Scrivens Opticians & Hearing Care Reviews 

Very helpful staff and the optometrist was thorough and gave me all the information I needed.

Since my life long 'traditional' optician retired I have struggled to find an alternative that meets his personal touch and detailed eye care.
My first time experience with Scrivens at Chingford Mount was the most positive yet, and sooo much better than the reliance on technology at places like Boots and Specsavers that make you think the training and qualifications are irrelevant. Yes, technology has its uses, but it is no substitute for training and experience - I'll be back!

Always a pleasant experience coming to the Roman road branch for many years. The whole team are helpful and friendly.

Visited Market Deeping for my eye test wonderful experience. All staff very professional and friendly.

Saturday morning visit on 23rd May at 11.00 at Wimborne branch.

Wonderful staff, kind and very helpful. Would recommend, help me choose a gorgeous pair of glasses.

Really grateful. Diane

Basically they are a good company, professional and well maintained premises, quiet and clear.

The front of house staff I usually find are not overly friendly. They don’t often smile, they don’t appear to have much of a sense of humour and they can sometimes be difficult to really connect with. I do wish they would be more receptive, more open to greeting people with a smile and a warmth which is often lacking. One good point is their location is well placed and they are always quiet.

I recently went into Scrivens in Broadstone to get some information about booking an eye test , extras included & eye care health .
I was greeted by a friendly lady named Claire , she was very professional, knowledgeable, answered all my questions
I was very impressed with her , & came away very satisfied with the excellent information she gave ..
Thankyou Claire ..

Visited for a hearing test and to receive new hearing aids today as mine were well out of date.
I cannot fault the service i was given. The lady i saw was called Kay and she was probably the best proffesional person i have seen. Kay explained everything in great detail in terms i could understand she is a credit to Scrivens and i would not hesitate to recommend them.
I then saw a lady called Kathy who talked me through the app and set my phone up she was very patient and very pleasant. I came away feeling very satisfied with the service i received. Thankyou.

Polite, considerate, more than competent, thou rough and good-humoured

Fiona and the team were amazing . Really helpful

I've been attending this branch for many years and have found the staff to be both friendly and professional. They always follow through on their offers of help if any frames or prescriptions are not working for you. Excellent service.

The staff are so helpful and friendly,nothing was too much trouble,very rare in this day and age.

I had a great experience having my ears syringed today. The audiologist was informative and incredibly helpful, as were all the staff

I recently attended an NHS hearing test at Scrivens in Tonbridge. The staff were extremely helpful and friendly, and I had my hearing aids fitted the same day. Truly excellent service with no attempt to sell their own products over the standard NHS units.

Hollie and the team at the Market Deeping branch provide a consistent, satisfying and helpful experience!

The service I had today was exceptional! I have hearing aids from the bedminster Bristol branch . Today I came in for my very first eye test in a long time, so I need reading and long distance glasses. I was recommended varifocals by sunita , I was wary of the costs , but having being so informative and helpful and considering I drive and struggle to read addresses on the paper work and at the moment switching from two different glasses for reading and distance then varifcols was recommended. Thank you to sunita for your help and patience and care and thank you to Sophia for your care and patience also . A wonderful team and the true professionalism of everyone including the skilled and helpful optician , but sorry I didn’t get his name. Can’t wait to pick up my glasses 👓 and I know it will make my life easier and better ❤️🙏

I’ve visited twice and each I time I had a flawless experience.

Everything was explained upfront and the eye test was very thorough. I’d highly recommend.

Excellent service as usual from Scrivens Broadstone today. Courteous, efficient and knowledgeable staff. I have been coming here for many years due to the excellent care I have received. Staff are always polite, helpful and knowledgeable. They always give a warm, friendly welcome. They also give excellent advice if you need to chose new frames. I would thoroughly recommend using this branch.

The staff are very welcoming and make you feel as comfortable as possible, friendly and always smiling
Thank you!