The suite is absolutely beautiful it arruved on time and on the day promised. The two men who deluvered it were really great so fruendly helpful and so careful also real experts at what they do. I ca... See more
Location
Switch locationForster Square Retail Park, Valley Road, BD1 4RN Bradford, Yorkshire,, GB
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We bought a 3seater sofa a 2seater sofa a chair a pouffe and 5 cushions All my furniture was expertly delivered with full tracking and delivery men took photos in our house where it was being put... See more
•Attentive staff on arrival at the store. •Upon giving the dimensions for a sofa to meet our home needs we were swiftly shown appropriate sized sofas on offer. •Time given for us to make up our... See more
Furniture is spot on Delivered it would not go in so they took the furniture back said we need to take double glazed windows out x 2 one in main room then one in front porch The furnitu... See more
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Company details
About poltronesofà - Bradford
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Forster Square Retail Park, Valley Road, BD1 4RN, Bradford, Yorkshire,, United Kingdom
- 01274 767190
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Furniture is spot on
Furniture is spot on
Delivered it would not go in so they took the furniture back said we need to take double glazed windows out x 2 one in main room then one in front porch
The furniture came in two pieces should be three pieces sat on garden chairs for over three weeks don’t they know the size of standard doors
Got to replace one double glazed windows unit as cracked getting it out
Not cheap to replace . The delivery men where brilliant when they came the second time Regards Geoff still doesn’t help me buying furniture over £3000 And having to replace a double glazed unit over £200 cracked getting it out when the furniture should be made to fit a into a normal living room and standard door sizes . Will definitely not recommend your firm regarding having to take windows out to deliver furniture it ridiculous Please put this out to your customers regards geoff

Reply from poltronesofà - Bradford
Missing items from delivery
Missing items from delivery. The delivery men said they weren't given the glides to deliver and would report it. The electronic delivery confirmation was given to me to sign at the bottom. No opportunity given to read the document. Received an email copy and was shocked to see the glides had been successfully delivered. Used the contact form to raise my concerns and haven't heard anything a week later. Terrible customer service.

Reply from poltronesofà - Bradford
Great Delivery Process
The delivery process was great, I was contacted the day before delivery via text giving me a window of delivery, then on the morning I received a text with an approx one hour delivery slot. This was followed by a phone call from the delivery crew telling me the actual approximate delivery time. The crew that arrived were friendly and professional and careful of the house whilst delivering, the put the furniture together, tested everything and showed me how everything operated. They cleaned up all the rubbish and removed it from the house.
The suite is absolutely beautiful it…
The suite is absolutely beautiful it arruved on time and on the day promised. The two men who deluvered it were really great so fruendly helpful and so careful also real experts at what they do. I cannot praise the whole experience enough from start to finish could not ask for a better company and a wonderful beautifully made suite. Thank you all
The service at the Bradford store was…
The service at the Bradford store was great. Polite helped where needed. Explained about everything. Lovely friendly staff. Knew how to make a sale comfortable.
We found exactly to sofa we wanted with…
We found exactly to sofa we wanted with the help of Jason. Really knew his stuff and helped us pick what we needed also didn't make us feel pressured into buying.
Pleased with the finished product
Pleased with the finished product.
Appears to be well made although we have only had them for 3 days.
Delivery crew were very good
Was dealt with by a very nice young…
Was dealt with by a very nice young lady, who was so helpful, a very good experience in the store.
We bought a 3seater sofa a 2seater sofa…
We bought a 3seater sofa a 2seater sofa a chair a pouffe and 5 cushions
All my furniture was expertly delivered with full tracking and delivery men took photos in our house where it was being put
And all packages were taken away by delivery men
Fantastic experience with SCS Bradford
I am really happy with my experience at SCS in Bradford. I purchased a sofa for my family that we absolutely love for a great price, and the whole process was really smooth.
I want to give a huge thank you to the delivery men as well, who transported the sofa in perfect condition to my home. They were friendly, helpful, and had everything brought in and put together in no time. They made the delivery completely stress-free for us.
Couldn't be happier with my new sofa and the service I received. I'd definitely recommend SCS Bradford!
Your team arrived on time
Your team arrived on time
Put furniture were we needed it to go
Put it all together checked it out that it was working
Also took all packaging away with them
Which a lot of companies don't take
Great service in store
Great service in store, sales team were incredibly helpful and provided in depth knowledge of the products. E2E process and experience was very good,
Well laid out store
Well laid out store, plenty to choose from and good to see sofas in the different fabrics.
Went to Bradford store and looked after by Naina (think I gave spelled it right) who was very helpful, even made us coffee whilst deciding.
Fantastic service
Great service the delivery men were professional, and so helpful and didn't mess about both sofas in no problem even though it was a bit tricky, highly recommend in fact my parents have just order a new sofa today following my experience.
Every part of our journey was fantastic from walking in the shop, buying althea sofas and communication and then delivery. Just hope after service is what I have been sold
From looking for our sofa in store to…
From looking for our sofa in store to choosing it to having it delivered everything was great friendly, knowledgeable, honest staff telling us what would suit us best but not at all pushy, lovely experience.
No hassle in store
No hassle in store, salespeople could not have been more helpful, made buying new Sofa a pleasure . First class
Extremely helpfull staff
Extremely helpfull staff. Went to Leeds got a better deal but went back to Bradford to order because of the staff/service.
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