poltronesofà - Stockport Reviews 

1,978
TrustScore 4.5 out of 5

4.6

12 The Peel Centre, St. Marys Way, SK1 2HU Stockport, Cheshire,, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great welcome. Allowed to browse but the team were very aware that you were there and available to help if needed. Amazing knowledge of the product and helpful suggestions for alternatives based on th... See more

Rated 5 out of 5 stars

The staff let us know they where their if we needed help but then we were left to look round and try out the furniture without being pushed to buy. When we were ready to buy a sofa the sales assistant... See more

Rated 5 out of 5 stars

We were able to look around freely without being badgered by the sales people. The assistant 'Red' told us the basic info and then left us to wander freely but he was on hand to answer questions. W... See more

Rated 2 out of 5 stars

Terrible aftercare, and they don't contact you until a few days before to get your furniture, when I called to change the date, they still turned up at the cancelled date. And I have a faulty media so... See more

Company replied


Company details

  1. Furniture Store

About poltronesofà - Stockport

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • 12 The Peel Centre, St. Marys Way, SK1 2HU, Stockport, Cheshire,, United Kingdom

  • 0191 731 3300

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,978)

18,181 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. I knew roughly what I wanted and soon found it. Staff were happy to show me around but also did not affect my decision in any way. Really good experience, lovely selection of sofas

15 July 2026
Rated 5 out of 5 stars

Sitting comfortably again!

Daniel and Marc were fantastic. Called to advise eta and were quick, efficient and very friendly whilst installing the furniture.
Tracking app was very good too.
Not forgetting the team in the showroom, their advice and patience was gratefully received. We did take quite a long time in store to make our choices, but this didn’t appear to be a problem.
There was a few weeks lead time for maunufacture and delivery, which we were advised of, but definitely worth the wait, our new furniture is fantastic.
Would definitely recommend.

18 July 2026
Rated 5 out of 5 stars

Brilliant outcome

Great experience from ordering to delivery. Staff were polite and friendly.
Delivery and build was very quick and no mess left. Superb all round experience. Sofa very comfortable and everything we expected.

14 July 2026
Rated 5 out of 5 stars

Good quality but no rush

Very easy going relaxed atmosphere. Most of furniture is electric recliners and items on displace at low prices are end of line. Delivery price very high due to inflated petrol price that has fallen. The discount given just covers that cost. 3 months wait for manufacture and delivery too.

23 June 2026
Rated 5 out of 5 stars

As soon as we walked in we were met by…

As soon as we walked in we were met by this super happy friendly bloke called Wayne… Honestly we ended up buying a sofa… He felt more like a family friend rather than a salesman!!
Absolute credit to the company.
A shame it’s so micro managed and everything goes through phone calls rather than the staff having full trusted control over sales etc.
Also the new butchers piney is so hilarious we thought Wayne was a lost butcher… He is not building the furniture so why wear one?
In a nutshell see Wayne if you want a laugh and honesty :)

2 July 2026
Rated 5 out of 5 stars

Exceptional Quality and Outstanding…

Exceptional Quality and Outstanding Customer Service!
I recently purchased from poltronesofà at ScS Stockport, and I couldn't be happier with my decision. The sofa looks absolutely stunning and the Italian craftsmanship is top-notch.
On the purchase day, the staff was incredibly patient. They took their time to explain everything clearly and helped me through the process of choosing the perfect fabric and design that fits my home beautifully.
If you are looking for premium comfort and excellent customer service, I highly recommend them!

27 June 2026
Rated 5 out of 5 stars

We had a great visit to SCS…

We had a great visit to SCS Poltronesofa, the Peel Centre, Stockport, on June 26th. We were welcomed by Christine, who looked after us completely and was friendly and most helpful, without being at all 'pushy'. We chose the perfect pair of sofas for our living room and came away completely satisfied with our purchase. The only small cloud on an otherwise perfect visit is that we must wait until September or October before our sofas will be delivered...not a problem for us, but if you were to go into the store thinking you'd only have to wait a couple of weeks, you'd be disappointed; although, it's possible that not all orders would take quite so long to arrive.

30 June 2026
Rated 5 out of 5 stars

Jaz was brilliant

Staff member Jaz made us feel welcomed as we entered the store and didn't overload us with information, gave us time to explore and was immediately on hand when we had any questions.
Made a purchase that day and he was very helpful throughout.
Excellent service from all the staff we interacted with.

16 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look