School Guide Reviews 57

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Update- doesn’t feel like a genuine site coming from a good place. Following my posting this review - today I received a number of emails (including from the CEO mentioning that I could change my tr... See more

Company replied

Rated 1 out of 5 stars

Do not join this subscription! They will ignore all emails to cancel and you will continue to be charged! Edit- I would also like to add that the company have now claimed that I was not a genuine c... See more

Company replied

Rated 5 out of 5 stars

School Guide provided very helpful advice during our research into Bath schools. As we did not live in the area, it was hard to get a real feel for the schools beyond the websites and admissions staff... See more

Company replied

Rated 5 out of 5 stars

This website has been incredibly helpful, well worth the money we spent on our subscription. We are relocating and had very little local knowledge. We were able to base all the house viewings we did... See more

Company replied

Company details

  1. School

Written by the company

The Best UK School Guide. All the information you need to choose the best school for your child. Easy-to-use one-stop-shop for exam results, Ofsted, catchment maps and TripAdvisor-style parent reviews. Includes 34,000 Primary, Secondary and Independent schools.


Contact info

3.3

Average

TrustScore 3.5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BIGGEST SCAM WEBSITE

Do not join this subscription! They will ignore all emails to cancel and you will continue to be charged!

Edit- I would also like to add that the company have now claimed that I was not a genuine customer in order to get this review removed, even though I have emails directly from the owner/manager herself. Please avoid at all costs.

8 November 2022
School Guide logo

Reply from School Guide

Hello Mathi,

We have explained to you on multiple occasions very clearly that we did not receive the cancellation emails. We reached out immediately on receiving this negative review and fully refunded your subscription. We were - helpfully - provided your email address by Trustpilot otherwise we would have had no way of contacting you.

We have not once claimed that you are not a genuine customer.

We wish you every success with your school application.

Victoria, CEO and Founder

Rated 5 out of 5 stars

Good service for researching schools

Very slow to cancel my subscription, however the service provided is excellent.

18 October 2022
Unprompted review
School Guide logo

Reply from School Guide

Thank you for sharing you feedback, Richard. We aim to cancel all subscriptions within 48 hours, and this can extend to (maximum) 5 business days during exceptionally busy periods such as secondary school application deadline (on 31 October) when we are assisting parents with urgent questions on school choices. We were very grateful for your patience on this occasion and are glad you found the overall service excellent.

Rated 4 out of 5 stars

It was great I was able to see more…

It was great I was able to see more than what was provided on the schools' websites.

24 June 2022
Unprompted review
School Guide logo

Reply from School Guide

Thank you for your feedback, Mugure. We really appreciate it. We wish you every success with your school application.

Rated 5 out of 5 stars

I found it very useful, highly recommend

I found it very useful, and was surprised how well some of the schools had improved. I just saved a £100k on moving house to get into a better catchment. Turns out the current place is just fine!

2 May 2022
Unprompted review
School Guide logo

Reply from School Guide

Thank you so much for sharing your experience, Rob. We're so glad you found the combination of data and catchment maps helpful.
–Victoria

Rated 5 out of 5 stars

Exactly what I needed

I was moving to the UK and i needed very detailed information (especially catchment areas) for outstanding schools for my 9 year old twin boys. School Guide was nothing but excellent in providing easy tools and guides to help me navigate the complicated maze of where to live vs goods schools.

22 April 2022
Unprompted review
School Guide logo

Reply from School Guide

Thank you so much for your feedback, Michael. We are very glad to hear School Guide was helpful, and we hope the move goes well.

Rated 5 out of 5 stars

A great guide for Secondary Schools

I found the website brilliant in being able to search for Secondary Schools, their relevance to where we live, and a clear breakdown on the differences between each one! Brilliant service, highly recommended!!

8 October 2021
Unprompted review
School Guide logo

Reply from School Guide

Thank you so much, K M, for this feedback. We are delighted you found School Guide helpful and wish you every success with the secondary school application.

Rated 4 out of 5 stars

Very good info on schools

Very good info on schools. There are some schools that lack information.

31 May 2021
Unprompted review
School Guide logo

Reply from School Guide

Thank you so much for taking time to share your thoughts on School Guide, Gadi. Not all schools have official exam or performance information e.g. infant schools, Prep schools, and we can only display the information that is available at the official source. Please do drop the team a line regarding lack of information on any page and we'll do all we can to help see if we can find what you need: contact@schoolguide.co.uk. We wish you all the best with your school application.
–– Victoria

Rated 5 out of 5 stars

Very helpful advice on Bath schools

School Guide provided very helpful advice during our research into Bath schools. As we did not live in the area, it was hard to get a real feel for the schools beyond the websites and admissions staff, who naturally present a positive picture. School Guide gave us the inside story into the pros and cons of each school, which was invaluable. Highly recommended.

19 April 2021
Unprompted review
School Guide logo

Reply from School Guide

Thank you for your positive comments, Lucy. I'm so glad to hear you found School Guide helpful. We wish you every success for your next steps in applying for your chosen schools.
–Victoria

Rated 5 out of 5 stars

Advice on Private Secondary Schools

I had a telephone conversation with a member of the School Guide team and it was extremely helpful! They listened carefully to what my requirements were and made great suggestions about specific schools that would be suitable. They have lots of knowledge about, not only academic success but also, how a school feels. They also gave useful tips about how to go about choosing the right school for my son.

9 April 2021
Unprompted review
School Guide logo

Reply from School Guide

Thank you so much for your kind feedback, Jemma. It was a pleasure to help and we are excited to hear how the secondary school applications progress for your son.
–Victoria

Rated 5 out of 5 stars

Such a useful site

Such a useful site, helpful and has everything you need to know about any school

30 March 2021
Unprompted review
School Guide logo

Reply from School Guide

Thank you so much, Jenna. We really appreciate your feedback.

Rated 5 out of 5 stars

Invaluable ‘inside’ info for making the right choice

The website information was really useful for drawing up a shortlist of secondary schools for our daughter. Speaking to Victoria equipped us with the type of invaluable inside information that you can normally only get by hanging out at the school gates. She listened carefully to our needs and concerns and gave us honest, balanced advice which was just what we needed to make our final decision. Fantastic.

23 February 2021
Unprompted review
School Guide logo

Reply from School Guide

Thank you so much for your feedback, Sarah. We are so excited for your daughter's next steps to secondary school and were delighted to be a small part of such an important choice.
– Victoria

Rated 5 out of 5 stars

We were moving to a new area and having…

We were moving to a new area and having all the data and knowledge of the local schools helped massively in narrowing down where to live. The site makes it easy and simple to get the info that we wanted without bombarding us with ads. Highly recommend

11 January 2021
Unprompted review
School Guide logo

Reply from School Guide

Thank you for taking time to leave this review of your experience. We hope the move goes well.
– Victoria

Rated 5 out of 5 stars

Very helpful information

We use this website when advising our members about local schools. Very helpful.

11 January 2021
Unprompted review
School Guide logo

Reply from School Guide

Thank you so much for your feedback. We really appreciate your telling your members about how useful you found School Guide.
– Victoria

Rated 5 out of 5 stars

Really helpful

Really helpful, clear, engaging guide, with lots of school data that helps you easily compare across schools. Definitely worth a look!

27 November 2020
Unprompted review
School Guide logo

Reply from School Guide

Thank you so very much for taking time to add your feedback, Koula.
– Victoria

Rated 5 out of 5 stars

Review of schoolguide.co.uk

Really straightforward help, took me no time at all to get signed up. The reviews from parents on my local schools were especially useful. The blog also provides some informative and topical articles.

6 November 2020
Unprompted review
School Guide logo

Reply from School Guide

We really appreciate your feedback, Hannah. Thank your for taking time to add your review.
– Victoria

Rated 5 out of 5 stars

Very helpful indeed!

Very helpful indeed!

Really made a big difference for us selecting a school for our daughter. Everything you need is in one place.

24 October 2020
Unprompted review
School Guide logo

Reply from School Guide

Thank you for your comments, Lisa. We are very glad we could help.
– Victoria

Rated 5 out of 5 stars

Useful website with clear graphics and…

Useful website with clear graphics and all the information clearly explained. I've looked at sites with lots of levels of data and it gets confusing. This is really all you need to see which schools are performing best.

19 October 2020
Unprompted review
School Guide logo

Reply from School Guide

Thank you for your feedback. We aim to make the information as straightforward as possible. We are really glad to hear it helped.
– Victoria

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look