While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the excellent value for money. Many people highlight the quick and efficient delivery service, often noting that orders arrive promptly. Reviewers frequently express satisfaction with the taste and effectiveness of various products, with some even calling them the best they've tried. However, some people were dissatisfied with certain aspects of their experience. A few customers reported issues with delivery, including lost parcels or longer-than-expected waiting times. There were also concerns regarding product transparency, with some reviewers unable to obtain Certificates of Analysis or detailed protein ratios. Additionally, a minority of people found certain products, like protein blondies or specific protein powder flavors, to be unpalatable or to have an unpleasant texture.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the products, highlighting great... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of protein... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick delivery times,... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight the reasonable and... See more

Order

Consumers find the ordering experience to be ambiguous. While many reviewers praise the ease of ordering and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ultra Whey protein shakes Strawberry - very nice Banofe - very nice Salted Caramel- ok Chocolate Mint - needs improvement

Rated 4 out of 5 stars

Quick delivery and very good quality of products. After a quite large order I expected some samples to try but it’s okay.

Rated 5 out of 5 stars

I ordered the vegan friendly vanilla protein powder close to Christmas. Never thought it would arrive before hand but it did! In perfect condition too. Very pleased. Thank you.


Company details

  1. Fitness and Nutrition Service

Written by the company

SCI-MX is your trusted partner in your fitness journey. Whether you're striving to improve endurance, manage your weight, gain muscle mass, build lean muscle, recover and repair after intense workouts, or achieve that lean, toned physique you've always wanted - we're here to guide you every step of the way.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve been using ultra muscle plus extra…

I’ve been using ultra muscle plus extra sci-mx creatine
(10mg) this last 6monthes since returning to resistance training at 61. The complete package all in 3 scoops has enabled me to lose 35k of visceral fat. In calorie deficit still- I know my body is getting what it needs. Which complements my wholesome foods. Was 48” waist now 40” waist .
A sensible price top ingredients i am one happy bunny . Thoroughly recommend.

28 February 2026
Unprompted review
Rated 2 out of 5 stars

Hopefully se…

Service was rubbish apparently due the Xmas period, but the product itself is actually really and good and I would buy again.

20 December 2025
Unprompted review
SCI-MX logo

Reply from SCI-MX

Hi,

Thanks for taking the time to write us a review.

Apologies about the slight delay over the Holiday period - the team worked as quickly and efficiently as possible to catch up from the backlog of orders.

We are delighted to hear that you are happy with your purchases and please don't hesitate to reach out to the team should you require anything further.

Kind regards,
Adam
Sci-Mx

Rated 1 out of 5 stars

24 days waiting for the delivery and…

24 days waiting for the delivery and don’t arrive yet my order

20 December 2025
SCI-MX logo

Reply from SCI-MX

Good afternoon,

Thanks for taking the time to write us a review.

I have checked the tracking and I can see that you have now received your order.

I have tried to call you to discuss this further but have not been able to reach you.

Please can you return my call when you can on 0161 519 6456 to discuss further.

Kind regards,
Adam
Sci-Mx

Rated 5 out of 5 stars

Very pleased.

I ordered the vegan friendly vanilla protein powder close to Christmas. Never thought it would arrive before hand but it did! In perfect condition too. Very pleased. Thank you.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

I DID NOT RECEIVED THE DELIVERY

I DID NOT RECEIVED THE DELIVERY, PASSED 12 DAYS AND NOTHING YET

18 December 2025
Unprompted review
SCI-MX logo

Reply from SCI-MX

Good afternoon,

Thanks for taking the time to write us a review.

I have checked the tracking and I can see that you have now received your order.

I have tried to call you to discuss this further but have not been able to reach you.

Please can you return my call when you can on 0161 519 6456 to discuss further.

Kind regards,
Adam
Sci-Mx

Rated 4 out of 5 stars

250g of powder in a tub that could fit…

Thank you for taking the time to explain to me the reason for the packaging.

3 November 2025
Unprompted review
SCI-MX logo

Reply from SCI-MX

Hi Andy,

Thanks for taking the time to speak with me on the phone whilst this has been discussed in further detail.

I am happy that this has now been resolved and as discussed please don't hesitate to contact me should you require anything further.

Kind regards,
Adam
Sci-Mx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look