Great staff very friendly got to wait nearly 3 mths for delivery was the only thing wrong but that’s out of their control I suppose , well hopefully I will have for Christmas xxx

Helpful and friendly store assistant. Lovely chair - just what mam wanted. Absolutely loads of fabric choice which you dont get elsewhere. All in all really happy x

The service and guidance of the staff was amazing couldn’t of asked for a better sofa or better service

The delivery service was very good but there was no text sent to give a time of arrival.

Guys were great, kept in touch on how long they thought they would be from my home. Arrived punctually. Very polite and friendly and really hard working.

We were helped by Lisa when we arrived at your
store, we found Lisa to be most helpful and
assisted us greatly in finding what we wanted,
firs class service all round thankyou.
Lynne and Terence Gustavson.

Everything

Staff are friendly and extremely helpful, they will go out of their way to help you and nothing is too much trouble

5 star service the moment we went into the store very helpful but not invasive

Good display of furnishings , pleasant and helpful staff member who served me his name was reece had a good knowledge of furniture

Very happy with fast efficient delivery.

Stevie was absolutely amazing with us, so patient and really helpful. We were also helped by a few other members of staff and they were fabulous too! All round great experience and cannot wait to get our sofa!

Happy with service

The sales advisor Paul was very knowledgeable gave us great advice and his customer service was excellent

Great experience from walking into the showroom to final delivery. Staff were really friendly and made my mother laugh, which made her feel relaxed. We were informed of the timelines and come the delivery dates we were kept informed.
Delivery day arrived and had a time slot of 07:00 to 12:00. Delivery team called 06:25 saying they were on route. 20 mins later arrived. Delivery team were really nice and unloaded, unpacked, assembled and showed how to operate and were on their way to their next delivery 10 mins later.
Really good from start to finish.
Thank You

Efficient member of staff

I hate it when I am pounced upon as soon as i walk into a store! This did not happen here (Silverlink, North Shields) however a salesperson ,Reece, was nearby when i stopped to look at a particular sofa. He answered all my questions, was really knowledgeable and helpful. Advised anything with a white sticker would be available in leather. Then when i found the one for me he came over, answered more questions , gave me a price for two grades of leather and then arranged the sale for me swiftly.

Lovely and comfy sofa excellent staff

attentive knowledgeable and friendly staff.
fabulous range of styles and fabrics.

Stevie was very helpful , very knowledgeable' but for got to mention if you try to use the British heart foundation for removal of old sofa you must have the fire regulations attached