Messaged company regarding parcel not being delivered when it should have been and they replied straight away. Order actually came same Dayi messaged so was very happy with service. Will definitely u... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is t... See more
Company replied
Great choice of standard sizes and reasonably priced adjustments where needed. Only bought trousers but they seem well made time will tell. Delivery was fast with messages letting me know what was goi... See more
Company replied
Absolutely perfect, true fit to size we measured at home and compared online no alterations needed. Son impressed how well they feel extremely happy with these trousers. Zero tightness around the wais... See more
Company details
Written by the company
Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.
Contact info
3 Crown Dale, SE19 3PB, London, United Kingdom
- 020 8655 7373
- sales@schoolwearunited.com
- www.schoolwearunited.co.uk
4.2
Great
749 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 2 weeks
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I've not recieved the item?back to…
I've not recieved the item?back to school Monday with no jumper !
16 December 2025
Reply from School Wear United
Thank you for your review, Samantha. We are sorry for the concern caused while waiting for your order. Please note that we were closed for the Christmas period from 16 December until 1 January, which was displayed on our website and included in the order confirmation email.
We have checked your order and can confirm it was dispatched on 2 January and delivered on 3 January, within the delivery timeframe shown on the product page and before schools reopened. If you need any further help, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685.
Great service from this uniform shop
8 December 2025
Reply from School Wear United
Thank you for your lovely review, Tracy. We are really pleased to hear you were happy with the service.
Reply from School Wear United
Thank you for your review, Mr Whittaker. We are pleased to hear you were happy with the price, the free gift, and the quick delivery.
Reply from School Wear United
Thank you for your feedback, Jeremy. We apologise for the wait. Due to the holiday period we were closed between 16 December until the 1 January, which was communicated at checkout and by email. Your order was dispatched on 5 January once we reopened.
Please get in touch with us if you need an update and we will gladly help.
Perfect to gift grandson
9 December 2025
Reply from School Wear United
Thank you for your lovely feedback. We are delighted to hear the item was perfect as a gift for your grandson.
Awesome
Great quality and quick delivery! The uniforms fit perfectly and look smart. Really happy with the purchase
3 December 2025
Reply from School Wear United
Thank you for your lovely review, Saloom. We are delighted to hear you were happy with the quality, fit, and quick delivery. It is great to know the uniforms look smart and met your expectations.
Reply from School Wear United
Thank you for your review, Mel. We are sorry to hear your order has not arrived. This is not the experience we want for our customers. Please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order number so we can investigate this immediately and resolve it for you.
Item not received
Item not received, emailed to enquire, no reply, so far no refund. Will update review if I hear from them.
8 December 2025
Reply from School Wear United
Thank you for your feedback, Jenna. We’re very sorry to hear you have not received your item and that you did not get a reply when you contacted us. This is not the experience we want for our customers. Please contact us again at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order number so we can investigate this immediately and arrange either delivery or a refund for you.
Very pleased with prompt despatch and delivery. Good quality Hi Vis waistcoats for grandchildren and
Very pleased with prompt delivery and
6 November 2025
Always helpful friendly and the website is easy to use
Always helpful and the website is easy to use.
29 November 2025
Never received the product ordered and…
Never received the product ordered and no response from company when complained. This was over 1 month ago.
17 October 2025
Reply from School Wear United
Thank you for your review, Andrew. We are sorry you felt unsupported and understand how concerning it is when you believe an order has not arrived. We have checked your order placed on 17 October and can confirm it was dispatched on 21 October using Economy Delivery. Royal Mail shows the parcel as delivered on 27 October with a photograph taken by the delivery driver and a delivery note left at the property.
If you still cannot locate the parcel, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 so we can help you raise a lost parcel investigation with Royal Mail and work towards a suitable resolution.
Good to know you can get fully…
Good to know you can get full elastic waist trousers for older boys. Delivery not bad
19 November 2025
Reply from School Wear United
Thanks, Linda. Great to know the elastic waist trousers were just what you needed. We are pleased delivery was reasonable too.
Fast delivery and quality items
19 November 2025
Reply from School Wear United
Thank you for your lovely review, Helen. We are really pleased you were happy with the fast delivery and the quality of the items.
Still waiting on delivery.
Still waiting on delivery.. over a week and half. Terrible customer service and paid £8.50 for fastest delivery! Shocking.
12 November 2025
Reply from School Wear United
Hi Kelly, we’re very sorry to hear about the delay and completely understand your frustration, especially after paying for express delivery. This isn’t the level of service we aim to provide. Please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order number so we can investigate this immediately and ensure you receive your parcel or a full delivery refund.
Zero stars
Zero stars, bad comunication,long timing to recieve,I will never buy it here again!😡
8 November 2025
Reply from School Wear United
Hi Paloma, thank you for your feedback. We are very sorry for the worry and frustration caused while you were waiting for your parcel. We have been checking the tracking closely and we can confirm the order has now been delivered, only one day outside the estimated delivery window.
During the Black Friday period Royal Mail can experience delays. We completely understand how important school items are and we appreciate your patience. If there is anything else you need or if you would still prefer a refund, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 and we will be happy to help.
Great value and quick delivery
Great value for money and delivery much quicker than expected.
14 November 2025
Unprompted review
Reply from School Wear United
Thank you for your feedback, Dan. We are really pleased you found great value for money and that delivery arrived quicker than expected.
I didn't really get the service I…
I didn't really get the service I thought I was going to get for paying a lot of money for my sons school trousers. I couldn't get hold of support and it took ages, when I did, staff that dealt with my query were vague and not very forthcoming. I also only got partial refund for my order when I sent the whole order back, first class posted for exchange of items. A little dissapointed if im honest schoolwear united.
10 November 2025
Reply from School Wear United
Thank you for your feedback, Emily. We are very sorry to hear that your experience was disappointing. This is not the level of service we aim to provide. We apologise for the delay in replying to your messages and for any confusion when you spoke with our team.
Regarding your refund, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order number so we can review this and make sure the correct amount is returned to you. We want to resolve this properly and appreciate you giving us the chance to put things right.
Delicery no the ɓecbɓ
The trousers seem ok, but they were delivered to the recycling box, there was no notice of delivery emailed or posted through the door it wasnt untill i was putting the recycling out that I found them. Thankfully they werent wet from the rain.
2 November 2025
Reply from School Wear United
Thank you for your feedback, Corinne. We are pleased the trousers were in good condition, but very sorry to hear they were left in your recycling box without any delivery notice. This should not have happened. We will raise this with Royal Mail so it can be addressed. Thank you for letting us know and we are glad the items were not damaged by the rain.
Paid £8.50 for delivery 10 days ago
Paid £8.50 for delivery 10 days ago
Item not received and no communication
Okay it was my fault
Spoke to lovely helpful guy thank you!!!!.
5 November 2025
Reply from School Wear United
Thank you for updating your review. We are glad you were able to speak with our team and that everything is now sorted. If you need anything else, please feel free to contact us. We appreciate your patience.
Smooth online order process
Smooth online order process. Quick delivery. Excellent product
2 November 2025
Reply from School Wear United
Thank you for your lovely review, Shaima. We are delighted to hear the order process was smooth, delivery was quick and you are happy with the product.
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