Securranty Reviews 1,118

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the insurance to be a smart decision, especially for protecting children's devices, with the process being smooth and agreeable. The service is consistently praised for being fast, easy, and hassle-free to purchase, with many appreciating the affordability and reasonable pricing of the plans. People also noted the ease of navigating the website and the peace of mind that comes with protecting their devices. However, some customers experienced issues with the product, such as ending up with multiple policies or being charged for policies they didn't intend to purchase. A few other people also felt misled about coverage, particularly regarding used devices or when moving overseas, and some mentioned not receiving the promised device despite purchasing insurance.

What people talk about most

Product

Clients share ambiguous opinions on product, with many finding the insurance easy to purchase and essential... See more

Warranty

People report ambiguous experiences with warranty, with some customers expressing satisfaction and finding... See more

Price

Consumers find the price to be positive, with many describing it as affordable and reasonable, saving them... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and ease.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Update from below - they have contacted me both online and by phone. They are correcting the browser issue and refunding the money for the unneeded policy. "The website does not work well with Safar... See more

Company replied

Rated 5 out of 5 stars

We purchased computer insurance last year and it was the smartest thing we've done. A 13 year old toting around a computer every day is a recipe for disaster and kiddo just had to go in and get a repl... See more

Rated 5 out of 5 stars

I am so glad to have had this warranty. My little guy is 8, and he accidentally tripped on the charging cord, which knocked his device to the floor and cracked the screen, and it would no longer turn... See more

Rated 5 out of 5 stars

I haven't filed a claim yet, but I like the idea of having insurance covering my child's school-issued laptop for the entire school year at a minimum price. Although I was hesitant to spend the $25 f... See more


Company details

  1. Insurance Agency

Written by the company

Securranty is a licensed Third Party Administrator and Insurance Agency specializing in Extended Warranties, Protection Plans, and Insurance for Smart Phones, Tablets, Laptops, Appliances & more. We sell directly to Consumers, Business, Education and thru our channel partners.

Trusted for over 15+ Years! Rated A+ by the Better Business Bureau

Written by the company

Count on us for 24/7 Customer Support
For assistance and support contact us 24/7 via email support@securranty.com, Phone 832-304-2015, or log in to your account on www.securranty.com

Buy With Confidence, Cancel Anytime For A Refund!

Cancel Anytime For A Refund!

100% refund within first 30 days, thereafter pro-rata refund!

Contact info

Promotion box for Securranty

Protection marter than your devices!

Trusted for over 15+ years and Rated A+ by the Better Busiess Bureau.

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

It’s ridiculous to nickel and dime…

It’s ridiculous to nickel and dime families!
The device should be insured by the school. Why pass the cost on to families???

4 September 2024
Securranty logo

Reply from Securranty

Thank you for your feedback. We understand your concern. However, We request that you contact the school management because they have made this decision requiring you to purchase insurance. If you require assistance with your policy purchase, please get in touch with us 24/7. ttps://securranty.com/

Rated 1 out of 5 stars

I purchased insurance he got all my…

I purchased insurance he got all my information and sent me 25 emails that it told me not to respond to. Login and it doesn’t even tell me what the insurance covers. It gives me no information would not recommend a family or friends this is a waste of money.

3 September 2024
Securranty logo

Reply from Securranty

Thank you for your feedback. We value your input and want you to know that our emails include our contact information and instructions to contact us 24/7 for assistance. One of our team members will email you a copy of the receipt. You can log in to your account to see the policy and print the receipt. If you need help, please feel free to contact us 24/7. https://securranty.com/

Rated 5 out of 5 stars

It is important to have insurance on…

It is important to have insurance on school distributed laptops/ipads etc as damage due to accidents can be expensive. It is reassuring to have the insurance to cover any potential issues with loss or damage.

3 September 2024
Rated 5 out of 5 stars

It was simple and quick and now I know…

It was simple and quick and now I know that whatever happens our device's are covered.
(It would have been nice to have been instructed ahead of time to obtain my child student ID number. Other then that the process was smooth.)

3 September 2024
Rated 5 out of 5 stars

My girls use their devices every day in…

My girls use their devices every day in school and the insurance was purchased as it is the school's arrangement and we were strongly advised to do so to protect ourselves when it comes to any risk of damage to the devices. It was very easy to make the purchase and the value for it is unbeatable. I have had to utilize insurance like this in the past and let me be frank: you don't want to not have insurance! Not only is it a pain in the neck to get the device repaired in a timely manner, but $$$$!!!! Sometimes, it's cheaper to just buy a new device, but that's still way more out of pocket than a $25/year insurance that would have taken care of the whole thing FOR YOU.

27 August 2024
Rated 5 out of 5 stars

I had a great experience purchasing a…

I had a great experience purchasing a laptop. The customer service was helpful in finding the right model for me, and the laptop has been performing exceptionally well. The company clearly values its customers, making the shopping process smooth and satisfying. Highly recommend!

27 August 2024

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