Science in Sport (SiS) Reviews 

65,606
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 986 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality, great taste, and wide variety of sports nutrition items that significantly boost energy levels and improve recovery during long training sessions. People also appreciate the user-friendly website, convenient subscription options, and helpful customer support team ready to assist when questions arise. Some reviewers were not happy with the delivery service, noting that packages can sometimes be delayed significantly past the expected arrival dates. Consumers frequently mentioned frustrations regarding specific third-party courier companies handling the final transit and causing unexpected delays for important athletic training preparations.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items are first class, consistent, and... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting prompt and extremely fast... See more

Quality

People report positive experiences with quality, highlighting first-class products that are consistent and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide split in customer satisfaction.... See more

Service

Clients share positive opinions on service, highlighting very quick turnarounds, straightforward ordering,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent service, straightforward ordering and prompt delivery. I have been using SiS products for a number of years and the quality is first class.

Company replied

Rated 4 out of 5 stars

Can't fault SiS for their quality products and their service. It would be 5 stars but I can't give 5 to anyone who continues to use Evri as their courier.

Company replied

Rated 5 out of 5 stars

Before I found SIS I was regularly losing energy fast and completely and on not especially long runs. Since using SIS products, especially gels, I can now cycle anything up to 90 miles no problem. Als... See more

Company replied

Rated 5 out of 5 stars

SIS have a great choice of products. Ordering was easy and delivery was very smooth and on time. I’ve just completed leg 1 of a sponsored ride in support of Ovacome (an ovarian cancer charity). For a... See more

Company replied



Company details

  1. Fitness and Nutrition Service
  2. Sports Nutrition Store

About Science in Sport (SiS)

Written by the company

Science in Sport are an endurance nutrition brand focusing on the key areas of hydration, energy and recovery.

Providing a range of superb premium sports nutrition such as energy gels, energy bars, hydration tabs, protein shake powders and much more, SiS work with pioneering scientists and elite athletes such Sir Chris Hoy & Helen Jenkins. Therefore, it’s clear to see why SiS have been behind 40 Olympic Gold Medals since 1996.

SiS GO Energy Range – Carbohydrate loaded energy gels, energy bars & energy drinks for all endurance sports

SiS GO Electrolyte Range – Balance of carbohydrate energy & effective hydration

SiS GO Hydro Range – When you need hydration with virtually no calories

SiS REGO Rapid Recovery Range – To help recover, rebuild and support the body’s adaptation to training

SiS REGO Protein Range – A blend of rapidly absorbing proteins to provide a protein boost and support muscle rebuild

Science In Sport - Leaders in Endurance Sports Nutrition Products

Written by the company

TRUSTED BY ELITE OLYMPIC ATHLETES & WORLD CHAMPIONS
Being a leading endurance nutrition manufacturer, we are proud to be part of HFL’s list of Informed-Sport approved brands and products, having been the first to pass through the sport laboratory’s evolved banned substance testing programme. It’s no wonder our ambassador is Sir Chris Hoy.
SiS CUSTOMER SERVICE
We value each and every one of our customers, whether you buy from us directly or from any of our trusted partners around the world. Every customer receives personal support and guidance from our expert team of professional customer service advisors and qualified sports nutritionists.
SiS REWARDS LOYALTY PROGRAMME
The SiS Rewards programme has been designed to reward our ever-growing loyal customer base with fantastic exclusive offers and a chance to earn money off every single order placed at scienceinsport.com. Joining the SiS Rewards scheme is FREE and discounts can be earned today.
EXCLUSIVE BUNDLES & PRODUCTS
Scienceinsport.com gives customers the opportunity to try a range of different products and flavours in various money-saving bundles not available anywhere else. Addressing key areas such as energy products, hydration tabs and protein products, these online-exclusive bundles contain individual sachets and packets that are great for gifts as well as convenient to take out and about.

SCIENCE IN SPORT GUARANTEE

If you’re not fully satisfied, please get in touch

We pride ourselves on providing an exceptional experience for all our customers. From ordering their favourite sports nutrition on our website to feeling the positive benefits whilst competing in races, we strive to ensure every customer gets the full SiS experience. If you are unhappy with your order, please do not hesitate to get in touch with our friendly customer service team who will be happy to help you.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

66K reviews

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4.3

All reviews

(65,606)

1,112 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service from Kam at SiS

Great customer service from Kam at SiS. Evri notified me that my order was damaged in transit & couldn’t be delivered. I contacted SiS & they dispatched a replacement straight away which arrived the next working day.

10 August 2026
Unprompted review
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We are so pleased to hear about your positive experience with Kam. We understand how frustrating it can be when an order is damaged in transit, and we're glad we could resolve it quickly for you. Thank you for your kind words!

Kind regards
Team SiS

Rated 5 out of 5 stars

Great products

Great products, prices and delivery.

30 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We're so pleased to hear that you're happy with our products, prices, and delivery. Thank you for your wonderful feedback!

Kind regards
Team SiS

Rated 1 out of 5 stars

I've not had my delivery

I've not had my delivery, yet

21 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We are sorry to hear your delivery has not arrived. We are looking into this issue immediately to ensure we resolve it for you.

A member of the team will be in touch to follow up shortly.

Kind regards
Team SiS

Rated 5 out of 5 stars

I've been using SIS isotonic gels for…

I've been using SIS isotonic gels for years. In all these years only once did I have a problem with a shipment and SIS stepped right up and made it right. I like the evolving flavors presented while keeping the standards in stock. I always ride with an SIS gel in my left pocket. It's as much a part of my kit as gloves and sunglasses. Even if I don't need to use it, I'm happy to take it along. I've learned that I can also use SIS products for my other gym activities. I always look forward to my next shipment. Thanks for a good product!

30 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi James,

We are so happy to hear that our isotonic gels have been a consistent and reliable part of your cycling kit for so many years! It's wonderful to know that you appreciate our evolving flavours and that our team was able to resolve your past shipping issue to your satisfaction.

Thank you for your continued loyalty and for sharing your positive experience with us. We truly appreciate your kind words!

Kind regards
Team SiS

Rated 5 out of 5 stars

Product dispatched and received very…

Product dispatched and received very quickly.

26 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We're so pleased to hear that your product was dispatched and received very quickly! Thank you for your wonderful feedback.

Kind regards
Team SiS

Rated 5 out of 5 stars

Been buying in other retailers

Been buying in other retailers, the best and easiest experience is on their website.

28 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Oscar,

We're so happy to hear that our website provided you with such a positive and easy experience! We truly appreciate your kind words.

Kind regards
Team SiS

Rated 5 out of 5 stars
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Murray,

We're so pleased to hear that you found the ordering process easy and that you are happy with the high quality of our product. We truly appreciate your positive feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

Great product

28 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We're so pleased to hear that you're happy with our products. Thank you for your feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

Excellent and efficient service as ever…

Excellent and efficient service as ever from SIS

29 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Rob,

We appreciate your kind words! We're so happy to hear that you consistently receive excellent and efficient service from us. Thank you for your positive feedback.

Kind regards
Team SiS

Rated 5 out of 5 stars

Easy ordering on website.

Easy ordering on website.
Good communication re order and delivery.
Prompt delivery and freebies in the package.

27 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Tracey,

We're so pleased to hear that you found our website easy to use and that our communication regarding your order and delivery was helpful. It's wonderful that your delivery was prompt and that you enjoyed the freebies!

Kind regards
Team SiS

Rated 5 out of 5 stars

Fast delivery well packaged and just…

Fast delivery well packaged and just what I needed would highly recommend

24 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi John,

We're delighted to hear that your delivery was fast and well-packaged, and that you received exactly what you needed. Thank you for your high recommendation!

Kind regards
Team SiS

Rated 5 out of 5 stars

Affordable fast orders and great customer service

Orders come extremely fast. Customer service is great, instantly sent a free replacement order when one was damaged during shipping. Often get free extra items in recurring orders.

22 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We're thrilled to hear that you've had such a positive experience with our fast order delivery and excellent customer service.

It's wonderful to know that we could promptly resolve the shipping issue and that you appreciate the extra items!

Kind regards
Team SiS

Rated 5 out of 5 stars

Great product thank you

Great product thank you

23 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Paul,

We're so happy to hear you enjoyed our product! Your positive feedback truly means a lot to us.

Kind regards
Team SiS

Rated 5 out of 5 stars

Great service as always good…

Great service as always good communication packaging and great product

22 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Simon,

We appreciate your positive feedback! We are happy to hear you received great service, good communication, excellent packaging, and a great product.

Kind regards
Team SiS

Rated 5 out of 5 stars

Always the best

Always the best

25 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Harry,

We appreciate your positive feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

As expected

As expected

22 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We appreciate your positive feedback!

Kind regards
Team SiS

Rated 5 out of 5 stars

Good prices and quick delivery

Good prices and quick delivery

24 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi there,

We're so pleased to hear that you found our prices to be good and that your delivery was quick. Thank you for your positive feedback!

Kind regards
Team SiS

Rated 4 out of 5 stars

Great strawberry Rego

Great strawberry Rego, mixes easily tastes better than all the others, you don't get lumps.

22 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Adrian,

We're so happy to hear you enjoy our strawberry Rego and appreciate your kind words about its taste and easy mixing!

Kind regards
Team SiS

Rated 1 out of 5 stars

Why the hell would you put sucrose in…

Why the hell would you put sucrose in your gels? Splenda an artificial sweetener and recks havoc on your gut

23 July 2026
Science in Sport (SiS) logo

Reply from Science in Sport (SiS)

Hi Shahram,

Thanks for your review.

In terms of safety, the sweetener sucralose is a food additive (E 955) which has been approved for use within food and drinks based on Regulation (EC) No. 1333/2008 for a long time.

From a product development perspective, we know there’s a demand for low sugar, high protein products. Sucralose provides high impact sweetness, that facilitates reduction in sugar content. Up to this point, there are thousands of reliable scientific studies to prove sugar overconsumption is detrimental to health – there is not this level of data or proof for toxicity for sweetener consumption.

While we appreciate that ingredient preferences vary from person to person, formulation of products are carefully developed to ensure they are compliant and safe for consumption.

Thank you for taking the time to share your feedback.

Kind regards

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