Scribbr Reviews 15,531

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and the significant time savings provided by the citation tools. Many appreciate the ability to organize citations into lists and projects, which is particularly helpful for managing multiple assignments and academic work. The service is often described as a "life saver" for its accuracy and support for various citation styles. However, some customers have experienced issues with the product, specifically with the automatic citation generator occasionally failing to find sources or making minor errors. A few people also mentioned problems with the plagiarism checker, reporting inaccurate results or difficulties in generating reports. Additionally, some users encountered technical glitches with the website, such as error messages or features not working as expected.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use and efficiency of the... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers praise the product, especially the... See more

Service

Customers consistently note positive experiences with service, often describing it as efficient, reliable,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of editorial... See more

Website

Customers had ambiguous experiences with the website. Many reviewers praise its user-friendliness, ease of... See more

Based on these reviews

Rated 4 out of 5 stars

Fantastic program; works like a dream, but can be clunky and sometimes forces full manual citation. AI detector is either very good or terrible, as I had a colleague draft a paragraph right in front o... See more

Company replied

Rated 4 out of 5 stars

I have recently started using Scribbr after moving over from Cite-this-for-me. I've only used it for one project so far but my experience has been very promising, only drawback is the automatic gener... See more

Company replied

Rated 5 out of 5 stars

Super useful, it pulls the information off links and other sources to create the citations in several styles (APA, MLA, etc.) and allows you to use different text formats to match the on you're using... See more

Company replied

Rated 5 out of 5 stars

I love Scribbr's citation tool! I just started a grad school program for social work and have never done APA formatting so Scribbr's automatic citing options have been a life saver. I also really appr... See more

Company replied


Company details

  1. Educational Institution
  2. Association or Organization

About Scribbr

Information provided by various external sources

Hi we’re Scribbr!

A team of 60 people in Amsterdam and 500+ editors all over the world who are there to help you achieve your academic goals.

We proofread academic documents, detect plagiarism, automatically generate citations and share helpful articles and videos in our Knowledge Base.

Your path to academic success

Written by the company

100% Happiness Guarantee
We’re committed to making all our customers 100% happy! Our philosophy: Your complaint is always justified – no denial, no doubts. We will contact you to find the solution that helps you the most, whether that’s a free new edit or a refund on the service.
Questions?
Our support team is always there for you! You can reach us via email, over the phone or simply start a chat on our website.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I love this website for generating citations

I love this website, it's a great citation generator and useful for all sort of academic needs! It does proofreading, plagiarism checker and AI checker as well.

27 January 2026
Unprompted review
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Reply from Scribbr

Hi Melinda,

Thank you for your kind words about our Citation Generator!

We're very happy to hear it has been useful to you throughout your academic journey. :)

If there's anything else we can help you with, please don't hesitate to let us know. We'd be happy to do so!

Cheers,
Daphne & the Scribbr team

Rated 2 out of 5 stars

Because when I was putting in my link…

Because when I was putting in my link it will say please put the link in again and when I do it.it says please put the link in again and it still never works.That is why I rated it a 2 and it is useful but not when it cooperates.And it says Unable to access this webpage

26 January 2026
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Madison,

Thank you for taking the time to leave a review.

We're sorry to hear you were experiencing issues with our Citation Generator. While we do our best to prevent them, technical issues can occur from time to time. If they are widespread, we notify you with a banner on our website. When they're not, like in your case, they can often be resolved quickly by completing some troubleshooting steps.

Please know that we are always happy to assist you. You can email us at info@scribbr.com or send a chat or WhatsApp message on our website.

If there's anything we can do for you to improve your experience, please don't hesitate to let us know.

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Education n Internet meets here for…

Education n Internet meets here for good citing .

26 January 2026
Unprompted review
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Reply from Scribbr

Hi there,

Thank you for your positive feedback!

We are glad to hear that you are happy with the tools, services, and resources that we offer, sepcially vis-a-vis citations.

Should there be anything else you'd like to share with us, do not hesitate to reach out.

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

Outstanding work - THANK YOU!

Honestly, I’ve rarely experienced such a high level of competence, customer friendliness, reliability, and speed. In addition, the person who handled my work was so pleasant to interact with — so friendly — a few of their comments were almost affectionate. I usually don’t write reviews at all, but this was simply outstanding.

25 January 2026
Unprompted review
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Reply from Scribbr

Hi Phillip,

Thank you so much for this wonderful review. We’re really happy to hear that you experienced our service as competent, friendly, reliable, and fast.

We truly appreciate you taking the time to share this.

Kind regards,

Matteo & the Scribbr team

Rated 5 out of 5 stars

Saved my life

Saved my life! I loathe finding to correct format for each class as they are all wanting different formats.

16 January 2026
Unprompted review
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Reply from Scribbr

Hello Teresa,

Thanks so much for your kind review!

We’re really glad our service made things easier—class-specific formatting requirements can be a huge headache.

If you ever need help with formatting, citations, or proofreading for another assignment, we’re here for you.

Kind regards,

Matteo & the Scribbr-Team

Rated 5 out of 5 stars

Very accurate and trustworthy.

24 January 2026
Unprompted review
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Reply from Scribbr

Hi Jay,

Thank you for your review!

We’re really glad to hear you found Scribbr accurate and trustworthy. If there’s anything we can do to support you further with your document, feel free to reach out anytime.

Kind regards,

Matteo & the Scribbr-Team

Rated 1 out of 5 stars

A good idea for a service but unreliable

A good idea for a service, but extremely unreliable. Uploaded a document to pay for a plagiarism check. Their system glitched, and for over a day, nobody answered my messages. No customer support contacted me, and nothing happened.

Edit: Even after their customer support restarted it and said "It will be done in 15 minutes", the report is still not finished..
Edit 2: Today their service crashed again, and i was informed that i will get my refund. I DONT NEED A REFUND, I NEED A WORKING AND RELIABLE SERVICE THAT I AM PAYING FOR!

22 January 2026
Unprompted review
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Reply from Scribbr

Hi Atanas,

Thank you for your feedback. We apologize for the frustration this situation caused.

Technical issues like this are rare and unfortunately sometimes occur. In your case, the issue happened outside our office hours, which meant we weren’t able to respond immediately. As soon as our team was available the next morning (less than 24 hours after your first message), we replied and attempted to resolve the problem.

When it became clear that our attempts didn’t fully resolve the issue, we reached out to you again with a solution the same day.

We understand how important timely service is, and we appreciate you bringing this to our attention so we can continue improving. If there is anything we can still do for you, please let us know. We're happy to help.

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

Fantastic citation generator

Fantastic citation generator! easy to use completely free. it is definitely the best generator I have ever used

22 January 2026
Unprompted review
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Reply from Scribbr

Hi Ethan,

Thank you very much for sharing your positive experience. We are happy to hear that our citation generator has been so useful to you. Making academic tools accessible, reliable, and easy to work with is a core part of Scribbr’s mission, and it is great to know that this comes across in your experience.

We appreciate you taking the time to leave a review. If you ever need support or have questions about your academic work, feel free to get in touch with us at any time.

Cheers,
Hannah & the Scribbr team

Rated 5 out of 5 stars

Lifesaver!

They have been a lifesaver throughout all of high school and college. It really does make managing and organizing my citations much easier!

22 January 2026
Unprompted review
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Reply from Scribbr

Hi Aline,

Thank you for taking the time to leave a review. It's appreciated!

We're pleased to hear the Citation Generator has been a lifesaver to you throughout your studies. That's precisely what it is intended for. :)

Should there be anything else we can help you with, please let us know. We're always happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

This made graduate school doable…

This made graduate school doable without worrying about the small things that can deduct big points.

22 January 2026
Unprompted review
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Reply from Scribbr

Hi Dana,

Thank you for your positive feedback!

We're thrilled to hear that our services have been helpful to you in graduate school. :)

If there's anything else we can help you with, please don't hesitate to reach out to us. We wish you all the best with your studies!

Cheers,
Daphne & the Scribbr team

Rated 3 out of 5 stars

This is a helpful tool but always…

This is a helpful tool but always double check. I have always gotten points deducted due to bad formatting.

21 January 2026
Unprompted review
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Reply from Scribbr

Dear Samantha,

Thanks for your review and for sharing your feedback with other students.

We are happy to hear that you find our Citation Generator to be a helpful tool. With the amount of citation styles and citation types available, it might be that sometimes the tool formats the citation or reference entry somewhat incorrectly. Our apologies for this. Indeed, a human eye is always necessary to catch mistakes and minor errors.

We thank you for your feedback once again and would like to get in touch with you to gather more details about the mistakes generated by the tool so that we can improve it. You can also reach out to us at info@scribbr.com so that we can discuss the matter further.

We look forward to hearing from you :)

Regards,
Stella & the Scribbr team

Thank you

Rated 1 out of 5 stars

itttt suckkkkkksssssss

it sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1 January 2026
Unprompted review
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Reply from Scribbr

Dear Abel,

Thanks for leaving a review and for sharing your feedback with other students.

We're sorry to learn that you're not satisfied with our service.

As we're always looking to improve, we would like to get in touch with you to learn more about the situation and understand your dissatisfaction.

Could you please kindly reach out to us at info@scribbr.com?

Thanks in advance for your cooperation and we thank you for your feedback again!

Best,
Stella & the Scribbr team

Rated 5 out of 5 stars

Swift reference and citation sourcing

Swift reference and citation sourcing

18 January 2026
Unprompted review
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Reply from Scribbr

Hi Babatunde,

Thank you for your positive feedback!

We are glad to hear that you were happy with our referencing tools and our Citation Generator.

Should there be anything else you'd like to share with us, do not hesitate to reach out. We are happy to help!

Cheers,
Stella & the Scribbr team

Rated 5 out of 5 stars

Thank you for helping me reflect on the…

Thank you for helping me reflect on the fact of all of the writers and researchers saving us time. Blessings

19 January 2026
Unprompted review
Scribbr logo

Reply from Scribbr

Dear Theresa,

Thanks for using Scribbr and for sharing your positive feedback with other users.

We are more than happy to learn that you're satisfied and that you found our tools, services, and/or resources helpful.

If you have any more thoughts to share, please let us know :)

Best,
Stella & the Scribbr team

Rated 5 out of 5 stars

I absolutely love Scribbr

I absolutely love Scribbr! It has made the management, collection, and utilization of my research sources seemly easy and comfortable to navigate and apply.

18 January 2026
Unprompted review
Scribbr logo

Reply from Scribbr

Hi there,

Thank you so much for your detailed feedback. We do try our best to help students stay as organized and well-informed as possible. We're so glad to have you on our team :) Please don't hesitate to reach out if you ever have a question for us !

Kindly,
Thaïs & the Scribbr team

Rated 5 out of 5 stars

Delightful

It writes well, and is a big helper for citing conveniently, clearly, and briskly.

16 January 2026
Unprompted review
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Reply from Scribbr

Hi Addison,

Thank you for your kind words about the Citation Generator!

We're excited to hear the tool has been a big help to you. That's what we set out to do when developing it. :)

If there's anything else we can help you with, please don't hesitate to let us know. We're always happy to do so!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

So easy and simple and it gets the job…

So easy and simple and it gets the job done! I made it to the state comp for history day with Scribbr!! Love this site!!!

16 January 2026
Unprompted review
Scribbr logo

Reply from Scribbr

Hello Annika,

Thank you so much for your wonderful review!

That is amazing news. Congratulations on making it to the state competition for History Day. We are really happy to hear that Scribbr was able to support you along the way and that you had such a positive experience with our site.

We wish you the very best of luck at the competition. If you ever need support again or have any questions, feel free to reach out anytime.

Kind regards,
Hannah & the Scribbr Team

Rated 5 out of 5 stars

Easy, not laggy, awesome tool

I've been using this for a biology assignment. Very awesome; makes my life a lot easier. It's short and simple to use. Website isn't super laggy like what I've seen elsewhere.

14 January 2026
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Oliver,

Thank you for your kind words. We're delighted to hear how helpful our tools and have been to you. :)

If there's anything else we can help with, please don't hesitate to let us know. We're always happy to help!

Cheers,
Daphne & the Scribbr team

Rated 5 out of 5 stars

its free and works well

its free and works well. yay.

14 January 2026
Unprompted review
Scribbr logo

Reply from Scribbr

Hi Rachel,

Thank you for your kind words about Scribbr!

We're happy to hear it's been helpful to you, and we appreciate you sharing your positive experience with others. :)

If there's anything we can ever do for you, please don't hesitate to reach out. We're happy to help!

Cheers,
Daphne & the Scribbr team

Rated 1 out of 5 stars

What paywall

What paywall? Britannica doesn't have a pay wall, and it said this for all three of my sources. What are we doing? can't even do my research paper in 2026

14 January 2026
Unprompted review
Scribbr logo

Reply from Scribbr

Hi there,

Thank you for your feedback.

We're sorry to hear you're not happy with our services. We'd love to help and find a suitable solution, but in order to do so, we need more information from you. That's why we've reached out to you privately.

We hope to hear from you soon!

Cheers,
Daphne & the Scribbr team

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