Houseplant water irrigation kits for holidays - do not work! Various bottles purchased to find a good fit. Water distributes quickly when tested in a glass/vase. But when inserted into soil, water doe... See more
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Had an issue with one of bird feeders. Replacement sent promptly along with prepaid shipping label to return the damaged one. Thank you Dawn 😊 The feeders certainly have fooled the squirrels thus f... See more
An order was placed and delivered on time; delighted with the item. Already nothing less than five stars. But then we were faced with an interesting and unexpected technical glitch, which was not only... See more
Repeat customer. Products ordered have been good and as described. Sadly recent order was a few days late on advised delivery via their poor courier Yodel. When I contacted customer service there wa... See more
Company details
Written by the company
A wide range of essential products for the home and garden, helping you to make the most of your outdoor space.
Contact info
Poole, United Kingdom
- 01258 837 970
- www.selections.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Excellent customer service from Dawn at…
Excellent customer service from Dawn at Garden Creations. Original carrier that was used to send me my order muddled it up and left me with an order from another company for someone else miles away! After contacting Garden Creations they immediately sent me another package via a different courier and communication was excellent. Problem was not of their making but sorted immediately. Great customer service, so they’ll be seeing me again!
Selections are excellent.
I was losing the will to live with Status company. They kept sending the wrong item. Finally I cancelled and turned to Selections. They sorted the problem immediately. An excellent business.
Exemplary customer service
An order was placed and delivered on time; delighted with the item. Already nothing less than five stars. But then we were faced with an interesting and unexpected technical glitch, which was not only speedily resolved but also in a gold standard way. Outstanding. One purchase and a glitch has resulted in a life-long customer!
I received an incorrect item via Amazon…
I received an incorrect item via Amazon and contacted the seller directly to rectify the issue. Their customer service was superb, swift resolution to the issue, with excellent communication both by phone and email. Dawn is a credit to the company and I am thrilled with the product received. Highly recommend this company.
Great service
Great service, will definitely buy from them again. Great prices and range.
I erroneously entered a different delivery address and Dawn replied to my email and ammended it for me supwr quick. Very pleased with the customer service and the products!!! Will definitely buy from Selections again!
Good company
I had issues with the delivery company and reverted to Garden Selections who immediately sorted things out and sent my order again with a different courier
The lady Dawn who I was dealing with at Selections was very helpful indeed
The product -dog door hooks on slate plate was of good quality and we are very happy with it
Good company to deal with
Good company to deal with, I wanted some information about an item before making my purchase, my email was answered very quickly and efficiently.
Would definitely recommend.
Great service
Great service. Lovely lovely product. Would recommend to anyone.
Great costumer service replacing my cast iron…
Great costumer service my cast iron wall bracket came broken in the package and they helped me without hesitation and sent out a replacement without a problem. Many thanks
Beatrisz
⭐️ ⭐️⭐️⭐️⭐️
A pleasure to use …
A pleasure to place an order with a web site that was sound and sensible.
Amazing service
Amazing service, with prompt shipping. Item received perfectly described from the website. Very happy, will be purchasing more items for the garden!
Unbelievably prompt and efficient…
Unbelievably prompt and efficient service, especially these days when most companies can't be bothered to even get back to you. 5*
Great customer service after a section…
Great customer service after a section of wood from the garden arch arrived broken. Thank you.
Excellent bird feeder and superb…
Excellent bird feeder and superb customer service, would highly recommend
Brilliant service from Garden Selection …
My bird feeders were despatched very swiftly. However I the. Had cause to make contact as the delivery company suggested - via emails - that they could not deliver to me as my home was inaccessible. The support from Garden Selection was excellent. The feeders were eventually delivered. Garden Selection’s role was beyond praise. Excellent.
Very pleased with the cast iron boot…
Very pleased with the cast iron boot jack, looks great - just what I was looking for
Can’t say anything much about the…
Can’t say anything much about the product reliability yet (window sill heated propagator) except that it fits the bill perfectly & heats up. Customer service has been excellent though.
Excellent quality and value …
Bird feeding station is of excellent quality and value. Already setup and birds feeding furiously. Would highly recommend purchasing from this company.
I received a damaged product it was…
I received a damaged product it was replaced next day.
Fantastic customer service
Great company especially if you love wild life.
This company is great and customer service get back quickly. But please remember everyone, they do not work at weekends which is a pity because they are so popular. I had to return my bird ground feeder because it would allow squirrels to creep through so I’m still on the look out for a feeder for blackbirds and thrushes.
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