After my third visit of searching for a sofa (and second visit to the York store), I was unsure what I was looking for. Thankfully, the assistant Lee, was on hand to help guide us through the differen... See more
Location
Switch locationClifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ York, North Yorkshire, GB
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See what reviewers are saying
Had a lovely experience in store looking for a rise recliner for my elderly mum, she didn't want anything old fashioned looking and picked peacock green which is lovely. Non push salesman which was n... See more
The lads who delivered our furniture were very efficient & helpful.Had no complaints at all.Where we got the suite from moor cross york the salesman were very helpful to no complaints there very effic... See more
Very good experience all round- from choosing my sofa in the York showroom to the delivery. I was kept well informed throughout the whole process.
Company details
About poltronesofà - York
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Clifton Moor Rtl Park, Horizon Court, Unit 2 Stirling Rd, YO30 4XZ, York, North Yorkshire, United Kingdom
- 0191 731 3300
4.7
Excellent
1K reviews
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Delivery team were organised
Delivery team were organised, professional and very respectful.
19 July 2026
Very Helpful Sales Assistant!
After my third visit of searching for a sofa (and second visit to the York store), I was unsure what I was looking for. Thankfully, the assistant Lee, was on hand to help guide us through the different options. Lee listened and didn't push or over promote. It was only because he identified the large Crostolo 3 sofa as being in the clearance sale that we realised it was in clearance. After he explained it's price, we realised what a huge saving we would be making if be bought it. Lee gave us time on our own to discuss our thoughts, however, we knew it'd be the one for us. We're very grateful for his help!
18 July 2026
From walking into store to walking out…
From walking into store to walking out great explanation about the company and products
14 July 2026
Great sofa bed
Siamo stati molto contento del nostro letto sofa- great product and price (sale purchase). Thanks
18 July 2026
Very good experience all round- from…
Very good experience all round- from choosing my sofa in the York showroom to the delivery.
I was kept well informed throughout the whole process.
16 July 2026
Excellent
Glenn and Matthew constantly kept me updated about their arrival when they come they were very efficient delivered my furniture very professionally they were very polite friendly a credit to your firm
16 July 2026
Great service in store and very helpful…
Great service in store and very helpful and knowledgeable staff, would be 5* but for the extortionate delivery costs and no clock and collect option
14 July 2026
Delivery prompt young man polite etc .
11 July 2026
Had a lovely experience in store…
Had a lovely experience in store looking for a rise recliner for my elderly mum, she didn't want anything old fashioned looking and picked peacock green which is lovely. Non push salesman which was nice and he let her take her time.
Delivered yesterday by two very nice men she is very pleased
11 July 2026
We’ve visited the York department on 2…
We’ve visited the York department on 2 occasions and both staff we saw were brilliant with the information we asked and were very friendly and informative and that is why we gave 5 stars for both visits, great customer service well done,
7 July 2026
Salesman rob very helpful and…polite and knowledgeable
Salesman rob very helpful and knowledgeable no pressure to purchase and showed us various options and prices and coverings and made sure we were happy with our choice and purchase
4 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from poltronesofà - York
Good Afternoon
Thank you for your review.
I am happy to see that the Staff were helpful on your Visit to Store.
If there is anything that we fell short on and can improve in future to have made it a 5-star experience for you then we would really appreciate your feedback.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.
Many Thanks,
Lauren - Poltronesofà at ScS
Social Media Team
Poltron sofa SCS lads who delivered our furniture were very efficient & helpful no complaints.The salesman at moor cross york were very helpful & efficient to no complaints.
The lads who delivered our furniture were very efficient & helpful.Had no complaints at all.Where we got the suite from moor cross york the salesman were very helpful to no complaints there very efficient to.
7 July 2026
Great customer service from Rob and…
Great customer service from Rob and Wayne.Explained everything in detail and made shopping at your store an enjoyable experience.Well done!
30 June 2026
very attentive staff.
30 June 2026
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