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Seeweb Reviews 46

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TrustScore 4 out of 5

4.0

Internet Provider
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Company details

  1. Internet Provider

Written by the company

Forte di un’esperienza ventennale, Seeweb è il Cloud Computing Provider che garantisce quel supporto tecnico e umano necessario a una presenza digitale di successo. Con quattro data center a Frosinone, Milano e Sesto San Giovanni, tutti alimentati da energie rinnovabili, e le server farm svizzere, la nostra offerta presenta una vasta gamma di soluzioni di Cloud Computing unitamente a servizi di posta elettronica professionale, housing, colocation, streaming e storage dati. Non solo provider, ma anche partner affidabile e completo: progettiamo architetture IT modellate sulle esigenze del cliente grazie ad attività di ingegneria presales finalizzate all’analisi, all’implementazione e all’ottimizzazione di progetti digitali di successo. Affianchiamo le aziende con un approccio olistico e consulenziale: esperti di fiducia sempre disponibili grazie al supporto telefonico diretto, assistenza sistemistica declinata su vari livelli, servizi di monitoraggio proattivi tesi all’efficienza della gestione delle prestazioni. Tutti elementi per noi essenziali e che rendono Seeweb il Cloud Partner ideale per accelerare il tuo business.

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4.0

Great

TrustScore 4 out of 5

46 reviews

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Rated 5 out of 5 stars

I was concerned, but then...

I was concerned because of other reviews complaining about a bad support. In fact, after registration I received E-Mails from a customer account manager and a senior cloud architect and they helped me get started. All staff was very kind and helpful and responded within very little time.
They could improve the english version of their customer portal, but the cloud management interfaces are all fully available in English language.

7 August 2023
Unprompted review
Seeweb logo

Reply from Seeweb

Thanks for your review! Our standard has always been that of supporting our customers both in the pre-sales and in the post-sales phases, also with a proactive approach. Furthermore, our ticket system is associated with the possibility of giving a feedback and our average rating is 4.93/5. Our focus on the support is the reason why we really appreciate your comment :-).

Rated 5 out of 5 stars

I like using Seeweb

As someone who has tested Seeweb's GPU servers, I can assure for their good performance. Their servers are crafted to efficiently handle AI tasks and resource-intensive workloads. Seeweb offering is flexible, usage-based billing, which is really nice. Anyone playing with AI or high-performance computing needs to have their website bookmarked.

26 July 2023
Unprompted review
Rated 1 out of 5 stars

The service is rather bad

The service is rather bad,
They don't give you solutions to problems. I do not understand how an Italian company can buy a web in English 7host.com
The service is very bad
Not recommended

11 September 2017
Unprompted review
Seeweb logo

Reply from Seeweb

Hello Carlos,

7host, acquired by Seeweb, is not an english company, but an italian company located in Pescara.

We would really appreciate if you could explain which kind of problem you’re experiencing and we are sure that we can help. We have a trouble ticket platform you can find here: https://www.seeweb.it/help-desk/ticket-system

Rated 1 out of 5 stars

Rubbish

Rubbish, their support is appalling and site is in Italian you can barely make sense of it unless use browser translation option, the translation option site offer is crap and reset to Italian on every other page.

I have been chasing them since they acquire my domains/hostings when bought 7host and the amount of support they gave me next to nothing. No one answer phone not even chat... Better go with 1and1 or 123-reg.

29 March 2017
Unprompted review
Seeweb logo

Reply from Seeweb

Hello, we are very sorry about your discomfort, our website is in italian but the support portal is multilanguage and you can call our h24 call center at number +39.0775880041 or write an email to info@seeweb.it

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