poltronesofà - Milton Keynes Reviews 

2,383
TrustScore 4.5 out of 5

4.7

Winterhill Retail Park, Cairngorm Gate, MK6 1AZ Milton Keynes, Buckinghamshire,, GB


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Rated 5 out of 5 stars

The delivery team kept us informed of their schedule. They carried out new sofa in, assembled it, cleared all the packaging, checked for any damage and that the recline buttons worked properly etc. Th... See more

Rated 5 out of 5 stars

Very informative and friendly . Not pushy at all . Given time to choose and ask lots of questions . Nothing was too much trouble . A very relaxed environment which was a pleasure to shop in . Wasn’t a... See more

Rated 4 out of 5 stars

Salesman was very knowledgeable and explained everything to us. He was friendly and cooperative. Showed us many alternatives to our requirements. Made us feel very welcome. Did serve another customer... See more

Rated 5 out of 5 stars

From our initial viewing to the purchase date our assistant was excellent. No rush, no hassle. Even advised when a choice of colour change arose.


Company details

  1. Furniture Store

About poltronesofà - Milton Keynes

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Winterhill Retail Park, Cairngorm Gate, MK6 1AZ, Milton Keynes, Buckinghamshire,, United Kingdom

  • 01908 540010

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,383)

18,181 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased the most comfortable sofa

Purchased the most comfortable sofa, chair and tech chair from SCS in January this year 2026, had to wait until last week to get it but so worth the wait, the quality is second to none
We browsed in all the major furniture stores and this set really stood out for its added extras but the quality stood out, I have to say the minute we sat on it we knew it was for us.
David was amazing going through everything with us with no pushy sale tactics, just informative and very helpful.
When we had our delivery date we were kept updated with live updates and even received a call when they were 30 minutes away, when they arrived they asked exactly where we would like it all to be placed, exceptional care was taken to put everything together and all packaging taken away.
I can’t rate Poltronesofa SCS highly enough, fantastic

15 May 2026
Rated 4 out of 5 stars

I did know what I wanted but the young…

I did know what I wanted but the young lady that served us was very helpful and having tried the chair again found it very comfortable but unfortunately they had not got the rise and recliner in store for me to try. I ordered the chair and was told it may be a little firmer so I’m hoping this is the case.

16 May 2026
Rated 5 out of 5 stars

Thank you Georgia

My wife and I were very happy with the professionalism we received when we purchased a sofa and chair from our local Milton Keynes store. Georgia was very helpful and understanding of our needs and was able to fulfil our requirements.

Thank you George for your assistance and help. .

3 May 2026
Rated 4 out of 5 stars

Planned delivery didn’t arrive

Planned delivery didn’t arrive , unable too use the tracking system. Following day message said customer not in , which was rubbish , I was home from 10am, delivery was due at approx 5pm , no contact too say not coming . Had too make calls following day too resolve issue with MK branch . New delivery time agreed . Was told it would be between 7-12. Had a message then saying around 8. That message was sent at 6-30am , van arrived at 6-36am . Some one needs too look at why messages don’t say what’s happening , not overly impressed with system . Bonus was the lads doing delivery did first class job, helped move old furniture out again , as we had taken it out on original delivery day , then had too bring it in later that evening . A bit of communication would have made things better. Saying that I’m really happy with furniture . When your paying £100 for a delivery you expect it too be a better experience . Staff at MK were helpful with sorting new delivery too

7 May 2026
Rated 5 out of 5 stars

Lovely, helpful staff.

Walking through the doors the store was beautifully laid out. I wasn’t “pounced” on as soon as I entered. I was greeted with a ‘ciao’ by a lovely lady called Georgia B, along with a warm smile. Georgia left me to browse at my leisure, saying to come back to her if I needed any help. I had looked on line prior to my visit and was set on a particular sofa, which I can’t remember the name of. Georgia showed me the different options on said sofa and left me to continue browsing. I got it down to 3 different sofas, none of which was the one I originally had in mind. Georgia was so helpful, showing me the different settings on each sofa, I was going back and forth, I take ages to make a decision! All the time Georgia didn’t show any annoyance or seemed irritated with me. She was all smiles.

I eventually settled on the Belford 2 seater with power head tilt, power recliner and media console and the small footstool, in Dalia 570. Georgia showed me 2 sofas which were in Dalia, one in the middle of the store and one at the front of the store by the window. I had taken a cushion with me so was able to see it on a sofa rather than just laid on the swatches of material.

I didn’t pay for the sofa at that time. I went home to think it over. I went back to the store the following week, luckily Georgia was there and she took me over to where the Belford sofa was and went through the paperwork with me. We then went to the main desk and I made the payment. On my first visit Georgia gave me a poltronesofa tote bag, which I love, with a poltronesofa tape measure inside, the tape measure is a convenient size that will easily fit in my bag whenever needed.

I liked a lot of the tables that were in the store, and when I asked Georgia the price I was told that they weren’t for sale! That was the only negative I had in my whole shopping experience.

Georgia is a credit to the company. I found her extremely helpful, very approachable and nothing was too much trouble. I am one very happy customer. Thank you.

20 April 2026
Rated 5 out of 5 stars

Happy

Greeted when we entered store and allowed to look at furniture without hassle and when we required help was assisted and question’s answered,we were very happy with the service and looking forward to receiving our sofas.

20 April 2026
Rated 5 out of 5 stars

Best in class

Visited all the other furniture retailers on site and found Poltronsofa the most helpful.
Jamie Lee was fantastic, not pushy just informative and extremely knowledgeable helping us to make informed decisions. Jamie Lee made the whole purchasing experience enjoyable, throughly recommend you pay them a visit when considering your sofa purchase.

3 April 2026
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