Secure CCTV & Alarms Reviews 

67
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Thank you Dave and Jonathan for a fantastic service, great communication from quoting to complete installation, great advice about equipment and ensured full training was given on completion. work are... See more

Rated 5 out of 5 stars

Thank you, Dave, for your great support service for our street CCTV system. It's been up and running for a few years now - four cameras that cover the whole street and are shared between a handful of... See more

Rated 5 out of 5 stars

Amazing customer care from start to finish, 4 cameras put up, one was not suitable for where it was, went above and beyond to go through lots of different things in order to improve it for us. So impr... See more

Rated 5 out of 5 stars

Jon came and had a chat,we decided on what was wanted and needed and a couple of days later a nice chap 'Dave' came to do the fitting and setting up. Couldn't fault either of the gentlemen for punctua... See more

Company details

  1. Security System Installer
  2. Security System Supplier

Written by the company

Secure CCTV & Alarms Protecting homes and businesses with expert security solutions. At Secure CCTV & Alarms, we specialise in the installation and maintenance of CCTV, Intruder AJAX Alarms, and Security Systems for both residential and commercial clients. Whether it's a family home, a retail shop, or an industrial site, we deliver reliable, professional service every time. Our promise is simple: to provide clear, honest advice and security solutions that fit your specific needs and budget — without cutting corners on quality. We take pride in our work, our reputation, and the peace of mind we give our customers. Get in touch today: 📞 01206 806 213


Contact info

4.9

Excellent

TrustScore 5 out of 5

67 reviews

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4.9

All reviews

(67)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb Job

Thank you Dave and Jonathan for a fantastic service, great communication from quoting to complete installation, great advice about equipment and ensured full training was given on completion. work areas left clean and safe, adaptions i.e. extra cameras, door access was not problem all done within the agreed time frame. big thank for an excellent service, Eddie Campbell, DNA Networks

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Ajax home security

We recently had the Ajax home security system installed by Secure, and the entire experience was excellent from start to finish. Jonathan and Dave provided outstanding service throughout the process — from the initial survey and quotation to the final installation.
We were especially impressed with the post-installation support. Jonathan responded to our queries incredibly quickly, even over the weekend, which was greatly appreciated. Dave was highly knowledgeable, took the time to answer all our questions, and explained everything clearly.
Both Jonathan and Dave were professional, courteous, and genuinely eager to help. We would happily rate their customer service 10/10 and would highly recommend Secure to anyone considering a home security system.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

CCTV support

I needed to service my cctv system and update my hard drive. I have had this system for many years and Jonathan and Dave have looked after me with kindness and understanding over the years . The system was looked at by Dave and a price agreed for a new NVR with Jonathan and quickly updated within a week without much fuss.
Throughout the whole changeover both Jonathan and Dave were a Star ! So if you need real kind professional people to work in your home then secure cctv and alarms is your way forward!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Security cameras

Jon came and had a chat we decided on what was wanted and needed and a couple of weeks later a nice gentleman call'Dave' came to do the fitting and setting up. Couldn't fault either of the gentlemen for punctuality politeness and knowledge I would highly recommend them & use again if ever needed.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

CCTV Cameras

Jon came and had a chat,we decided on what was wanted and needed and a couple of days later a nice chap 'Dave' came to do the fitting and setting up. Couldn't fault either of the gentlemen for punctuality politeness and knowledge I wouldn't hesitate to use again if ever needed.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Without hesitation

Without hesitation, I endorse Secure. Jonathan and his crew installed our fire alarm, and the experience was flawless from beginning to end. The process, from receiving a quote to the final installation, was smooth with no setbacks. The entire system came at a much more affordable price compared to others, and its app integration along with a sleek design is truly commendable. Jonathan excelled in communication, promptly addressing every inquiry I had. It's a rarity to find contractors as dependable as Secure.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Great-quality system and superb customer approach.

I can recommend Secure to anyone. We had a fire alarm installed by Jonathan and his team, and everything was perfect from start to finish - from the quotation to the final installation. No delays, no let-downs. The price for the whole system was significantly cheaper than the competition, and the app connectivity and modern look are excellent. Jonathan was amazing at staying in touch and answering all my questions. I wish all contractors were as reliable as Secure.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Great aftersales experience

We had an install of home CCTV back in 2017. Since then, we’ve enjoyed 8 years of flawless operation.

Last week while we were away, we started to have a couple of playback errors and an HDD exception message.

We contacted the team on our return and the aftersales experience was second to none. Jonathan had one of the team (Dave) out to us same day. Dave checked the system and advised it best to renew the hard drive. As the technology was 8 years old, we enquired about upgrades and were advised that the system was fine, just a new HDD and a firmware / software update would suffice, but maybe a new colour camera at the front would improve things.

Dave was back 24 hours later, fitted a new camera and HDD then updated all the software. Very professional, spoke in layman’s terms, was very thorough and walked us through the updates.

A salesperson sells the system, aftersales sells the company and this company and the team certainly make it one to recommend.

Our initial choice of Security Smart UK was backed up by the aftersales service we received, all this despite our system being 8 years old.

We will recommend Jonathan and the team to anyone requiring their products and expertise

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Security smart were nothing but…

Security smart were nothing but professional, attention to detail was second to none. I feel so much secure in our home since having the extension with our full colour security cameras and new alarm systems, I would highly recommend.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Swift & Professional service

I had a full CCTV & monitoring system installed by Security Smart at my business premises. Couldn’t recommend them highly enough. Reasonably priced and very professional when it came to the installation. Will definitely be recommending to my friends & family.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Even Better Second Time Round

Jonathan and the Team are a joy to work with.

This was our second site they've installed CCTV at. They went through what was to be installed and explained the features of the display and the app, which is very easy to use.

The installers were very clean and tidy and no doubt we will use Security Smart again.

23 October 2024
Unprompted review
Rated 5 out of 5 stars

I cannot fault them in anyway if they…

I cannot fault them in anyway if they cannot help me over the phone with a problem they do not hesitate and come over at their earliest I don’t have to wait long at all they are very patient with us as we are not technically minded doesn’t matter if it’s an easy fix or longer nothing seems to much trouble for them highly recommended them

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Guys - great service

Great communication to agree on timings and what I wanted, install was quick and they just got on with it which is exactly what I wanted.

Would recommend these guys to everyone.

Tom

7 June 2024
Unprompted review
Secure CCTV & Alarms logo

Reply from Secure CCTV & Alarms

Thank you so much for a lovely review Tom, we are always here for after-sales service

Rated 5 out of 5 stars

Outstanding Service-Security Smart UK/CCTV

I found the company online; I was impressed how quickly all was sorted, I needed 4 CCTV-s for a block of flats, and it was done in no time, according to the conversations that we had.
We are a RTM company, and the quality of work + prices were SUPER competitive! We are happy, and we still have money left in our accounts.:) Think about the most important word- PRICES! And Ben was also great.
Thank you!

1 June 2024
Unprompted review
Secure CCTV & Alarms logo

Reply from Secure CCTV & Alarms

Thank you for the review, much appreciated.

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