from Banca Sella
Thanks to you for your feedback! :) Cristina - Team Sella
Reply from Banca Sella
Thank you so much for your positive feedback! ;) Have a nice day, Veronica - Team Sella
Great People, best attention
Banca sella have a great service the first time i went to Oulx was clear and open to help me on any questions I had.
19 March 2025
Reply from Banca Sella
Hello Luis, being able to help you at all times is important to us! Thank you very much, Simona - Team Sella
Reply from Banca Sella
Thank you for this five starts feedback! :) Have a good day, Veronica - Team Sella
Excellent service and very professional…
Excellent service and very professional personalised experience.
1 October 2024
Reply from Banca Sella
Hello Ruba, thank you very much for this positive feedback! Have a great day, Simona - Team Sella
Reply from Banca Sella
Thank you for your feedback and stars! ;) Cristina - Team Sella
Reply from Banca Sella
Hello Bahar, thank you so much for this feedback! Have a nice day, Simona - Team Sella
User friendly
18 September 2024
Reply from Banca Sella
Ciao Giorgio, grazie di cuore per aver trovato un attimo del tuo tempo per lasciarci il tuo feedback! A presto, Veronica - Team Sella
I don’t feel my money is safe here.
11 December 2023
Unprompted review
Reply from Banca Sella
Hi Paola, please reply to our private message and leave us your details, so that we will understand your needs and help you. Thank you, Veronica - Team Sella
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