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2.2

Poor

TrustScore 2 out of 5

8 reviews

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1-star

No history of asking for reviews

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2.2

All reviews

(8)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Ripoff, zero customer service.

I purchased 3 sets and only received two. I contacted them each day thinking they would get sick of me and deal with my problems but I got zero response from them. Absolutely no customer service at all. Will keep trying to make contact, just bitterly disappointed.
I am learning before buying anything on line to check here first.
I have had a response from the company after many emails and putting this review up, I have now received a refund for the missing item.

12 September 2026
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! Bathing suits ran small and were poor quality. When tried to return, I was given bogus instructions so never received my money back. This is a scam!!!

6 July 2026
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. You cannot exchange items for a different size. As mentioned by other reviews, there is no customer service

29 September 2026
Unprompted review
Rated 2 out of 5 stars

Poor service.

My order came relatively quickly but the size was wrong. I wanted to either exchange or, refund and reorder but after a month of several emails with no response I have given up. Will never, ever shop with Sea x Salt again.

5 October 2026
Unprompted review
Rated 1 out of 5 stars

What you see you don’t get

What I saw wasn’t what I got.
Firstly I thought I was dealing with an American company - having payed in US$ but alas it wasn’t to be.
The product was shabby and not well put together.
Last purchase from this company was worse, they offered me a credit of NZ$5.00 I refused it having paid US$80
I advise do not deal with this company

16 July 2026
Unprompted review
Rated 1 out of 5 stars

I sent five emails requesting…

I sent five emails requesting information how to return the swimsuit which did not fit me well. No answer in three weeks. I am very disgusted with this company. Poor communication plus the swimsuit is good for women who are shapely. The shorts were baggy on me but the waist is a snug fit, the top was too wide and shapeless on me. Buyers Beware!!

29 August 2026
Unprompted review

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