I love the la font frames! The service here is very good! I only removed 1 star because the delivery time took a little long. The frames and service were excellent. I would definitely purchase from yo... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The website was easy to navigate and filter. I just wish the item had more pictures, and more detailed info about colors. Online the glasses tint was one color and what we received was mirrored. Other... See more
Company replied
I found the frames at a local optical store. Their price with lenses was a hard no. I googled the brand and Select Eyewear popped up. Their price for the frames and lenses were significantly less than... See more
Company replied
Alec reached out for info needed to make sure my glasses would more precisely correct my vision. The selection of frames on the site is truly vast, & the prices are unbeatable. If you’re afraid to tru... See more
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Company details
Written by the company
At Select Eyewear, we specialize in authentic designer eyeglasses and sunglasses at competitive prices, with prescription lenses available for many styles. As an authorized retailer, we source directly from manufacturers and trusted distributors to provide genuine eyewear from leading brands. We are committed to helping customers find the right eyewear through knowledgeable support, transparent policies, and personalized service. Whether you're shopping for everyday eyeglasses, prescription sunglasses, or designer frames, our team works to make the online eyewear experience simple, affordable, and dependable.
Why Customers Choose Select Eyewear
Written by the company
- Authentic Designer Eyewear at Great Prices
- Shop authentic designer eyeglasses and sunglasses with prescription lens options available. We focus on quality products, competitive pricing, and responsive customer support to make buying eyewear online simple and dependable.
Reliable Shipping & Support
Free U.S. shipping over $75 & competitive international rates
We work hard to ensure orders are processed and shipped as efficiently as possible. Prescription eyewear is custom-made with care, and if additional processing time is required, we keep customers informed. Our support team is available to assist with order updates and shipping questions.
Contact info
Luxury Designer Eyewear & Rx Lenses
4.1
Great
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Placed an order and received…
Placed an order and received confirmation, but it’s been over a week with no shipping update or order status. Tried calling their customer service line multiple times at different hours—no one ever picks up. Emailed them for help and got what felt like an automated response saying they’d reply within 24 hours, but never heard back. Very frustrating experience.
22 January 2026
Unprompted review
Reply from Select Eyewear
Hi Raj,
I am so sorry we did not pick up the phone for you! We have been experiencing very high call volumes and are always working on finding ways to make our business run smoothly to be able to properly address the influx of phone calls we receive.
We did reply back to you today at 5:20 PM. I hope you saw our email!
So sorry for the inconvenience caused. We have your back. Please feel free to message us back with any concerns. We would love to help you as best as we can.
Alec
Alec was professional
Alec was professional, efficient, and very kind. I ordered eyeglasses and he answered my questions with transparency and expertise.
Looking forward to receiving my order.
20 January 2026
Unprompted review
Reply from Select Eyewear
Thank you, Avrom!
Alec
Informal scamming and Ignored my Emails for 3 days. Product out of stock. Slow and irresponsible
I am skeptical about online shops that sell sunglasses. I contacted Alec before I decided to make the purchase and at this stage, one would think he would divulge if an item was out of stock. No. He did not do his due diligence and behaved as though he had the sunglasses in hand ready to ship and answered all my other questions about authenticity and condition quickly.
I then placed an order and replied and asked for a shipment date. 24 hours later - no response. I sent a follow up. 48 hours later - no response. I sent a final follow up intending to take further action if there was no response. Mind you this was at the 72 hour mark. He then responded some 10 hours later saying he only "just called the supplier" (what after 3 days?? - what sort of customer service is that??) and it was out of stock.
He then told me to accept another colour. I already told him I had that colour at least 3 emails before that. He was not paying any attention or caring. Just wanted to sell me any sunglasses. I then asked for a refund and was offered a discount code to buy something else again.
No thanks, the trust is broken and this proved to me that the customer service is so bad. Why are you even selling products you do not have stock and why did you not tell me this upfront when you knew what I wanted to buy and I gave you ample opportunity to check the stock levels before allowing me to purchase it??
It may not be a scam in its full form but it is still a form of informal scamming to me. For this reason I will not purchase here again. I purchased from an Italian online store who went and contacted the supplier first before confirming anything with me and who replied to me immediately . That is the sort of shop you want to buy from, not this one who screws you around only to tell you four days later it is not in stock.
13 January 2026
Unprompted review
Reply from Select Eyewear
Wanderlust, I would like to personally address your review. This is Alec speaking.
I remember our interaction quite well, and I truly apologize for your dissatisfaction. It was never my intention to disappoint you or break your trust.
I can assure you we are not scammers. We always try to be as transparent with our customers as possible, especially in an age where online scamming is more frequent than ever before.
Please free fee to email me (our email can be found on our website) if you'd ever like to try us again. We will make things right for you.
Best price everywhere
The price was by far the best by like 30$. Worth the wait. 😬👍🏼
15 January 2026
Unprompted review
Reply from Select Eyewear
Thank you, Amy!
Alec
I made a huge mistake ordering my…
I made a huge mistake ordering my sunglasses from Select Eyewear.
I returned as organised within the given time frame. Response was satisfactory, however
I paid $35 AUD to post them back to the USA. I have now been charged another $40 postage, restocking fee and taxes and have been refunded $195 of the original $$259. $136 out of pocket, plus my return postage fee
1 November 2025
Unprompted review
Reply from Select Eyewear
Hi Julia,
Thank you for taking the time to share your feedback. We’re truly sorry to hear you were disappointed with your experience, and we completely understand how frustrating international return costs can feel.
We’re glad to hear the return process and communication were satisfactory, though we understand the overall costs involved in returning an item from overseas were frustrating. As noted in our return policy, return shipping costs, original shipping charges, taxes, and applicable restocking fees are non-refundable, which can unfortunately make international returns more costly.
We sincerely appreciate your feedback and your order, and we’re sorry this experience did not meet your expectations. We wish you all the best moving forward.
— Select Eyewear Team
You can't even get a hold of customer service
I have been calling this company to check on my order. I just canceled my order I call I email no reply no worry's tho.I filed A dispute with my bank I will my money back. But I will never use this company again. The customer service is horrible.
2 January 2026
Unprompted review
Reply from Select Eyewear
Hi Stanley,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and apologize that we did not meet your expectations, particularly regarding communication. We understand how frustrating that must have been.
Prescription orders can sometimes take a bit longer to process, as lenses are custom-made and occasionally require additional production time. We understand timing is important, and we’re sorry your order experience did not align with expectations. We also sincerely apologize if we missed your calls or were not as responsive as we should have been.
We appreciate your feedback, as it helps us improve, and we’re sorry we were unable to provide the experience you were hoping for.
— Select Eyewear Team
Charged, but never got my order
Had an issue with a frame, got a return label, sent the frames back to re-make, and never got anything back.
Plus the rest of my order was never shipped.
Of course, I was fully charged for everything. Currently trying to get a refund.
Update: Got a refund with a credit card chargeback, this was 2+ months of back-and-forth.
10 October 2025
Unprompted review
Reply from Select Eyewear
Hi John,
We’re very sorry to hear about your experience and understand your frustration. This certainly does not reflect the level of service we strive to provide.
We regret that your experience with your order and remake process did not meet expectations, and we apologize for any delays or communication issues you may have encountered. We understand how disappointing this must have been.
We appreciate you sharing your feedback, as it helps us continue to improve. We’re sorry again that your experience left you feeling disappointed.
— Select Eyewear Team
Customer service was awesome
Customer service was awesome! Paid so much less than going to my regular optometry. Lenses and frame were as described and promised. Def shopping here againnn. :)
7 December 2025
Unprompted review
Reply from Select Eyewear
Hi Raquel,
Thank you so much for your wonderful review! We’re thrilled to hear you had an awesome experience with our customer service and were happy with both your frames and lenses. It means a lot to know we could help you save while still delivering exactly what you expected.
We truly appreciate your support and are so excited to hear you’ll be shopping with us again! Enjoy your eyewear 😊
— Select Eyewear Team
do not use this company
I placed an order with their compan,y and they did not give me the frame for one month, and I have to ask for a refund. They put a frame that they do not have on ther website
15 December 2025
Unprompted review
Reply from Select Eyewear
Hi Shola,
We’re sorry to hear that your initial experience did not meet expectations and understand how frustrating delays can be. Occasionally, certain frames become backordered or unavailable from the manufacturer unexpectedly, which can unfortunately impact fulfillment times.
We always aim to communicate availability updates as quickly as possible and understand how disappointing delays can be when you are looking forward to your order. We appreciate your feedback and the opportunity to have served you again in the future.
— Select Eyewear Team
Scam
Order a pair of glasses with extra cost for speedy shipping. I never received an order confirmation. Contacted them about not knowing ig my order was placed (the money was taken on my card). They never replied back. After writing about them on social media, they finally replied. They told me the glasses were out of stock and I needed to pick another pair (why didn't they contact me to tell me that? Why wasn't it written on the site?). I replied to them within an hour, they never replied to that email. Finally I asked for a refund, again on social media (they don't reply to emails). They said they would refund me. They never sent the refund. I had to dispute the charge with my bank.
1 December 2025
Unprompted review
Reply from Select Eyewear
Hi Ashley,
We’re very sorry to hear that your experience did not meet expectations and understand how frustrating delays and communication concerns can be. Occasionally, certain frames may become unexpectedly unavailable or backordered, and when that happens, we do our best to contact customers promptly with alternative options.
We understand this situation was disappointing, and we regret any frustration caused during the process. While we understand your concerns, we can confirm that your order was refunded. We always aim to resolve issues fairly and appreciate feedback that helps us improve communication and the customer experience.
We sincerely wish you the best moving forward.
— Select Eyewear Team
Ordered glasses online
Ordered glasses online, said to be delivered by the 17th. Decent price. By the 21st I still didn’t have them, called customer service and found out they were actually back ordered. Never once was notified it was not a stock item when purchasing. I cancelled the order and now have to find them elsewhere. Don’t waste your time with these people.
21 November 2025
Unprompted review
Reply from Select Eyewear
I am so sorry about the unexpected backorder. We will use your feedback to improve our customer service and fulfillment systems.
I just received an empty box
I just received an empty box, no glasses inside.
Waited weeks and paid nearly £200 from the UK
22 September 2025
Unprompted review
Reply from Select Eyewear
Indigo, I am so sorry about this experience with us. I cannot find your order by searching the name "Indigo" in my system, but from memory, I do believe I remember what happened here... At Select Eyewear, we never ship empty boxes. It is extremely likely to think your package was stolen after delivery, which is extremely unfortunate. We always take these situations extremely seriously and do a proper investigation. We never leave our customers empty handed, even in the events of theft. Please free fee to email me (our email can be found on our website) if you'd ever like to try us again. We will make things right for you.
Perfect. Really.
Alec reached out for info needed to make sure my glasses would more precisely correct my vision. The selection of frames on the site is truly vast, & the prices are unbeatable. If you’re afraid to trust a website to fill your prescription, I get it. But my two pairs of “premium” brand glasses could not be more perfect, in every way. I’d reorder from these folks in a heartbeat!
20 July 2025
Unprompted review
Reply from Select Eyewear
Thank you SO SO much for your feedback! We pride ourselves on our unbeatable prices and our awesome customer service reps like Alec! Enjoy the frames. :)
An excellent shopping experience
I recently purchased from Select Eyewear (June 2025) and had a fantastic experience. They were the only store I found online that had the glasses I wanted. Handling and shipping were lightning-fast, and the package was very carefully wrapped. Communication with Alec was excellent—he was always available, attentive, and an absolute pleasure to deal with.
6 June 2025
Unprompted review
Reply from Select Eyewear
Thank you so much for your kind review!
Great
Great. Exactly as described, fast well wrapped and secure delivery, can’t ask for anything else.
17 April 2025
Unprompted review
Reply from Select Eyewear
Alastair, thank you for your kind review. I will make sure to pass your feedback off to our fulfillment team! I am sure they will appreciate it.
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