The most buggy website I have ever used. Full of bugs in the ordering part, allocated money on my account multiple times, no order actually went through. Ran into two visual errors when buying.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used to be a fan of SeeedStudio historically, but new year ordering from SeedStudio really disappointed me. Not only has it cancelled the free shipping for big orders, but didn't provide options like... See more
Company replied
Unbelievably dishonest company and support. Purchased a MR60BHA2 which was advertised as being used by someone on a couch and someone at a desk. The sensor is horribly inaccurate, saying I'm breathing... See more
Company replied
Delivery was ok and fast but ... product did not perform as expected, so I asked for a refund. Not possible, simply because the item had already been used, as stated by Customer Service. In the ear... See more
Company replied
Company details
Written by the company
Seeed Technology (also known as, Seeed Studio) is a leading open-source hardware provider focused on emerging technologies like edge AI, robotics, smart sensor system and etc. for technologists worldwide. Leveraging an open-source hardware ecosystem, we accelerate the transformation of ideas into market- ready products and solutions in order to support diverse and emerging applications across industrial. Through working closely with global developers, it integrates new information technologies in its complete and open production system, that is epitomized into “modules→devices→integrated solutions”.we have built a technology ecosystem based on an open-source hardware ecosystem, AI- driven capability and cross domain co-creation.
Contact info
9F, Building G3, TCL International E City, Zhongshanyuan Road, Nanshan, 518051, Shenzhen, China
- +86-0755-86095676
- order@seeed.io
- www.seeedstudio.com
2.9
Average
289 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowledgeable Support Staff
Mario and tson helped to get my best earning miner back online. I thought my miner was toast but Mario determined it was ok. tson shared how he helped resolve a similar issue which worked in my case. The Sensecap miner easily has the best support staff in the business. Sensecap purchase through seeed studio was a smooth experience.
15 January 2022
Unprompted review
Fast and helpful.
15 January 2022
Unprompted review
Jesse & Mario helped me get my sd back…
Jesse & Mario helped me get my sd back up and running when my original died. Took a little longer than expected but they were working on the dashboard which is a game changer for multiple miners!
14 January 2022
Unprompted review
mario is very helpful
mario is very helpful. thank you mario for your patience and your help
13 January 2022
Unprompted review
Issue solved :)
I had to replace SD card in hotspot. I received step-by-step instruction. Issue solved. Thanks Guys :)
12 January 2022
Unprompted review
The tech guys are amazing
The tech guys are amazing, they are very timely with responses and they examine everything really well. Love their work!
7 January 2022
Unprompted review
Tech support team was incredibly…
Tech support team was incredibly responsive, followed up multiple times, and resolved the issue. I’m very happy with the process.
7 January 2022
Unprompted review
Excellent tech support
Tech support for SenseCAP M1 helium hotspot has been excellent. Very responsive and will try and resolve any issues you have.
6 January 2022
Unprompted review
Absolutely great
Everything was smooth and quick, I really enjoyed talking with those guys, very professional!
Definitely, the best customer service you can get in the Helium world. Much love guys <3
6 January 2022
Unprompted review
Helpful and fast ersponse
6 January 2022
Unprompted review
Very good work
Very good work, I asked for help and on the same day they decided, thank you very much.
6 January 2022
Unprompted review
The support is eager to help you and…
The support is eager to help you and resolve your issue. They were very patient and walked me through my problems step by step. I got support literally within a minute of asking for help in a general discord chat.
I would definitely recommend them!
6 January 2022
Unprompted review
I got support when I needed it
I got support when I needed it and was helped. Fantastic support and great product. They helped me step by step to work through my issues.
6 January 2022
Unprompted review
Service for my issue was prompt and…
Service for my issue was prompt and effective, and corrected the issue I was having. I was happy with the experience.
5 January 2022
Unprompted review
Best product
Best product, on-time delivery, well-designed dashboard, and all of the above hight quality support.
5 January 2022
Unprompted review
They were fast to respond and very…
They were fast to respond and very helpful.
5 January 2022
Unprompted review
Helped with fault
Unit went down. Tech support were super responsive and able to help me get back up and running
31 December 2021
Unprompted review
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